Total 37 Vendors
Advance Filters
#7
INBENTA InbentaBot
2.75

Inbenta is focusing on various strategies, such as geographical expansions, investments, and product

#9
NUANCE Virtual Assistance
2.55

Nuance is actively working toward the advancement of its AI solutions to cater to the financial sect

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STRENGTHS
  • Product Maturity/Offerings
    Platform
  • Product Maturity/Offerings
    Services
  • Product Maturity/Offerings
    Software Tools
  • Product Maturity/Product Differentiation and Impact on Customer Value
    Customer Feedback
  • Product Maturity/Offerings
    Services
  • Product Maturity/Offerings
    Software Tools
WEAKNESSES
Product Maturity
3.00
2.75
+ Suggest Product Comparables
Product Features and Functionality
3.70
2.40
Customer Satisfaction
1.70
3.15
Product Features
Yes
No
Corporate Investment
Yes
No
Trading
Yes
No
Chatbots
Yes
Yes
Reporting
Yes
Yes
Offerings
Yes
Yes
Software Tools
Yes
Yes
Platform
Yes
No
Services
Yes
Yes
Breadth and Depth of Product Offering
3.60
2.95
Products / Solutions Offered
3.35
3.10
Product Variants
3.35
3.10
Services offered
3.35
1.45
Consulting & Training
3.30
0.00
Support & Maintenance
3.30
3.05
End-Users
5.00
3.10
Medium Enterprises
5.00
5.00
Small Enterprise
5.00
5.00
Large Enterprises
5.00
0.00
Product Quality and Reliability
3.05
2.60
No. of Innovations
1.65
1.45
R&D Spend
1.65
1.45
Product Enhancement Development
3.35
1.45
Product Upgradation
3.30
1.40
New Product Launches
3.30
1.40
Focus on Product Innovation
3.20
3.00
Level of Support
1.65
1.40
Customer Redressal Mechanism/Program
1.65
1.40
Support Services
3.70
3.50
Customer Support
4.95
4.90
Technical Support
4.95
4.90
Sales Support
4.95
4.90
Pre-Sales Support
3.10
3.25
Software Requirement Specification (SRS)
3.15
3.80
Product Demos
4.00
4.90
Proof of Concept
4.95
4.90
Medium of Delivery of Support Services
3.30
3.05
On-Site Support
3.25
3.00
Remote Support
3.25
3.00
Product Differentiation and Impact on Customer Value
1.75
3.15
Customer Feedback
0.00
5.00
Ability to Expand the Capability
1.70
1.50
Company Maturity
2.40
2.35
+ Suggest Company Comparables
Use Case Maturity
0
0
+ Suggest More Usecase

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Evaluated against 127 key buying criteria

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TOP REVIEWS

Looking for AI in Fintech Solutions? Get help
Global Head - Service and Product Development,Company Name Classified
Global Head - Service and Product Development, Company Name Classified
NUANCE Virtual Assistance
#9 in AI in Fintech Solutions

“Nuance virtual assistant Sam to the rescue!"

(*)★(*)★(*)★(*)★(*)★5
NINA is one of the friendliest chatbots available out there. It helps my customers solve many different queries related to taxes, grants, duties, and royalties. It’s natural language understanding is great for forming appropriate, human-like responses to customer queries. As it runs round the clock, my customers can have their questions answered anytime. Their feature of data analysis makes it particularly useful, as the responses seem to emulate human responses.
Useful Not Useful
Other,Company Name Classified
Other, Company Name Classified
NUANCE Virtual Assistance
#9 in AI in Fintech Solutions

“Nina is helpful to render a more personalized experience for customers"

(*)★(*)★(*)★(*)★( )☆4
Nina as a virtual assistant has helped us to better handle our customers’ queries. What first took its customer care executives a long time to find and present, Nina can do in a matter of seconds. Since more than half of our customers prefer online transactions, Nina is perfect since she solves queries regarding basic information quickly. This makes more time available to customer care personnel to handle more complex issues which AI cannot handle today.
Useful Not Useful