The retail and consumer goods industry is impacted by digitally empowered consumers, changing demographics, volatile commodity prices, and disruptive competition and changing regulations, leading to the demand for disruptive solutions. Cognitive-based systems can digest and analyze vast amounts of disparate data, build knowledge and learn, understand the natural language, and reason and interact more naturally with human beings than the traditional systems, allowing companies to fully utilize their customer data pools, gain competitive knowledge, and create a more personalized communication channel effectively targeting their customers at a more granular level.

Cognitive Analytics Solutions in Retail and eCommerce

Comparing 49 vendors in Cognitive Analytics Solutions across 133 criteria.
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The IBM Watson platform represents a new era of computing based on its ability to interact in natural language, process vast amounts of disparate forms of big data, and learn from each interaction.
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Microsoft Azure infuses apps, websites, and bots with intelligent algorithms to see, hear, speak, understand, and interpret user needs through natural methods of communication to transform businesses
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Oracle provides Oracle Analytics Cloud with self-service data access and analysis and cognitive cognitive/AI functionality. The analytics cloud service enable users to leverage from smart applications that adapt based on packaged machine learning and AI algorithms to provide intelligent predictions and recommendations.
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Ipsoft Amelia is an intelligent virtual agent that helps in communicating and interacting directly with corporate systems. It delivers real-life business benefits including lower operating costs, higher customer satisfaction and increased employee productivity. It helps in decision making and allowing performance outcomes to become more predictable.
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Nuance drives AI innovations throughout the customer life cycle with focus on prediction, conversation, and analytics backed by cognitive engines and human assistance.
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Nokia provides two solutions, Cognitive Analytics for Crowd Insight and Cognitive Analytics for Marketing Insight, supported by its Nokia AVA cognitive services platform. Cognitive Analytics for Crowd Insight is a software application which deploys machine learning algorithms to track and analyze the aggregate movement of subscribers using real-time network data.
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Cisco Systems is uniquely positioned in the market with its cognitive network security offering, Cisco Cognitive Threat Analytics. It is a cloud-based solution for threat detection and risk management to deliver advanced network security, reducing the time to discover and mitigate the scope of an attack inside the network.
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Narrative Science's automated narrative generation AI platform, Quill integrates data from various sources, understands what is important to the end-user, and automatically generates written narratives to convey the meaning from the data for consumers or business audiences. The platform automatically creates a comprehensive story, using a combination of data analytics, natural language generation, and core AI.
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Expert System provides a range of AI, cognitive computing, and semantic technology products to automate customer service, enhance AI robotic process automation, mitigate operational risk, enrich customer analytics, and augment knowledge management.
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Artificial Intelligence focuses on replacing humans. Augmented Intelligence Software from CognitiveScale emulates and extends human cognitive functions through the pairing of people and machines.
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Digital Reasoning has a focused product portfolio including AI Solutions for Finance, healthcare, security and intelligence, and government sector. The company has developed AI technology for understanding human communication, both written and spoken.
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Enterra Solutions’ cognitive computing refers to software that combines humanlike reasoning with cutting-edge mathematics, wrapped in natural language, to solve complex problems.
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Sparkcognition provides a number of AI products for asset protection and optimization, business process automation, automated data science platform, and endpoint security.
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Google Cloud Machine Learning helps developers build models on the basis of its open source TensorFlow library. Google Cloud Vision API takes incredibly complex machine learning models centered on image recognition and formats it in a simple REST API interface.
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SAS Cognitive Analytics contributes critical components to the cognitive computing mix, which is in the form of NLP, text analytics, and data mining solutions based on structured data.
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Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers businesses. AWS converts text to speech conversion based on deep learning and a forthcoming Alexa AI service for natural language question answering.
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Beyond Verbal develops Voice Enabled AI to create proprietary vocal biomarkers for personalized healthcare screening & emotion monitoring.