Compare FACEBOOK vs IBM Watson Assistant in Bot Platform Software

Total 26 Vendors
Online
Facebook has built a strong presence i
Online
IBM offers bot platform software based
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Starting From
$
$9.00

Product Maturity/ Language Support
less than 10
Product Maturity/ Breadth and Depth of Product Offerings
licenses
Product Maturity/ Deployment Channels
Mobile app
Product Maturity/ Interface Mode
Audio
Product Maturity/ Deployment Channels
Social Media
Product Maturity/ Language Support
less than 10

Product Maturity/ Industry Vertical
Real Estate
Product Maturity/ services
Customer Support
Product Maturity/ Industry Vertical
Telecom
Product Maturity/ Language Support
more than 10
Product Maturity/ Interface Mode
Video
Product Maturity/ Interface Mode
Video

Bot Framework/ Bot platform
Yes
Yes

Professional
Yes
Yes
Managed
Yes
Yes

Websites
Yes
Yes
Contact Centres & Customer Service
Yes
Yes
Mobile app
Yes
Yes
Social Media
Yes
Yes

Text and RCS
Yes
Yes
Audio
Yes
Yes

more than 10
Yes
No
less than 10
Yes
Yes

Software Requirement Specification (SRS)
4.95
5
Product Demos
4.95
5

On-Site Support
Yes
Yes
Remote Support
Yes
Yes

Technical Support
3
3.15
Customer Support
3
3.15
Sales Support
3
3.15

BFSI
3
3.2
Retail & E-commerce
3
3.2
Healthcare
3
3.2
Media and Entertainment
3
3.2
Telecom
0
3.2
Government
3
3.2
Real Estate
0
3.2
Education
3
3.2
Travel & Hospitality
3
3.2
Others (Restaurent automotive, and utilities )
3
3.2

Cloud
3.1
4.1
On-premises
4
4.1

Distributors
Yes
Yes
System Integrators
Yes
Yes
Value Added Resellers (VAR)
Yes
Yes
Consultants
Yes
Yes

North America
4.95
4.95
Europe
3.15
4.95
Asia-Pacific
3.15
4.95
Middle East and Africa
3.15
4.95
Latin America
3.15
4.95