Compare Nina Virtual Assistants vs IBM Watson Assistant in Bot Platform Software

Total 26 Vendors
Online
IBM offers bot platform software based
Online
Nuance provides innovative, flexible,
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$

Product Maturity/ Breadth and Depth of Product Offerings
licenses
Product Maturity/ Language Support
less than 10
Product Maturity/ Interface Mode
Audio
Product Maturity/ Industry Vertical
Others (Restaurent automotive, and utilities )
Product Maturity/ Language Support
less than 10
Product Maturity/ Breadth and Depth of Product Offerings
licenses

Product Maturity/ services
Customer Support
Product Maturity/ Deployment Model
On-premises
Product Maturity/ Language Support
more than 10
Product Maturity/ Language Support
more than 10
Product Maturity/ Interface Mode
Video
Product Maturity/ Industry Vertical
Media and Entertainment

Bot Framework/ Bot platform
Yes
Yes

Professional
Yes
Yes
Managed
Yes
Yes

Websites
Yes
Yes
Contact Centres & Customer Service
Yes
Yes
Mobile app
Yes
Yes
Social Media
Yes
Yes

Text and RCS
Yes
Yes
Audio
Yes
Yes

less than 10
Yes
Yes

Software Requirement Specification (SRS)
5
2.95
Product Demos
5
2.95

On-Site Support
Yes
Yes
Remote Support
Yes
Yes

Technical Support
3.15
2.95
Customer Support
3.15
2.95
Sales Support
3.15
2.95

BFSI
3.2
3.9
Retail & E-commerce
3.2
3.9
Healthcare
3.2
3
Media and Entertainment
3.2
0
Telecom
3.2
3
Government
3.2
3
Real Estate
3.2
3
Education
3.2
3
Travel & Hospitality
3.2
3
Others (Restaurent automotive, and utilities )
3.2
5

Cloud
4.1
3.95
On-premises
4.1
0

Distributors
Yes
Yes
System Integrators
Yes
Yes
Value Added Resellers (VAR)
Yes
Yes
Consultants
Yes
No

North America
4.95
4.95
Europe
4.95
3.25
Asia-Pacific
4.95
3.25
Middle East and Africa
4.95
1.6
Latin America
4.95
0.75