Compare Salesforce vs PIPEDRIVE CRM in CRM Software

Total 176 Vendors
Online
Salesforce CRM is considered to be the
Online
Pipedrive CRM software enables users t
Add Vendor

Starting From
$12.50
$25.00

Product Maturity/ Deployment
Cloud
Product Maturity/ Deployment
Cloud
Product Maturity/ Support
Consulting
Product Maturity/ Deployment
On-Premise
Product Maturity/ Support
Live Support Chat
Product Maturity/ Support
Live Support Chat

Product Maturity/ Deployment
Hybrid
Product Maturity/ Deployment
Hybrid
Product Maturity/ Deployment
On-Premise
Product Maturity/ Support
Consulting
Product Maturity/ Support
Ticketing
Product Maturity/ Support
System Integration

Cloud
Yes
Yes
On-Premise
No
Yes

Maintenance & Troubleshoot
Yes
Yes
System Integration
Yes
No
Ticketing
No
Yes
Live Support Chat
Yes
Yes
Consulting
Yes
No

Contact Management
Yes
Yes
Quote Management
Yes
Yes
Forecastig & Tracking
Yes
No
Opportunity Management
Yes
Yes
Track Customer Feedback
Yes
No
Product & Pricing Management
Yes
No
Contract Management
Yes
Yes

User tracking capabilities
Yes
No
Marketing Campaigns
Yes
Yes
Email Marketing
Yes
Yes
Campaign Management
Yes
Yes

Case Management
Yes
Yes
Customer Support Site
Yes
Yes
Make, Receive, and Record Calls
Yes
Yes
Customer and Contacts Database
Yes
Yes
Products and Version Tracking
Yes
No
Call Scripting
Yes
No
Interactive Voice Response (IVR)
Yes
No
Knowledge Portal
Yes
No
Support Analytics
Yes
Yes

Customizable Reports
Yes
Yes
ROI Analytics
Yes
No
Revenue Analytics
Yes
No
SEO / Keyword Analytics
Yes
No
Interactive Dashboards
Yes
Yes

Social Collaboration Features
Yes
Yes
Social Network Integration
Yes
No
Mobile User Support
Yes
Yes

Customization
Yes
Yes
Workflow Capability
Yes
Yes
User, Role, and Access Management
Yes
Yes
Internationalization
Yes
Yes
Content Management
Yes
Yes
Performance Management
Yes
Yes
Output Documentation
Yes
Yes
Real-Time Process Monitoring
Yes
Yes
APIs
No
Yes

Data ImpEx Tools
Yes
Yes
Partner Applications
Yes
No
Task Management
Yes
Yes
Email Tracking/Automation
Yes
Yes
Calls and Voice
Yes
Yes
CRM Integration
Yes
No

Direct
Yes
Yes
Distributors / VARs / OEMs
Yes
Yes
Agencies & Consultants
Yes
Yes
Managed Service Providers
Yes
Yes
System Integrators / Builders
Yes
Yes

Web Search
Yes
Yes
Digital Marketing
Yes
Yes
Events
Yes
Yes

BFSI
Yes
Yes
Healthcare
Yes
Yes
Oil & Gas
Yes
No
Retail
Yes
Yes
Transportation & Logistics
Yes
Yes
Real Estate
No
Yes
IT & Telecom
Yes
Yes
Manufacturing
Yes
Yes
Education
Yes
Yes
Media and Entertainment
Yes
Yes
Travel & Hospitality
Yes
Yes

USA
Yes
Yes
Canada
Yes
Yes
Latin America
Yes
Yes
UK
Yes
No
Germany
Yes
Yes
Eastern Europe
Yes
Yes
Western Europe
Yes
Yes
Africa
Yes
Yes
UAE & Middle East
Yes
No
Israel
Yes
Yes
India & South Asia
Yes
Yes
China & HK
Yes
Yes
SEA & Singapore
Yes
Yes
Japan
No
Yes
Australia & New Zealand
Yes
No

Discussion-1
We are an industrial equipment manufacturers and we are located around the globe. Our sales and services are highly diversified and to track the customers from whole world we need a cloud based CRM solution as we face problems such as user tracking, losing customers due to delayed communication, and much more. We need to have a CRM software which can integrate our existing systems and can align our sales activities and processes through automation. Other thing is we have more number of leads generated from marketing campaigns and want to capture each and every lead from the source itself.
Dean
Dean ,PIPEDRIVE
24-Apr-20
Pipedrive enables you to work from anywhere and anytime.Keeping All sales data at on place.Making sales process efficient.Connect Us to Know more.  Read more
Discussion-2
We are a financial services and solutions provider. The strength of the company is 500 employees and we rely on core sales processes. Most of our clients are HNI clients and small investors. The problems we face right now are clear communication between a sales representative and clients. This affects our business and we are looking forward for a better CRM solution which can automate our sales processes and marketing activities. This system can also be capable of providing alerts and notifications for client visits and when to call a client. As we are in services industry, customer support is our high priority and we should be able to solve client queries in an effective and efficient way.
Dean
Dean ,PIPEDRIVE
24-Apr-20
Achieve Efficient communication with your client, Attain increased visibility of your sales pipeline, and Keep track of your marketing activities using PIPEDRIVE  Read more