Total 37 Vendors
Advance Filters
#7
INBENTA InbentaBot
2.75

Inbenta is focusing on various strategies, such as geographical expansions, investments, and product

#11
IPSOFT Amelia
2.45

IPsoft is following various strategies to enhance the AI technologies, such as partnerships, product

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STRENGTHS
  • Product Maturity/Offerings
    Platform
  • Product Maturity/Offerings
    Services
  • Product Maturity/Offerings
    Software Tools
  • Product Maturity/Offerings
    Services
  • Product Maturity/Offerings
    Software Tools
  • Product Maturity/Product Features
    Chatbots
WEAKNESSES
Product Maturity
3.00
2.80
+ Suggest Product Comparables
Product Features and Functionality
3.70
2.55
Customer Satisfaction
1.70
1.60
Product Features
Yes
No
Other Features
No
Yes
Corporate Investment
Yes
No
Lending
No
Yes
Trading
Yes
Yes
Chatbots
Yes
Yes
Reporting
Yes
No
Offerings
Yes
Yes
Software Tools
Yes
Yes
Platform
Yes
No
Services
Yes
Yes
Breadth and Depth of Product Offering
3.60
3.30
Products / Solutions Offered
3.35
1.60
Product Variants
3.35
3.25
Services offered
3.35
3.25
Consulting & Training
3.30
3.20
Support & Maintenance
3.30
3.20
End-Users
5.00
5.00
Medium Enterprises
5.00
5.00
Small Enterprise
5.00
5.00
Large Enterprises
5.00
5.00
Product Quality and Reliability
3.05
3.00
No. of Innovations
1.65
3.20
R&D Spend
1.65
0.75
Product Enhancement Development
3.35
3.20
Product Upgradation
3.30
3.15
New Product Launches
3.30
3.15
Focus on Product Innovation
3.20
2.95
Level of Support
1.65
1.55
Customer Redressal Mechanism/Program
1.65
1.55
Support Services
3.70
2.35
Customer Support
4.95
4.95
Technical Support
4.95
4.95
Sales Support
4.95
0.00
Pre-Sales Support
3.10
3.20
Software Requirement Specification (SRS)
3.15
3.05
Product Demos
4.00
4.95
Proof of Concept
4.95
4.95
Medium of Delivery of Support Services
3.30
2.35
On-Site Support
3.25
0.00
Remote Support
3.25
4.95
Product Differentiation and Impact on Customer Value
1.75
2.45
Customer Feedback
0.00
1.60
Ability to Expand the Capability
1.70
1.60
Company Maturity
2.40
2.05
+ Suggest Company Comparables
Use Case Maturity
0
0
+ Suggest More Usecase

TOP REVIEWS

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#11 in AI in Fintech Solutions

“Offers best customization"

(*)(*)(*)( )( )3
We tested IPSOFT Amelia and were impressed by the range and quality of its responses. The range of customization possible is tremendous, which leads to a very pertinent response in every customer engagement. It seems to be able to gauge sentiment and emotions in the discussion, which is also a big plus for such a technology. We tried it on various customer segments and overall response has been very positive.