Web Real-Time Communication Solutions in Healthcare and Life Sciences Quadrant

Comparing 25 vendors in Web Real-Time Communication Solutions across 176 criteria.

Find the best Web Real-Time Communication Solutions solution for your business, using ratings and reviews from buyers, analysts, vendors and industry experts

EVALUATION CRITERIA

Below criteria are most commonly used for comparing Web Real-Time Communication Solutions tools.
  • Breadth and Depth of Product Offerings
    • Solutions Offered
    • Licenses
    • Services
      • Voice Calling & Conferencing
      • Messaging & File Sharing
      • Video Calling & Conferencing
      • Others
      • Implementation & Integration Services
      • Consulting Services
      • Other Services
  • Product Features and Functionality
    • Industry Vertical
    • Browser Support Services
      • Crome
      • Safari
      • Opera
      • Explorer
      • Other Support
  • Focus on Product Innovation
    • Product Launches
    • R&D Spend
    • Product Enhacements
      • Product Upgradation
      • New Product Launches
  • Support and Services
    • Level of Support Services
    • Support Services
      • Technical Support
      • Customer Support
      • Sales Support
      • Others, please specify
    • Pre Sales Support
      • Software Requirement Specification (SRS)
      • Product Demos
      • Proof of Concept
      • Dedicated Account Manager (DAM)

TOP VENDORS

    • Enterprise
    • Boulogne-Billancourt, France
    • Founded: 1978
    • 50,001 to 75,000
  • #

    Its broad services portfolio offers various features, such as Interactive Voice Response (IVR), voicemail, call automation, call tracking, voice recording, play media, text-to-speech, cloud call centers, SIP trunking, enterprise unified communication, audio & video conferencing, WebRTC-enabled browsers, call centers & support, and click-to-call widgets, among others.

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    • Enterprise
    • Founded: 2013
    • 51 to 100
  • #

    AT&T’s enhanced API also supports communications from WebRTC enabled browsers to landlines and mobile numbers, and is also able to add a Caller ID feature through the use of an end user’s AT&T mobile number. This API is also capable of enabling features such as the ability to move or transfer a call started on a PC or tablet to a mobile device. AT&T also offers full developer support along with full-featured SDK and reference server.

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    • Enterprise
    • Texas, USA
    • Founded: 1983
    • More than $100 BN
    • 1,00,001 to 5,00,000
  • #

    The platform is built to create various business opportunities and has in-built features such as security, scalability, and virtualization. The WebRTC Snap-in provides click to call capabilities, wherein the user can communicate with anyone and also identify the destination easily. The WebRTC Snap-in serves various industries, such as financial services, insurance, healthcare, telco & utilities, retail, and the public sector. The WebRTC solution offered by the company is less technically sophisticated than those of its competitors and more difficult to adapt to operational changes.

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    • Enterprise
    • Santa Clara, California, United States
    • Founded: 2000
    • $1BN to $5BN
    • 5,001 to 10,000
    • SME
    • Gaithersburg, Maryland, US
    • Founded: 1998
    • $101MN to $500MN
    • 1,001 to 5,000
  • #

    WebRTC market, the company offers Cisco Jabber, a unified communications application which can be collaborated with any device. The Cisco Jabber enable real-time location information & instant messaging and business class IP voice & video telephony.

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    • Enterprise
    • California, USA
    • Founded: 1984
    • $10BN to $50BN
    • 50,001 to 75,000
    • Enterprise
    • 501 to 1,000
  • #

    GENBAND's new WebRTC gateway (the evolution of SPiDR) is an advanced communication technology that is much faster and cost effective. The significant advantages offered by the solution include margin growth with communications-enabled applications, browser-based & app-based voice, video, messaging & collaboration capabilities, abstract RESTful APIs streamline application development, and easy to implement infrastructure for circuit switch fall back. GENBAND’s comprehensive solutions suite empowers its customers to enhance their offerings with enriched real-time communications and offers them a more engaging user experience. The company supports on-premise, network, and cloud-based deployment modes.

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    • Enterprise
    • 501 to 1,000
    • SME
    • Campbell, California, US
    • Founded: 2001
    • $101MN to $500MN
    • 501 to 1,000
  • #

    The platform offers reliable, secure, and interoperable WebRTC deployments. The company also offers the Oracle Communications WebRTC Session Controller Client SDK, which consists of APIs & libraries to enable customers to embed WebRTC based audio, video, and data communications directly into their Web or native iOS and Android applications. The company also offers WebRTC consulting services to IT organizations, such as extensive project management, project planning, installation & implementation, and post-installation remote consulting services.

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    • Enterprise
    • California, USA
    • Founded: 1977
    • $10BN to $50BN
    • 1,00,001 to 5,00,000
    • Enterprise
    • 501 to 1,000
  • #

    The company offers HD voice solutions, such as conference phones, VoIP desk phones, and installed audio solutions. The company also provides video conferencing solutions for effective collaboration and communication under various categories, such as mobile/personal, room, immersive telepresence, and collaboration infrastructure. The content solutions offered by the company are categorized as recording streaming & content management and content sharing. The content solutions help customers to develop, share, and access content, irrespective of the location of the team members. Polycom is a leading vendor in the WebRTC market offering various services, including its Polycom collaboration solutions, all over the globe. These services include planning/design services, deployment services, customer support services, optimization services, and managed services. These collaboration services help to reduce risks and provide in-depth technical guidance to accelerate the client’s RoI.

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    • Enterprise
    • San Jose, California, US
    • Founded: 1990
    • $1BN to $5BN
    • 1,001 to 5,000
    • Enterprise
    • 501 to 1,000
  • #

    The Temasys Platform for Embedded Real-Time Communications (ERTC) is a flagship product of the company, which allows customers & developers to easily integrate voice, video, chat, and data transfer into apps, and on devices. The company offers WebRTC Plugin, which provides support for WebRTC in Microsoft Internet Explorer and Apple Safari web browsers.

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    • Enterprise
    • 501 to 1,000
  • #

    TokBox's OpenTok platform is powering a growing number of industrial applications, primarily in healthcare and financial services, among other industries. TokBox also offers solutions called Financial Services Accelerator and Telehealth Accelerator. These solutions, which are primarily targeted at the healthcare and financial services industries, accelerate the development of applications with real-time embedded communications.

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    • Startup
    • San Francisco, California, US
    • Founded: 2007
    • Below $10 MN
    • 51 to 100

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