Total 37 Vendors
Advance Filters
#15
KASISTO KAI Banking
1.70

Kasisto is on a mission to enable fnancial institutions to attract, engage, support and transact wit

#17
BRIGHTERION Smart Agents
1.55

Brighterion, a Mastercard company, offers a portfolio of artificial intelligence and machine learnin

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STRENGTHS
  • Product Maturity/Offerings
    Platform
  • Product Maturity/Offerings
    Software Tools
  • Product Maturity/Product Features
    Chatbots
  • Product Maturity/Offerings
    Platform
  • Product Maturity/Product Features
    Corporate Investment
  • Product Maturity/Product Features
    Trading
WEAKNESSES
Product Maturity
1.90
1.85
+ Suggest Product Comparables
Product Features and Functionality
2.55
1.55
Customer Satisfaction
1.75
1.75
Product Features
No
No
Other Features
No
No
Corporate Investment
No
Yes
Lending
No
No
Trading
No
Yes
Chatbots
Yes
No
Offerings
Yes
No
Software Tools
Yes
No
Platform
Yes
Yes
Breadth and Depth of Product Offering
2.30
2.45
Products / Solutions Offered
1.75
1.75
Product Variants
1.75
1.75
End-Users
1.50
2.25
Medium Enterprises
1.05
1.05
Small Enterprise
5.00
5.00
Large Enterprises
0.00
5.00
Product Quality and Reliability
1.10
1.10
No. of Innovations
1.70
1.70
R&D Spend
0.85
0.85
Product Enhancement Development
1.70
1.70
Product Upgradation
1.65
1.65
New Product Launches
1.65
1.65
Focus on Product Innovation
1.25
2.90
Level of Support
1.70
0.80
Customer Redressal Mechanism/Program
1.70
1.70
Support Services
2.50
3.75
Customer Support
4.95
4.95
Technical Support
0.00
4.95
Sales Support
4.95
4.95
Pre-Sales Support
1.70
1.05
Software Requirement Specification (SRS)
0.00
0.75
Product Demos
1.55
3.20
Proof of Concept
4.95
0.00
Medium of Delivery of Support Services
1.70
0.80
On-Site Support
1.60
0.00
Remote Support
1.60
1.65
Product Differentiation and Impact on Customer Value
1.35
1.35
Customer Feedback
1.75
1.75
Ability to Expand the Capability
1.75
1.75
Company Maturity
1.55
1.20
+ Suggest Company Comparables
Use Case Maturity
0
0
+ Suggest More Usecase

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