CLICKFOX in Customer Journey Analytics Software

The ClickFox journey analytics platform leverages various capabilities, including Journey Creation, Journey Datasets, Journey Diagnostics, and Journey Visualization. It enables marketers to monitor the customer journey across all touchpoints, provides information about the top trending journeys and website terminal points, and suggests the next-best action to be taken throughout the journey. Journey Diagnostic offers interactive customer journey analytics monitoring solutions that help marketers measure the effect of a customer journey on the business, before the commencement of the journey, through the journey, and after the journey. Furthermore, the company offers its solutions to marketers to segment and target customers for triggering automated engagements.
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USP : ClickFox provides customer journey analytics solutions through the ClickFox CEA and ClickFox journey analytics platforms, driven by Journey Architecture.

BUYERS
VENDORS
EXPERTS
2.9
ANALYSTS
 

CLICKFOX detailed analysis

Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
3.25
2.20
1.65
Product Features and Functionality
3.95
3.60
2.75
Product Differentiation and Impact on Customer Value
3.30
3.30
3.70
Product Branding
3.20
3.80
3.80
LEAST IMPORTANT LESS IMPORTANT

PARTICIPATING QUADRANTS

CLICKFOX has chosen it’s strengths in these 3 territories
  • Niche Quadrant

    All-Asia-Pacific

    20 Participants

  • Niche Quadrant

    All-North America

    22 Participants

  • Niche Quadrant

    All-Middle East and Africa

    18 Participants

STRENGTHS
  • Product Maturity / Pre Sales Support
    Product Demos
  • Product Maturity / Channel for Delivery of Support Services
    Remote Support
  • Product Maturity / Deployment Model
    Hosted / On-Cloud
  • Product Maturity / Deployment Model
    On-Premise
  • Product Maturity / Product Features and Functionality
    Product Functionality
  • Product Maturity / Channel of Delivery
    Directly
  • Product Maturity / services
    Customer Support
  • Product Maturity / services
    Other support services
  • Product Maturity / services
    Sales Support
  • Product Maturity / services
    Technical Support
  • Company Maturity / Geographic Footprint
    Direct Presence - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Direct Presence - Middle East and Africa
  • Company Maturity / Geographic Footprint
    Direct Presence - North America
  • Company Maturity / Geographic Footprint
    Sales Office - Asia-Pacific
  • Company Maturity / Geographic Footprint
    Sales Office - Middle East and Africa
  • Company Maturity / Geographic Footprint
    Sales Office - North America
  • Product Maturity
    Breadth and Depth of Product Offerings
  • Product Maturity
    Product Branding
  • Product Maturity
    Product Differentiation and Impact on Customer Value
  • Product Maturity
    Product Features and Functionality
WEAKNESSES
  • Product Maturity / Pre Sales Support
    Others (Please specify)
  • Company Maturity / Mergers and Acquisitions Strategy
    Partnerships and Collaborations
  • Company Maturity / Mergers and Acquisitions Strategy
    Joint Ventures
  • Product Maturity / Breadth and Depth of Product Offerings
    licenses
  • Product Maturity / Channel for Delivery of Support Services
    On-Site Support
  • Company Maturity / Geographic Footprint
    Direct Presence - Europe
  • Company Maturity / Geographic Footprint
    Direct Presence - Latin America
  • Product Maturity / Preferred Mode of Delivery
    Full Time Equivalent
  • Product Maturity / Deployment Model
    Hybrid
  • Product Maturity / Preferred Mode of Delivery
    Per User Basis
  • Company Maturity / Geographic Footprint
    Sales Office - Europe
  • Product Maturity / Preferred Mode of Delivery
    Subscription / Licensing
  • Company Maturity / R&D Spend
    15% - 20%
  • Company Maturity / R&D Spend
    5% - 10%
  • Company Maturity / R&D Spend
    Less than 5%
  • Company Maturity / R&D Spend
    More than 20%
  • Product Maturity / Industry Vertical
    Automotive and Transportation
  • Product Maturity / Industry Vertical
    Other Industry Verticals
  • Product Maturity / Applications Served
    Others(Please Specify)
  • Product Maturity / Data Format
    Video

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TOP USECASES
TOP FEATURES
  • Product Features and Functionality
    Applications Served
  • Product Features and Functionality
    Touchpoints
  • Product Features and Functionality
    Data Format
  • Product Features and Functionality
    Product Functionality
  • services
    Sales Support
  • Channel of Delivery
    Directly
  • Industry Vertical
    Travel and Hospitality
  • Deployment Model
    On-Premise
  • Industry Vertical
    Healthcare and Life Sciences
  • Industry Vertical
    Retail and eCommerce

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CLICKFOX Presence in Customer Journey Analytics Software

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