Compare OpenText Magellan vs EXPERT SYSTEM in Text Analytics Software

Total 29 Vendors
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Product Maturity/ Applications Catered
Customer experience management
Product Maturity/ Features Offered
Semantic search
Product Maturity/ Features Offered
Semantic search
Product Maturity/ Features Offered
Sentiment analysis
Product Maturity/ Features Offered
Sentiment analysis
Product Maturity/ End Users
BFSI

Product Maturity/ Add-on Features
Blog
Product Maturity/ Deployment Model
Enterprise
Product Maturity/ Add-on Features
Whitepapers
Product Maturity/ Pre Sales Support
Dedicated Account Manager (DAM)
Product Maturity/ Features Offered
Risk management and fraud detection
Product Maturity/ Pre Sales Support
Proof of Concept

Managed services
Yes
Yes
Support and maintainance
Yes
Yes
Consulting
Yes
Yes
Other Services
Yes
Yes

Customer experience management
Yes
Yes
Marketing management
Yes
Yes
Governance,risk and compliance management
Yes
Yes
Document management
Yes
Yes
Workforce management
Yes
Yes
Others (fraud detection, supply chain management)
Yes
Yes

Document Classification
Yes
Yes
Legal
Yes
Yes
Competitive market intelligence
Yes
Yes
Risk management and fraud detection
Yes
Yes
Semantic search
Yes
Yes
Sentiment analysis
Yes
Yes
Social media monitoring
Yes
Yes
Voice of customer and employee
Yes
Yes
Other Features
Yes
Yes

Supervised and/or unsupervised techniques
Yes
Yes
Linguistic rules and/or statistics based engine
Yes
Yes
Others, please specify
Yes
Yes

BFSI
4.85
4.8
retail & Ecommerce
4.85
4.8
Government & Defense
4.85
4.8
Healthcare & Lifesience
4.85
4.8
Manufacturing
4.85
4.8
Telecommunication and IT
4.85
4.8
Energy & Utilities
4.85
4.8
Media & Entertainment
4.85
4.8
Transportation and Logistics
4.85
4.8
Others (Education, Travel & Hospitality, Research and Outsourcing)
4.85
4.8

Full Time Equivalent
Yes
Yes
Subscription / Licensing
Yes
Yes
Per User / Device Basis
Yes
Yes

Directly
Yes
Yes
Through Partners / Third-Party Vendors
Yes
Yes

On-Premise
Yes
Yes
Enterprise
Yes
No
Cloud
Yes
Yes

Software Requirement Specification (SRS)
2.7
2.45
Product Demos
2.7
2.45
Proof of Concept
2.7
0
Dedicated Account Manager (DAM)
2.7
0

On-Site Support
2.75
2.5
Remote Support
2.75
2.5

Blog
1.15
2.5
Whitepapers
1.15
1

BFSI
Yes
No
Retail and eCommerce
Yes
No
Governmnet and Defense
Yes
No
Healthcare and Life Sciences
Yes
No
Manufacturing
Yes
No
IT and Telecom
Yes
No
Energy and Utilities
Yes
No
Media and Entertainment
Yes
No
Transportation and Logistics
Yes
No

Revenue - BFSI
4.95
0
Revenue - Retail and eCommerce
4.95
0
Revenue - Governmnet and Defense
1.85
0
Revenue - Healthcare and Life Sciences
1.85
0
Revenue - Manufacturing
1.85
0
Revenue - IT and Telecom
1.85
0
Revenue - Energy and Utilities
1.85
0
Revenue - Media and Entertainment
4.95
0
Revenue - Transportation and Logistics
1.85
0

Distributors
3.65
0
System Integrators
3.65
0
Value Added Resellers (VAR)
3.65
0
Consultants
3.65
0
Others (Education, Travel & Hospitality, Research and Outsourcing)
3.65
0