Compare SUPERION vs PRIORITY DISPATCH CORPORATION in Computer Aided Dispatch Software




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#4
SUPERION
2.9

Superion has been an eminent provider of public safety solutions and services. The company believes

#6
PRIORITY DISPATCH CORPORATION
2.8

Priority Dispatch Corp. is heavily focusing on sales and services to implement and integrate its bus

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STRENGTHS
  • Product Maturity/Product Differentiation and Impact on Customer Value
    Offerings
  • Product Maturity/Number of Customers Catered
    Large Enterprises
  • Product Maturity/Deployment Model
    On-Premise
  • Product Maturity/Product Differentiation and Impact on Customer Value
    Offerings
  • Product Maturity/Deployment Model
    On-Premise
  • Product Maturity/Solutions Delivery
    Directly
WEAKNESSES
Product Maturity
3.80
3.30
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Breadth and Depth of Product Offerings
4.00
3.30
Products Offered
4.15
3.05
licenses
4.15
3.05
Product Offerings
Yes
Yes
Call Taking
Yes
Yes
Dispatch Decision Support
Yes
Yes
Be on the lookout (BOLO)
Yes
Yes
Dispatch units
Yes
Yes
Unit Status management
Yes
Yes
Call Management
Yes
Yes
Supplemental Resources Tracking
Yes
Yes
Call Disposition
Yes
Yes
Predictive Maintenance Services
2.80
2.50
Training
4.95
4.95
Deployment and Integration
4.95
3.80
Consulting
4.00
3.80
Support
4.00
4.95
Maintenance
4.00
3.80
Number of Customers Catered
5.00
4.15
Large Enterprises
5.00
3.00
Small Businesses
5.00
5.00
Medium level Business
5.00
5.00
Product Features and Functionality
3.55
3.30
Number of Platforms
3.00
2.70
Mobile
5.00
5.00
Pad
5.00
5.00
Laptop
5.00
5.00
Integration
4.00
3.80
Hardware Integration
5.00
5.00
Software Tool Integration
5.00
5.00
Sensor integration
5.00
5.00
Solution Integration
5.00
5.00
Product Differentiation and Impact on Customer Value
4.10
3.55
Offerings
5.00
5.00
Solutions Delivery
3.30
5.00
Directly
5.00
5.00
Through Partners / Third-Party Vendors
1.60
5.00
End Users
3.50
2.60
Government
4.05
3.85
Energy and Utilities
1.55
1.30
Transportation and Logistics
4.05
3.85
Healthcare
4.05
1.30
Deployment Model
3.30
2.70
On-Premise
5.00
5.00
Hosted / On-Cloud
0.75
0.00
Delivery Mode for Client Location
5.00
2.45
Subscription / Licensing
4.95
3.90
Full Time Equivalent
4.95
3.90
Per User / Device Basis
4.95
0.00
Product Quality and Reliability
3.55
3.00
Level of Support
3.25
3.00
Support and Services
3.45
2.80
Technical Support
4.95
3.80
Sales support
4.00
3.80
Customer Support
4.95
3.80
Pre Sales Support
2.45
1.75
Software Requirement Specification (SRS)
4.95
3.80
Product Demos
4.95
3.80
Channel for Delivery of Support Services
4.60
3.90
On-Site Support
5.00
3.90
Remote Support
4.05
3.85
Product Branding
3.35
3.10
End Users
3.35
3.05
Organization Size
3.35
3.05
Company Maturity
2.05
2.25
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