Compare Top CRM Software

Get to know the strength and weaknesses of top vendors in CRM Software market. Compare vendors against their competitors on the basis of criteria, the scores of which are derived by ratings from buyers, industry experts, MnM analysts and vendors. Set comparison preferences option allows you to decide features which are important to you and evaluate vendors considering them as your parameters.

EVALUATION CRITERIA

4.33
4.22
3.94
  • Viability

    • Partnerships & Collaborations

    • Merger & Acquisitions

    • Joint Ventures

    • Important Innovations

  • Sectors

    • Industry Verticals

      BFSI | Healthcare | Oil & Gas | Retail | Transportation & Logistics | Real Estate | Government, Defense, & Public Sector | IT & Telecom | Manufacturing | Education | Media and Entertainment | Travel & Hospitality |
  • Partner Ecosystem

    • Source of Sales by % of contribution

      Agencies & Consultants | Managed Service Providers | System Integrators / Builders | Direct | Distributors / VARs / OEMs |
    • Channels of Demand

      Web Search | Digital Marketing | Field Sales | Events |
  • Geographic Footprint

    • Gegraphies

      USA | Canada | Latin America | UK | Germany | Eastern Europe | Western Europe | Africa | UAE & Middle East | Israel | India & South Asia | China & HK | SEA & Singapore | Japan | Australia & New Zealand |
  • Services

    • Support

      Maintenance & Troubleshoot | System Integration | Ticketing | Live Support Chat | Consulting |
    • Deployment

      Cloud | On-Premise | Hybrid |
  • Features and Functionality

    • Sales Automation

      Contact Management | Quote Management | Forecastig & Tracking | Opportunity Management | Track Customer Feedback | Product & Pricing Management | Contract Management |
    • Reporting & Analytics

      Customizable Reports | ROI Analytics | Revenue Analytics | SEO / Keyword Analytics | Interactive Dashboards |
    • Platform Features

      Performance Management | Customization | Workflow Capability | User, Role, and Access Management | Internationalization | Test Environments | Content Management | Output Documentation | Real-Time Process Monitoring | APIs |
    • Mobile & Social

      Social Collaboration Features | Social Network Integration | Mobile User Support |
    • Marketing Automation

      User tracking capabilities | Marketing Campaigns | Email Marketing | Campaign Management |
    • Integrated Workflows

      Data ImpEx Tools | Partner Applications | Task Management | Email Tracking/Automation | Calls and Voice | CRM Integration |
    • Customer Support Functions

      Case Management | Customer Support Site | Make, Receive, and Record Calls | Customer and Contacts Database | Products and Version Tracking | Call Scripting | Interactive Voice Response (IVR) | Knowledge Portal | Support Analytics |
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