Compare IBM CORPORATION vs Zoho Social in Social Media Analytics Software

Total 69 Vendors
Online
IBM offers social media analytics soft
Online
It is a successful social media manage
Add Vendor

Product Maturity/ Product Branding
Level of Support Services
Product Maturity/ Applications Catered
Brand Management
Product Maturity/ Channel for Delivery of Support Services
On-Site Support
Product Maturity/ Applications Catered
Campaign management
Product Maturity/ Channel for Delivery of Support Services
Remote Support
Product Maturity/ Applications Catered
Marketing meausurement

Product Maturity/ Analysis Type
Descriptive Analytics
Product Maturity/ Solutions Offered
Consulting
Product Maturity/ Applications Catered
Others- Social media analytics
Product Maturity/ Channel for Delivery of Support Services
On-Site Support
Product Maturity/ Industry Verticals
Other Industry Verticals
Product Maturity/ Applications Catered
Competitor benchmarking

Support and maintenance services
Yes
Yes
Consulting
Yes
No
Training and Education services
Yes
Yes
Any other professional service
Yes
Yes
Managed Services
Yes
Yes

Risk Management and Fraud Detection
Yes
Yes
Customer segmentaion and targeting
Yes
Yes
Customer behavioral analysis
Yes
Yes
Brand Management
Yes
Yes
Marketing meausurement
Yes
Yes
Competitor benchmarking
Yes
No
Campaign management
Yes
Yes
Performance monitoring
Yes
No
Content optimization
Yes
No

Predictive Analytics
Yes
Yes
Prescriptive Analytics
Yes
No
Diagnostic analytics
Yes
Yes
Descriptive Analytics
Yes
No

Retail and eCommerce
Yes
Yes
Healthcare and Life Sciences
Yes
No
IT and Telecom
Yes
Yes
Governmnet and Defense
Yes
Yes
BFSI
Yes
Yes
Manufacturing
Yes
No
Media and Entertainment
Yes
No
Travel and Hospitality
Yes
No
Transportation and Logistics
Yes
No
Energy and Utilities
Yes
No

On-Premise
Yes
No
Hybrid
Yes
Yes
Hosted / On-Cloud
Yes
Yes

Full Time Equivalent
5
3.6
Subscription / Licensing
5
3.6
Per User Basis
5
5

Directly
3.75
4.95
Through Partners / Third-Party Vendors
3.75
4.95

Software Requirement Specification (SRS)
5
5
Product Demos
5
3.6
Others - Pre-sales Support Activities
5
0

On-Site Support
5
0
Remote Support
5
2

Technical Support
5
3.6
Customer Support
5
0
Sales Support
5
0
Other - Support Services
5
0

Distributors
Yes
Yes
System Integrators
Yes
Yes
Value Added Resellers (VAR)
Yes
Yes
Consultants
Yes
No
OEMs
Yes
No
Managed Service Providers
Yes
Yes
Others - Partner Ecosystem
Yes
Yes