Compare Kore.AI vs Amazon Lex in Bot Platform Software

Total 26 Vendors
Online
AWS offers the Amazon Lex platform for
Online
Kore.ai is a bot-based messaging platf
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Starting From
$
$500.00

Product Maturity/ Language Support
less than 10
Product Maturity/ Interface Mode
Audio
Product Maturity/ Interface Mode
Audio
Product Maturity/ Industry Vertical
Others (Restaurent automotive, and utilities )
Product Maturity/ Interface Mode
Text and RCS
Product Maturity/ Interface Mode
Text and RCS

Product Maturity/ Deployment Channels
Contact Centres & Customer Service
Product Maturity/ Industry Vertical
Education
Product Maturity/ Industry Vertical
Healthcare
Product Maturity/ Industry Vertical
Government
Product Maturity/ Industry Vertical
Others (Restaurent automotive, and utilities )
Product Maturity/ Language Support
less than 10

Bot Framework/ Bot platform
Yes
Yes

Professional
Yes
Yes
Managed
Yes
Yes

Websites
Yes
Yes
Contact Centres & Customer Service
No
Yes
Mobile app
Yes
Yes
Social Media
Yes
Yes

Text and RCS
Yes
Yes
Audio
Yes
Yes

more than 10
Yes
Yes
less than 10
Yes
No

Software Requirement Specification (SRS)
3.2
4.2
Product Demos
3.2
4.2

On-Site Support
Yes
Yes
Remote Support
Yes
Yes

Technical Support
3.2
3.45
Customer Support
3.2
3.45
Sales Support
3.2
3.45

BFSI
3.2
4.25
Retail & E-commerce
3.2
4.25
Healthcare
0
4.25
Media and Entertainment
3.2
0
Government
3.2
0
Education
3.2
0
Travel & Hospitality
0
4.25
Others (Restaurent automotive, and utilities )
0
5

Cloud
3.25
0.95
On-premises
3.25
3.55

Distributors
Yes
Yes
System Integrators
Yes
Yes
Value Added Resellers (VAR)
Yes
Yes
Consultants
Yes
No
Others please specify
Yes
No

North America
4.95
3.6
Europe
4.95
3.6
Asia-Pacific
4.95
0
Middle East and Africa
3.45
0
Latin America
3.45
0