Get to know the strength and weaknesses of top vendors in Cloud Field Service Management market. Compare vendors against their competitors on the basis of criteria, the scores of which are derived by ratings from buyers, industry experts, MnM analysts and vendors. Set comparison preferences option allows you to decide features which are important to you and evaluate vendors considering them as your parameters.

EVALUATION CRITERIA

  • Breadth and Depth of Product Offerings
    • Tailar-made/customized Services
    • Service packages/subscription
    • Solutions Offered
      • Scheduling and Dispatch
      • Service Project Management
      • Mobile Field Service Management
      • Reporting and Analytics
      • Work Order Management
      • Warranty Management
      • Inventory Management
      • Others (Billing and Invoicing and tracking and performance management)
    • Services
      • Integration and Migration
      • Training, Education and Support
      • Consulting
  • Product Features and Functionality
    • Support Services
      • Online
      • Datasheets, Whitepapers, and Infographics
      • Classroom
      • Demos
      • Pre-recoreded Videos or Audios
      • 24*7 Technical Support
    • Optimization Service
      • Upgrade Service
      • Configuartion Review
      • Governance
    • Implementation Service
      • Readiness Services
      • Integration Services
    • Consulting Services
      • Strategy Design
      • Business Process Analysis
      • Roadmap Creation
  • Focus on Product Innovation
    • New Services Launched
    • R&D Spend
    • Delivery Models
      • Public Cloud Service
      • Private Cloud Service
      • Hybrid Cloud Service
  • Product Differentiation and Impact on Customer Value
    • Product Differentiation
    • Customer Redressal Mechanism/Program
    • Unique Differenciating Factors
      • Idle Time Monitoring
      • Route optimization
      • Life Cycle Monitoring
      • Process Management
      • Other Unique features
...

Marie Stelle

Engagement Partner - 360Quadrants.com