Compare Salesforce Social Studio vs IBM CORPORATION in Social Media Analytics Software

Total 69 Vendors
Online
Salesforce facilitates its products us
Online
IBM offers social media analytics soft
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Product Maturity/ Solutions Offered
Any other professional service
Product Maturity/ Product Branding
Level of Support Services
Product Maturity/ Channel for Delivery of Support Services
Remote Support
Product Maturity/ Channel for Delivery of Support Services
On-Site Support
Product Maturity/ Applications Catered
Brand Management
Product Maturity/ Channel for Delivery of Support Services
Remote Support

Product Maturity/ Deployment Model
On-Premise
Product Maturity/ Analysis Type
Descriptive Analytics
Product Maturity/ Applications Catered
Others- Social media analytics
Product Maturity/ Applications Catered
Others- Social media analytics
Product Maturity/ Industry Verticals
Other Industry Verticals
Product Maturity/ Industry Verticals
Other Industry Verticals

Support and maintenance services
Yes
Yes
Consulting
Yes
Yes
Training and Education services
Yes
Yes
Any other professional service
Yes
Yes
Managed Services
Yes
Yes

Risk Management and Fraud Detection
Yes
Yes
Customer segmentaion and targeting
Yes
Yes
Customer behavioral analysis
Yes
Yes
Brand Management
Yes
Yes
Marketing meausurement
Yes
Yes
Competitor benchmarking
Yes
Yes
Campaign management
Yes
Yes
Performance monitoring
Yes
Yes
Content optimization
Yes
Yes

Predictive Analytics
Yes
Yes
Prescriptive Analytics
Yes
Yes
Diagnostic analytics
Yes
Yes
Descriptive Analytics
Yes
Yes

Retail and eCommerce
Yes
Yes
Healthcare and Life Sciences
Yes
Yes
IT and Telecom
Yes
Yes
Governmnet and Defense
Yes
Yes
BFSI
Yes
Yes
Manufacturing
Yes
Yes
Media and Entertainment
Yes
Yes
Travel and Hospitality
Yes
Yes
Transportation and Logistics
Yes
Yes
Energy and Utilities
Yes
Yes

On-Premise
No
Yes
Hybrid
Yes
Yes
Hosted / On-Cloud
Yes
Yes

Full Time Equivalent
2.95
5
Subscription / Licensing
2.95
5
Per User Basis
2.95
5

Directly
4.95
3.75
Through Partners / Third-Party Vendors
3.85
3.75

Software Requirement Specification (SRS)
5
5
Product Demos
5
5
Others - Pre-sales Support Activities
5
5

On-Site Support
3
5
Remote Support
5
5

Technical Support
5
5
Customer Support
5
5
Sales Support
5
5
Other - Support Services
5
5

Distributors
Yes
Yes
System Integrators
Yes
Yes
Value Added Resellers (VAR)
Yes
Yes
Consultants
Yes
Yes
OEMs
Yes
Yes
Managed Service Providers
Yes
Yes
Others - Partner Ecosystem
No
Yes