Compare Top Computer Aided Dispatch Software

Get to know the strength and weaknesses of top vendors in Computer Aided Dispatch Software market. Compare vendors against their competitors on the basis of criteria, the scores of which are derived by ratings from buyers, industry experts, MnM analysts and vendors. Set comparison preferences option allows you to decide features which are important to you and evaluate vendors considering them as your parameters.

EVALUATION CRITERIA

3.77
3.2
2.95
  • Breadth and Depth of Product Offerings

    • Products Offered

    • licenses

    • Product Offerings

      Call Taking | Dispatch Decision Support | Be on the lookout (BOLO) | Dispatch units | Unit Status management | Call Management | Supplemental Resources Tracking | Call Disposition | Others, please specify- type of ECM |
    • Predictive Maintenance Services

      Training | Deployment and Integration | Consulting | Support | Maintenance | Managed Services | Cloud Services | Others, please specify- services |
    • Number of Customers Catered

      Large Enterprises | Small Businesses | Medium level Business |
  • Product Features and Functionality

    • Number of Platforms

      Mobile | Cloud | Pad | Laptop | Others, please specify- solution/product support |
    • Integration

      Hardware Integration | Software Tool Integration | Sensor integration | Solution Integration | Others, please specify- type of integration |
  • Product Differentiation and Impact on Customer Value

    • Offerings

    • Solutions Delivery

      Directly | Through Partners / Third-Party Vendors |
    • End Users

      Government | Energy and Utilities | Transportation and Logistics | Healthcare |
    • Deployment Model

      On-Premise | Hosted / On-Cloud |
    • Delivery Mode for Client Location

      Subscription / Licensing | Full Time Equivalent | Per User / Device Basis |
  • Product Quality and Reliability

    • Level of Support

    • Support and Services

      Technical Support | Sales support | Customer Support | Others, please specify- support service |
    • Pre Sales Support

      Software Requirement Specification (SRS) | Proof of Concept | Product Demos | Dedicated Account Manager (DAM) |
    • Channel for Delivery of Support Services

      On-Site Support | Remote Support |
  • Product Branding

    • End Users

    • Organization Size

  • Geographic Footprint

    • Direct Presence - North America

    • Direct Presence - Europe

    • Direct Presence - Asia-Pacific

    • Direct Presence - Middle East and Africa

    • Direct Presence - Latin America

    • Sales Offices/Development Centers -North America

    • Sales Offices/Development Centers -Europe

    • Sales Offices/Development Centers -Asia-Pacific

    • Sales Offices/Development Centers -Middle East and Africa

    • Sales Offices/Development Centers -Latin America

    • Channel Partners - North America

    • Channel Partners - Europe

    • Channel Partners - Asia-Pacific

    • Channel Partners - Middle East and Africa

    • Channel Partners - Latin America

  • Channel Strategy and Fit

    • Distibutors Landscape

    • Tailor-made/customized Solutions

      Distributors | System Integrators | Value Added Resellers (VAR) | Consultants | Others please specify- constitutes |
  • Vision Alignment

    • New Products Launched

    • New Customers Acquired (Last 5 years)

    • Number of Patents

    • R&D Spend

  • Effectiveness of Organic and Inorganic Growth Strategy

    • Mergers & Acquisitions

    • Joint Ventures

    • Partnership and Collaborations

  • Productivity and Cost Efficiencies

    • Revenue

    • Number of Customers Catered

    • NA Revenue

    • Europe Revenue

    • APAC Revenue

    • MEA Revenue

    • LA Revenue

  • Breadth of Applications Served

    • Industry Vertical

      Government and Public Sector | Aerospace and Defense | IT and Telecom | Healthcare and Life Sciences | Retail and eCommerce | Transportation and Logistics | Energy and Utilities | Manufacturing | Travel and Hospitality | Other Industry Verticals |
  • Total Funding Amount

  • Revenue

  • Funding Status

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