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Compare Chatfuel vs IPSOFT in Bot Platform Software
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Total 26 Vendors
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IPSOFT
Online
Amelia conversational solution is base
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Chatfuel
Online
Chatfuel is a company that is widely k
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Strengths
Product Maturity/ Deployment Channels
Websites
Product Maturity/ Language Support
less than 10
Product Maturity/ Deployment Model
Cloud
Product Maturity/ Deployment Channels
Social Media
Product Maturity/ Language Support
more than 10
Product Maturity/ Interface Mode
Text and RCS
Weaknesses
Product Maturity/ Services
Managed
Product Maturity/ Language Support
more than 10
Product Maturity/ Deployment Model
On-premises
Product Maturity/ Deployment Channels
Contact Centres & Customer Service
Product Maturity/ Interface Mode
Video
Product Maturity/ Industry Vertical
Government
Product Maturity
3.10
2.15
Breadth and Depth of Product Offerings
2.9
2.05
Products/Solutions Offered
Yes
Yes
Bot Framework/ Bot platform
Yes
Yes
Services
Yes
Yes
Professional
Yes
Yes
Managed
Yes
Yes
licenses
Yes
Yes
Product Features and Functionality
Yes
Yes
Deployment Channels
Yes
Yes
Websites
Yes
No
Contact Centres & Customer Service
Yes
No
Mobile app
Yes
No
Social Media
Yes
Yes
Interface Mode
Yes
Yes
Text and RCS
Yes
Yes
Audio
Yes
Yes
Language Support
Yes
Yes
more than 10
Yes
No
less than 10
Yes
Yes
Product Branding
3.7
3.65
Pre Sales Support
3.45
4.15
Software Requirement Specification (SRS)
3.4
4.15
Product Demos
3.4
4.15
Channel for Delivery of Support Services
Yes
Yes
On-Site Support
Yes
Yes
Remote Support
Yes
Yes
services
3.5
3.4
Technical Support
3.4
3.3
Customer Support
3.4
3.3
Sales Support
3.4
3.3
Product Differentiation and Impact on Customer Value
3.6
2.35
Industry Vertical
4.15
2.45
BFSI
4.2
3.35
Retail & E-commerce
4.2
3.35
Healthcare
4.2
0
Media and Entertainment
4.2
3.35
Telecom
4.2
3.35
Government
4.2
0
Real Estate
3.45
3.35
Education
3.45
3.35
Travel & Hospitality
4.2
0
Others (Restaurent automotive, and utilities )
4.2
3.35
Deployment Model
2.3
2.2
Cloud
4.25
0.85
On-premises
0
3.4
Company Maturity
3.05
1.20
Geographic Footprint
3.25
0.2
Direct Presence - North America
4.95
4.95
Direct Presence - Europe
4.95
0
Direct Presence - Asia-Pacific
4.95
0
Sales Office - North America
4.95
0
Sales Office - Europe
4.95
0
Sales Office - Asia-Pacific
4.95
0
Sales Office - Middle East and Africa
2.45
0
Sales Office - Latin America
2.45
0
Channel Partners - North America
4.95
0
Channel Partners - Europe
4.95
0
Channel Partners - Asia-Pacific
4.95
0
Channel Partners - Middle East and Africa
2.45
0
Channel Partners - Latin America
2.45
0
Channel Strategy and Fit
2.35
1.4
Partner Ecosystem
Yes
Yes
Distributors
Yes
Yes
System Integrators
Yes
Yes
Distibutors Landscape
3.5
1.05
Business Expansion Strategy
3.5
1.05
Viability
3.7
3.2
Latest Revenue
5
5
% Revenue from Regions
1.25
0.2
North America
2.35
0.45
Europe
2.35
0
Asia-Pacific
2.35
0.45
Effectiveness of Organic Growth Strategy
3.1
1.2
New Products Launched (Last 2 years)
2.6
0.55
New Customers Acquired (Last 2 years)
5
5
R&D Spend
2.6
0
Business Expansion Strategy
2.6
0.55
Mergers and Acquisitions Strategy
1.45
0.55
Mergers & Acquisitions
0.45
0.5
Joint Ventures
2.5
0.5
Partnerships and Collaborations
2.5
0.5
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