HEALTHCARE & LIFE SCIENCES

Technological advancements have played a vital role in the healthcare sector. The sector is looking for the right tool and technology to engage with patients in a better way. Voice assistants are expected to be widely adopted across the healthcare industry to improve patient management, monitoring, and engagement. Additionally, voice assistant can enhance the patient experience and build patient loyalty, while improving organizational efficiency. Using voice assistant, healthcare stakeholders can easily perform the routine healthcare-related tasks, such as scheduling appointments, filling out or updating forms, and making bill payments.Moreover, voice-enabled virtual health assistant notifies the patients about the medication plan, addresses the concerns, delivers diagnosis reports, educates about diseases, motivates to exercise, and personalizes the user experience. Voice assistant application solutions help healthcare organizations to efficiently manage how data of the patients is collected, treated, processed, and presented for the process of testing and simulation of new treatments, scenarios, and devices. Considering data privacy, healthcare stakeholders have to adhere to the compliance policies and government regulations while deploying the voice health assistant on various platforms.

Voice Assistant Application Startups in Healthcare and Life Sciences

Comparing 20 vendors in Voice Assistant Application Startups across 93 criteria.
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Avaamo’s SmartCall™ AI-powered Conversational IVR can help the users in reducing agent calls, improving call routing and increasing customer satisfaction. Avaamo's Voice Enabled Enterprise seamlessly performs production-quality upgrades to the user's smart assistant platform. It also helps in building smart voice assistant, and deploying on any platform so that reaching customers becomes easy
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A.ware is an innovative AI Platform with deep domain knowledge to build Intelligent chatbots for enterprises. The platform is built on six different engines that use innovative core concepts- Advanced NLP, Context, Actionization, Learning, Conversations, Analytics & Insights. The platform is flexible and versatile enough that works across a range of locations - cloud, on-premise or even a hybrid of the two. It is embedded with various pre-built connectors to different channels. Moreover, the platform allows to build generative model smart bots with deep learning capabilities that minimize the need for human management over time.

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Voicea is a voice association platform supported by an Enterprise Voice Assistant named EVA. EVA is an AI that accepts commands, completes actions and captures highlights in meetings to share them and create actionable recaps. Using EVA on conference lines, on calls, or in-person, Voicea helps to focus on the conversation knowing EVA will capture and share whatever is highlighted. The platform ensures to turn talk into an action. Moreover, it accepts Voice Commands to create reminders, tasks, answer questions and provide meeting recaps.

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Kore.ai’s AI and NLP teams have both depth and breadth of Industry experience in designing and implementing multiple complex Chabot projects across Enterprises. This ensures a successful implementation, irrespective of how complex the use cases are. They assist and guide their enterprise clients on how to incorporate chatbots as part of an overall digital strategy. As part of the development and implementation services, they help users design architecture for conversational applications. Their managed services include ongoing maintenance and enhancements, QA, analytics and dashboard-based reporting for management of the chatbot infrastructure.

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Rasa is an open source machine learning framework for building contextual AI assistants and chatbots. Rasa has two main modules- NLU for understanding user messages and Core for holding conversations and deciding what to do next. Rasa X is a tool that helps to build, improve, and deploy AI Assistants that are powered by the Rasa framework. Rasa X includes a user interface and a REST API.

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Aimylogic offers a clear vision of the whole skill, no chaos in users' phrases management, each stage is easy to fix. It allows the users to enjoy multiplatform workflow and fast skill launch. The users can export their skills directly to Alexa or Google Assistant as well as to messaging apps.
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Haptik's Conversational AI Platform boasts a number of unique features, including : Intent Identification, Bot personality & tone adaptable to context, Domain Classification and Multi-lingual support for ML models etc. It is capable of engaging customers across multiple platforms. It can be integrated with enterprise systems.
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Orbita Voice platform controls solutions that increase operational efficiencies and improve consumer, patient and member experiences to enhance remote patient monitoring, population health, customer service, member wellness, clinical trials and more. The company's award-winning, HIPAA-compliant platform for voice and chatbot applications in healthcare unveiled a trio of enhancements that significantly expand the capabilities of Orbita Voice.

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The Platform can be used to build AI enabled chatbots that enable a conversational interface with systems—both Text and Voice. It can be integrated with Natural Language Processing (NLP) engine enhanced by additional customizations, open source Machine Learning/AI technology, and a Visual Conversation (Dialog) Builder. Moreover, Chyme has built-in algorithms to recognize and score knowledgebase search results and improve user experience. Chyme Platform includes multiple intelligent bots like IT Help Desk Assistant, Sales Assistant, Customer Services Assistant, SAP Assistant, etc. Chyme enables a Conversational Interface (Chatbots) with systems like SAP, Salesforce, Oracle, ServiceNow, and others to Simplify Work.

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Mycroft Mark II is designed with an array of six individual microphones capable of detecting where the user is speaking from. A 10-watt speaker with dual two-inch full-range drivers capable to fill the space with your music, or at least make its voice heard across the room. Mark II is in-built with a 4-inch LCD panel that can be used to display information, graphics, or a friendly face. As it’s an open source it is modifiable, open to scrutiny and audit, and unencumbered by patents and other ugly legal hindrances to a vibrant community-developed platform.

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