Compare Microsoft Power Virtual Agents vs Avaamo in Bot Platform Software

Total 26 Vendors
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Microsoft offers bot frameworks for de
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When it comes to conversational comput
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Product Maturity/ Breadth and Depth of Product Offerings
licenses
Product Maturity/ Industry Vertical
BFSI
Product Maturity/ Products/Solutions Offered
Bot Framework/ Bot platform
Product Maturity/ Deployment Channels
Contact Centres & Customer Service
Product Maturity/ Language Support
more than 10
Product Maturity/ Language Support
less than 10

Product Maturity/ services
Customer Support
Product Maturity/ Industry Vertical
Education
Product Maturity/ services
Sales Support
Product Maturity/ Industry Vertical
Government
Product Maturity/ services
Technical Support
Product Maturity/ Industry Vertical
Media and Entertainment

Bot Framework/ Bot platform
Yes
Yes

Professional
Yes
Yes
Managed
Yes
Yes

Websites
Yes
Yes
Contact Centres & Customer Service
Yes
Yes
Mobile app
Yes
Yes
Social Media
Yes
Yes

Text and RCS
Yes
Yes
Audio
Yes
Yes
Video
Yes
No

more than 10
Yes
Yes
less than 10
Yes
Yes

Software Requirement Specification (SRS)
5
3.6
Product Demos
5
3.6

On-Site Support
Yes
Yes
Remote Support
Yes
Yes

Technical Support
3.3
3.6
Customer Support
3.3
3.6
Sales Support
3.3
3.6

BFSI
3.35
5
Retail & E-commerce
3.35
5
Healthcare
3.35
3.65
Media and Entertainment
3.35
0
Telecom
3.35
3.65
Government
3.35
0
Real Estate
3.35
0
Education
3.35
0
Travel & Hospitality
3.35
0
Others (Restaurent automotive, and utilities )
3.35
3.65

Cloud
4.2
2.05
On-premises
4.2
3.7

Distributors
Yes
No
System Integrators
Yes
Yes
Value Added Resellers (VAR)
Yes
No
Consultants
Yes
No
Others please specify
No
Yes

North America
4.95
4.95
Europe
4.95
4.95
Asia-Pacific
4.95
0
Middle East and Africa
4.95
0
Latin America
4.95
0