Conversational AI is a form of technology that utilizes speech-based assistants and facilitates stronger interactions and greater engagement at scale across users and platforms. Conversational AI combines the speech-based technology, Natural Language Processing (NLP), and machine learning into a single platform to develop and build applications for any specific, as well as for multiple use-cases across verticals. These platforms are used by the developers to build conversational user interfaces, chatbots, and virtual assistants for a variety of use cases. Moreover, the conversational platform has a developer API, so that third parties can extend the platform with their own customizations and additions. 1. Micromarkets are defined as the further segments and subsegments of the global conversational AI market included in the report 2. Core competencies of the companies have been captured in terms of their key developments, key observations, and key strategies adopted by them to sustain their positions in the market