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Compare NEXT IT CORPORATION vs Creative Virtual in Bot Platform Software
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Total 26 Vendors
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NEXT IT CORPORATION
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Creative Virtual
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Creative Virtual’s bot services incl
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Strengths
Product Maturity/ Language Support
more than 10
Product Maturity/ Pre Sales Support
Product Demos
Product Maturity/ Industry Vertical
Others (Restaurent automotive, and utilities )
Product Maturity/ Pre Sales Support
Software Requirement Specification (SRS)
Product Maturity/ Interface Mode
Text and RCS
Product Maturity/ Channel for Delivery of Support Services
On-Site Support
Weaknesses
Product Maturity/ Deployment Model
On-premises
Product Maturity/ Language Support
more than 10
Product Maturity/ Industry Vertical
Education
Product Maturity/ Industry Vertical
Education
Product Maturity/ Language Support
less than 10
Product Maturity/ Industry Vertical
Healthcare
Product Maturity
2.45
2.60
Breadth and Depth of Product Offerings
2.55
2.3
Products/Solutions Offered
Yes
Yes
Bot Framework/ Bot platform
Yes
Yes
Services
Yes
Yes
Professional
Yes
Yes
Managed
Yes
Yes
licenses
Yes
Yes
Product Features and Functionality
Yes
Yes
Deployment Channels
Yes
Yes
Websites
Yes
Yes
Contact Centres & Customer Service
Yes
Yes
Mobile app
Yes
Yes
Social Media
Yes
Yes
Interface Mode
Yes
Yes
Text and RCS
Yes
Yes
Audio
Yes
Yes
Language Support
Yes
Yes
more than 10
Yes
No
less than 10
No
Yes
Product Branding
3.2
4.15
Pre Sales Support
2.95
5
Software Requirement Specification (SRS)
2.9
4.95
Product Demos
2.9
4.95
Channel for Delivery of Support Services
Yes
Yes
On-Site Support
Yes
Yes
Remote Support
Yes
Yes
services
2.95
3.15
Technical Support
2.9
3.1
Customer Support
2.9
3.1
Sales Support
2.9
3.1
Product Differentiation and Impact on Customer Value
2.15
2.7
Industry Vertical
2.5
2.4
BFSI
2.9
4
Retail & E-commerce
2.9
4
Healthcare
2.9
0
Media and Entertainment
0
4
Telecom
2.9
0
Government
2.9
4
Real Estate
2.9
0
Travel & Hospitality
2.9
4
Others (Restaurent automotive, and utilities )
5
4
Deployment Model
1.35
3.2
Cloud
2.95
3.2
On-premises
0
3.2
Company Maturity
1.65
1.75
Geographic Footprint
1.75
2.35
Direct Presence - North America
5
5
Direct Presence - Europe
0
5
Direct Presence - Asia-Pacific
0
5
Direct Presence - Latin America
5
0
Sales Office - North America
5
5
Sales Office - Europe
0
5
Sales Office - Asia-Pacific
0
5
Sales Office - Middle East and Africa
5
0
Channel Partners - North America
5
2.85
Channel Partners - Europe
0
2.85
Channel Partners - Asia-Pacific
0
2.85
Channel Partners - Latin America
5
0
Channel Strategy and Fit
2.05
0.8
Partner Ecosystem
Yes
Yes
Distributors
Yes
Yes
System Integrators
Yes
Yes
Distibutors Landscape
1.3
0
Business Expansion Strategy
2.95
1.25
Viability
3.75
3.2
Latest Revenue
5
3.9
% Revenue from Regions
1.05
1.6
North America
2.85
2.8
Europe
0
2.8
Asia-Pacific
0
2.8
Latin America
2.85
0
Effectiveness of Organic Growth Strategy
1.45
1.4
New Products Launched (Last 2 years)
3.05
3
New Customers Acquired (Last 2 years)
1.4
1.35
R&D Spend
0.7
0.65
Business Expansion Strategy
0.7
0.65
Mergers and Acquisitions Strategy
1.1
0.9
Mergers & Acquisitions
0.65
0.6
Joint Ventures
1.35
1.3
Partnerships and Collaborations
1.35
0.6
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