Pricing & Plans

Choose a right plan for your project
eGain Solve for Amazon Connect - Advisor Desktop
$7920.00 USD
  • Omnichannel desktop (5 named user block)
  • Enhanced call handling and case management to complement digital capabilities
  • Digital-first, omnichannel workspace that morphs to the context and task at hand, showing only hyper-relevant information needed to handle it rather than cluttering it with data that are irrelevant to solving the problem at hand
eGain Solve for Amazon Connect - CallTrack
$3960.00 USD
  • Phone-based case management (5 named user block)
  • Predefined workflows to manage incoming inquiries
  • Contains service level agreement (SLA) triggers to automate routing and monitoring
eGain Solve for Amazon Connect - Mail+Social
$3960.00 USD
  • Email response and social customer service (5 named user block)
  • Advanced workflows route social posts to the best queue or agent based on configurable business rules
  • 100% web-based email management software enables remote and easy administration
  • Multichannel and channel-specific analytics
eGain Solve for Amazon Connect - SuperChat
$3960.00 USD
  • Proactive chat - web, messaging, in-app (5 named user block)
  • Support for all popular browsers on the customer’s desktop Support for mobile devices and multiple languages
  • Display of special messages and audio alerts in the case of off-hour requests, new messages, while waiting for agent to join chat, error during chat, etc.
eGain Solve for Amazon Connect - Cobrowse
$3960.00 USD
  • Secure, web content sharing - read/write controls (5 named user block)
  • Ensures privacy and compliance by allowing business rules to be configured to disable read, edit, submit actions on elements of forms
  • Allows comprehensive session logging
eGain Solve for Amazon Connect - SelfService
$1188.00 USD
  • Self-service with personalized, guided help (1K monthly session block)
  • Keyword and intent-based search Natural language search with optional avatar interface
  • All access methods behind a single search box Relevance-ranked presentation of search results
Pricing information for EGAIN CORPORATION is supplied by the provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase EGAIN CORPORATION must be conducted with the vendor.
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