Compare ForeSee CX Suite vs QUADIENT in Customer Journey Analytics Software

Total 27 Vendors
Online
Quadient focuses on enhancing the cust
Online
The software offers a total view of th
Add Vendor

Product Maturity/ Touchpoints
Branch/Store
Product Maturity/ Pre Sales Support
Software Requirement Specification (SRS)
Product Maturity/ Touchpoints
Call center
Product Maturity/ Product Features and Functionality
Product Functionality
Product Maturity/ Touchpoints
Promotional events
Product Maturity/ Data Format
Audio/Speech

Product Maturity/ Pre Sales Support
Others (Please specify)
Product Maturity/ Pre Sales Support
Others (Please specify)
Product Maturity/ Channel for Delivery of Support Services
On-Site Support
Product Maturity/ Channel for Delivery of Support Services
On-Site Support
Product Maturity/ Preferred Mode of Delivery
Full Time Equivalent
Product Maturity/ Deployment Model
Hosted / On-Cloud

Support and maintenance services
Yes
Yes
Consulting
Yes
Yes
Training and Education services
Yes
Yes
Any other professional service
Yes
Yes
Managed Services
Yes
Yes

Customer segmentaion and targeting
Yes
Yes
Customer behavioral analysis
Yes
Yes
Brand Management
Yes
Yes
Competitive intelligence
Yes
Yes
Product management
Yes
Yes
Customer relationship management
Yes
Yes
Channel experience analytics
Yes
No
Campaign management
Yes
Yes
Customer loyalty and process management
Yes
Yes

Social Media
Yes
Yes
Web
No
Yes
Mobile
Yes
Yes
Email
Yes
Yes
Branch/Store
Yes
Yes
Call center
Yes
Yes
Promotional events
Yes
Yes
Sales representative
Yes
No
Survey data
Yes
No

Text
Yes
Yes
Image
Yes
Yes
Audio/Speech
Yes
Yes

Full Time Equivalent
0
0.7
Subscription / Licensing
0
0.7
Per User Basis
0
0.7

Directly
3.25
0
Through Partners / Third-Party Vendors
1.55
0

Software Requirement Specification (SRS)
3.35
5
Product Demos
4.2
1.55

Remote Support
Yes
Yes

Technical Support
4.05
1.4
Customer Support
4.05
1.4
Sales Support
4.05
1.4
Other support services
4.05
1.4

Distributors
3.5
2.95
System Integrators
3.5
2.95
Value Added Resellers (VAR)
3.5
2.95
Consultants
3.5
2.95
OEMs
3.7
3.1
Managed Service Providers
3.7
3.1
Other Partner Ecosystem
3.7
0

Less than 5%
4.95
0