Compare Clarabridge Engage vs CRIMSON HEXAGON in Social Media Analytics Software

Total 69 Vendors
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Crimson Hexagon has registered its gro
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Product Maturity/ Channel for Delivery of Support Services
Remote Support
Product Maturity/ Channel for Delivery of Support Services
On-Site Support
Product Maturity/ Deployment Model
Hybrid
Product Maturity/ Channel for Delivery of Support Services
Remote Support
Product Maturity/ Pre Sales Support
Product Demos
Product Maturity/ Applications Catered
Campaign management

Product Maturity/ Channel for Delivery of Support Services
On-Site Support
Product Maturity/ Solutions Offered
Any other professional service
Product Maturity/ Applications Catered
Content optimization
Product Maturity/ Solutions Offered
Consulting
Product Maturity/ Pre Sales Support
Others - Pre-sales Support Activities
Product Maturity/ Applications Catered
Brand Management

Support and maintenance services
Yes
Yes
Consulting
Yes
No
Training and Education services
Yes
Yes
Any other professional service
Yes
No
Managed Services
Yes
Yes

Risk Management and Fraud Detection
No
Yes
Customer segmentaion and targeting
Yes
Yes
Customer behavioral analysis
Yes
Yes
Brand Management
Yes
No
Marketing meausurement
Yes
Yes
Competitor benchmarking
Yes
Yes
Campaign management
Yes
Yes
Performance monitoring
Yes
Yes

Predictive Analytics
Yes
Yes
Prescriptive Analytics
Yes
Yes
Diagnostic analytics
Yes
No
Descriptive Analytics
Yes
Yes

Retail and eCommerce
Yes
Yes
Healthcare and Life Sciences
Yes
No
IT and Telecom
Yes
Yes
BFSI
Yes
Yes
Media and Entertainment
No
Yes
Travel and Hospitality
Yes
Yes
Energy and Utilities
Yes
No

On-Premise
Yes
No
Hybrid
Yes
Yes
Hosted / On-Cloud
Yes
Yes

Full Time Equivalent
3
3.3
Subscription / Licensing
3
3.3

Directly
4.95
3.25
Through Partners / Third-Party Vendors
1.3
3.25

Software Requirement Specification (SRS)
5
5
Product Demos
5
5

On-Site Support
0
5
Remote Support
5
5

Technical Support
3
4.15
Customer Support
3
4.15
Sales Support
3
0

Distributors
Yes
Yes
System Integrators
Yes
Yes
Value Added Resellers (VAR)
Yes
Yes
Consultants
Yes
Yes
OEMs
Yes
Yes
Managed Service Providers
Yes
Yes
Others - Partner Ecosystem
Yes
No