Compare ForeSee CX Suite vs SERVION GLOBAL SOLUTIONS in Customer Journey Analytics Software

Total 27 Vendors
Online
Servion provides its customer journey
Online
The software offers a total view of th
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Product Maturity/ Pre Sales Support
Others (Please specify)
Product Maturity/ Pre Sales Support
Software Requirement Specification (SRS)
Product Maturity/ Applications Served
Brand Management
Product Maturity/ Product Features and Functionality
Product Functionality
Product Maturity/ Applications Served
Campaign management
Product Maturity/ Data Format
Audio/Speech

Product Maturity/ Deployment Model
Hosted / On-Cloud
Product Maturity/ Pre Sales Support
Others (Please specify)
Product Maturity/ Deployment Model
Hybrid
Product Maturity/ Channel for Delivery of Support Services
On-Site Support
Product Maturity/ Deployment Model
On-Premise
Product Maturity/ Deployment Model
Hosted / On-Cloud

Support and maintenance services
Yes
Yes
Consulting
Yes
Yes
Training and Education services
Yes
Yes
Any other professional service
Yes
Yes
Managed Services
Yes
Yes

Customer segmentaion and targeting
Yes
Yes
Customer behavioral analysis
Yes
Yes
Brand Management
Yes
Yes
Competitive intelligence
Yes
Yes
Product management
Yes
Yes
Customer relationship management
Yes
Yes
Channel experience analytics
Yes
No
Campaign management
Yes
Yes
Customer loyalty and process management
Yes
Yes
Others (Please Specify)
Yes
No

Social Media
Yes
Yes
Web
Yes
Yes
Mobile
Yes
Yes
Email
Yes
Yes
Branch/Store
Yes
Yes
Call center
Yes
Yes
Promotional events
Yes
Yes
Sales representative
Yes
No

Text
Yes
Yes
Image
Yes
Yes
Audio/Speech
Yes
Yes
Video
Yes
No

Retail and eCommerce
Yes
No
Healthcare and Life Sciences
Yes
No
IT and Telecom
Yes
No
Government and Public Sector
Yes
No
BFSI
Yes
No
Manufacturing
Yes
No
Media and Entertainment
Yes
No
Travel and Hospitality
Yes
No
Automotive and Transportation
Yes
No
Energy and Utilities
Yes
No
Other Industry Verticals
Yes
No

Full Time Equivalent
0.85
0.7
Subscription / Licensing
0.85
0.7
Per User Basis
0
0.7

Software Requirement Specification (SRS)
1.85
5
Product Demos
1.85
1.55
Others (Please specify)
5
0

On-Site Support
Yes
No
Remote Support
Yes
Yes

Technical Support
4.95
1.4
Customer Support
4.95
1.4
Sales Support
0
1.4
Other support services
0
1.4

Distributors
3.85
2.95
System Integrators
3.85
2.95
Value Added Resellers (VAR)
3.85
2.95
Consultants
3.85
2.95
OEMs
4
3.1
Managed Service Providers
4
3.1

5% - 10%
4.95
0