How to Choose the Best Mass Notification System Solution in 2020?

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Mass Notification System Solution, also known as MNS, provides real-time guidance to citizens, first responders, and law enforcement agencies during emergencies. MNS helps people take appropriate actions in emergency situations through concise, accurate, timely, and well-directed messages.

The size of the Global Mass Notification Systems market is expected to grow from USD 7.3 billion in 2019 to USD 17.3 billion by 2024, at a CAGR of 18.8%. Increasing awareness regarding public safety, coupled with the growing implementation of Internet Protocol (IP)-based notification devices, are the key factors driving the market growth.

Mass Notification System Solution

Mass notification solutions have applications in educational institutions, industrial avenues, manufacturing plants, and other crowded areas, where they are used for communicating with specific employees, updating contact information, and securing personal data and devices on a network.

Factors to be considered when shortlisting a Mass Notification Solution

  1. Notification Hub
  2. Speed
  3. Reporting & Analytics
  4. Geofencing
  5. Vendor Support
  6. Vendor Experience

Notification Hub

An active notification system can boost the efficiency of emergency communications, allowing information about situations like unplanned outages and accidents to be shared on time and with the correct groups. Cutting-edge notification systems allow the whole organization to be notified of emergencies instantly, irrespective of what they are currently doing or what their location is. Notification systems are useful for times when online connectivity is interrupted, making the use of emails and Internet phones difficult. Pop-up notifications are an effective backup communication channel.


Speed is a critical factor to be considered when shortlisting the best mass notification solutions. If disaster strikes, it is imperative to have a system that acts instantly and delivers notifications within seconds across all selected channels. A standard for mass notification systems is the ability to send 48 text messages in a minute.

Reporting & Analytics

Analytics is an important aspect of MNS because plans for emergency communications need to be studied frequently with an aim to identify areas of improvement. An ideal Mass Notification System should be able to exhibit charts and visual meters that present real-time security and efficiency at a glance. Moreover, MNS’s should also provide insightful reports of the performance of the notification process. A good mass notification system has the ability to send out surveys and polls and record and analyze the responses.


Through geofencing,  mass notification systems can keep track of the locations of employees and assets. Geofencing enables users to describe a geographical boundary within which all personnel will be notified in case of an emergency. Mass notification systems equipped with geofencing have the ability to deliver a virtual count of the number of recipients that are within a ‘danger zone’ during an emergency.

Vendor Support

Ideally, mass notification solutions should provide user-friendly vendor support. Buyers should find out if their probable vendor will be willingly accessible once the sale is completed for helping with configurations, integrations, training, and implementations. It is critical that vendors address all questions about the setup and maintenance of the system post-sale.

Vendor Experience

Notification solutions are currently in high demand, leading to a number of new sellers cropping up. It is, therefore, important for buyers to ensure that their probable vendor has the necessary experience in delivering mass notification services, regardless of the tenure of their presence in the market.

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