Compare Gupshup vs [24]7 Live Chat in Bot Platform Software

Total 26 Vendors
Online
The U.S. based messaging service compa
Online
24/7 bot services include virtual agen
Add Vendor

Starting From
$

Product Maturity/ Language Support
more than 10
Product Maturity/ Language Support
less than 10
Product Maturity/ Industry Vertical
BFSI
Product Maturity/ Deployment Channels
Mobile app
Product Maturity/ Deployment Channels
Mobile app
Product Maturity/ Deployment Channels
Social Media

Product Maturity/
Product Branding
Product Maturity/ Language Support
more than 10
Product Maturity/ Language Support
less than 10
Product Maturity/ Industry Vertical
Healthcare
Product Maturity/ Interface Mode
Video
Product Maturity/ Industry Vertical
Media and Entertainment

Bot Framework/ Bot platform
Yes
Yes

Professional
Yes
Yes
Managed
Yes
Yes

Websites
Yes
Yes
Contact Centres & Customer Service
Yes
Yes
Mobile app
Yes
Yes
Social Media
Yes
Yes

Text and RCS
Yes
Yes
Audio
Yes
Yes

more than 10
Yes
No
less than 10
No
Yes

Software Requirement Specification (SRS)
3.05
5
Product Demos
3.05
3.95

On-Site Support
Yes
Yes
Remote Support
Yes
Yes

Technical Support
3.05
3
Customer Support
3.05
3
Sales Support
3.05
3

BFSI
5
3.95
Retail & E-commerce
3.1
3.95
Healthcare
3.1
0
Media and Entertainment
3.1
0
Telecom
3.1
3.95
Government
3.1
3.95
Real Estate
3.1
3.95
Education
3.1
3
Travel & Hospitality
3.1
3
Others (Restaurent automotive, and utilities )
3.1
0

Cloud
3.15
3.95
On-premises
3.15
1.4

Distributors
Yes
Yes
System Integrators
Yes
Yes
Value Added Resellers (VAR)
Yes
Yes
Consultants
Yes
No

North America
2.25
3.45
Europe
2.25
3.45
Asia-Pacific
2.25
3.45