Compare AWS Config vs BackBox Configuration Management Software in Configuration Management Software

Total 32 Vendors
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AWS Config’s USP lies in the way
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BackBox Configuration Management Softw
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Product Maturity/ Features
Access Control Management
Product Maturity/ Features
Access Control Management
Product Maturity/ Features
API
Product Maturity/ Features
Deployment Automation
Product Maturity/ Features
Automatic Ticket Routing
Product Maturity/ Support Services Delivery Channel
Remote Support

Product Maturity/ Features
Active Directory
Product Maturity/ Features
Active Directory
Product Maturity/ Features
Issue Tracking
Product Maturity/ Features
API
Product Maturity/ Support Services Delivery Channel
On-Site Support
Product Maturity/ Features
Automatic Ticket Routing

Direct
Yes
Yes
Distributors / VARs / OEMs
Yes
Yes
Agencies & Consultants
Yes
Yes
Managed Service Providers
No
Yes
System Integrators / Budlers
Yes
Yes

Web Search
5
5
Digital Marketing
5
5
Field Sales
5
5
Events
5
5

Banking, Financial Services and Insurance
Yes
Yes
Healthcare and Life Sciences
Yes
No
Oil & Gas
Yes
Yes
Retail and Consumer Packaged Goods
Yes
Yes
Government, and Public Sector
Yes
Yes
IT & Telecom
Yes
Yes
Manufacturing
Yes
No
Transportation & Logistics
5
5
Real Estate
5
5
Education
5
0
Media and Entertainment
5
5
Travel & Hospitality
5
0

USA
Yes
Yes

Quarterly
Yes
Yes
Bi-Annually
Yes
Yes
Others, please specify
No
Yes

Customer Support Service
Yes
No

Remote Support
Yes
Yes

Access Control Management
Yes
Yes
Deployment Automation
Yes
Yes
API
Yes
No
Integrations
Yes
No
Task Management
Yes
No
Scheduling
Yes
No
Dashboards and Visualizations
Yes
No
Manual Application Testing
Yes
No
Process Analytics
Yes
No
Orchestration
Yes
No
Automatic Ticket Routing
Yes
No
Incident Reports
Yes
No

DevOps Configuration Management
Yes
Yes
CI/CD Configuration Management
Yes
No
Agile Configuration Management
Yes
No

Servers
Yes
No
Databases and other storage systems
Yes
No
Networking 
Yes
No
Applications
Yes
No