10 Things to Consider before Choosing Identity and Access Management Software

2 min read

Identity and access management (IAM) is a significant part of the system that protects organizational infrastructure. Its end-to-end implementation reduces the probability of data breaches and helps validate legitimate and authenticated users. To ensure strong authentication, it is important to enforce logical access controls. IAM is enforced through centrally managed technology that replaces or integrates with existing access and sign-on systems. Typically, IAM technology leverages role-based access control (RBAC) to assign predefined roles for authentication of user systems and information. IAM technology can be deployed on cloud, through a cloud-based model (identity-as-a-service or IDaaS), or via a hybrid cloud setup.

There are multiple features to be considered before choosing an Identity and Access Management Software. Some of them are listed below:

  1. Deployment – On-premise/Cloud
  2. Applications Supported
  3. Scalability
  4. Multifactor Authentication
  5. Single Sign-on
  6. Level of Support
  7. Cost
  8. User Experience
  9. Password-less Authentication
  10. Services

Features of Identity and Access Management Software in Details

1. Deployment – On-premise/Cloud

Deployment has a key role to play in the overall success of IAM. Identity and Access Management Software can be deployed in three ways—On-premise, Cloud, and Hybrid. Each deployment type has its pros and cons. On-premise is suited for large organizations and provides greater control over other solutions. Cloud-based solutions, on the other hand, offer cost savings, easy scalability, and more flexibility to smaller organizations.

2. Applications Support:

The next key factor to consider when choosing an IAM software is application support. Cloud-based software-as-a-service models have tremendously simplified IAM solutions, which can now integrate with multiple applications.


When considering IAM solutions to buy, users need to be aware of the costing structure and future patches, updates, and new releases.

4.Multifactor Authentication

It is important to explore the availability of multifactor authentication (MFA) in IAM. MFA includes mobile push notifications, fingerprint & facial recognition, and biometric options. It provides flexibility for users to authenticate their identities through multiple options and sets them free from the hassle of remembering passwords.

5.Single Sign-on

Single sign-on is one of the most important features to look for when browsing through IAM solutions. Web-based SSO provides huge benefits to users as well as admins, including employee efficiency, password fatigue, and low cost of IT. With SSO, users obtain access to a highly secure environment with limited authentication disruption.

6.Level of Support

The level of support should be examined when selecting the best identity and access management software solutions for consumer access or business use. It is necessary to check whether the IAM solutions being considered to support a wide range of operating solutions, such as iOS, Android, and Windows.


Cost is another important factor to be considered when checking out IAM solutions. IAM comes with a range of pricing structures that depend on the features and benefits being provided. Some companies have subscription-based pricing models while others provide a ‘per user’ license.

8.User Experience

Seamless user experience is essential when using IAM solutions. One should look for user self-service options that ensure efficiency, the flexibility of password resets at any time, account unblocking, and device enrolment. IAM solutions execute multifactor authorization in case any risk is identified, which enhances user experience as well as security.

9.Password-less Authentication

Many organizations are switching to biometrics for password-less authentication to enhance security. By combining biometrics with multi-level risk checks like device, location, IP address, and behavioral characteristics, IAM offers stronger authentication in comparison to traditional password security or multifactor authentication.


As more users are protected by a central identity, IAM becomes a crucial part of the overall IT service framework. Therefore, IAM services should be provided 24*7 so that users can be logged in at any given point of time without any disruption.

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