Software testing is a process through which the functionality, usability, consistency, and quality of applications are tested with the help of multiple testing methodologies and software testing tools. Software testing tools are a collection of verification and validation services that support quality control and quality assurance of applications. Software testing includes capabilities such as functionality testing, usability testing, performance testing, compatibility testing, security testing, compliance testing, and automation testing.

Software testing tools market is estimated to be USD 26.59 Billion in 2017 and is projected to reach USD 50.14 Billion by 2022, at a CAGR of 13.5% from 2017 to 2022. The digital transformation of businesses and high demand for automated application testing services are key factors driving the growth of software testing tools.

Software testing tools market has been segmented on the basis of service type, testing type, delivery model, organization size, vertical, and region. Based on service type, the market has been categorized into managed services and professional services. Based on testing type, the market has been segmented into functionality testing, usability testing, performance testing, compatibility testing, security testing, compliance testing, automation testing, and others (localization testing, mobile application testing, and crowdsourced testing). Based on delivery model, the application testing services market has been segmented into onshore, offshore, nearshore, and onsite. Based on organization size, the market has been segmented into small & medium enterprises and large enterprises. Based on vertical, the market has been segmented into telecom & IT, BFSI, healthcare & life sciences, government & public sector, media & entertainment, manufacturing, retail, energy & utilities, logistics & transportation, and others (education, aerospace & defense, and automotive). Furthermore, based on region, the market has been classified into North America, Europe, Asia Pacific, Latin America, and the Middle East & Africa.

North America is estimated to be the largest market for software testing tools in 2017. This region witnessed a high adoption of application testing services in large enterprises and SMEs, as testing services help improve the functionality, performance, usability, and consistency of applications. Software testing tools market in the Asia Pacific region is projected to grow at the highest CAGR during the forecast period. The increasing adoption of software testing tools in sectors, such as BFSI, telecom & IT, and retail, is anticipated to fuel the growth of the market in the Asia Pacific region.

A few restraining factors that affect the growth of the application testing services market include security concerns associated with the successful running of applications. Over the past few years, there has been a steady rise in the number of cyber-attacks through web applications. Hence, security has become a major concern for the successful running of applications. Key players operating in the market include Wipro (India), Cognizant (US), TCS (India), Accenture (Ireland), Capgemini (France), IBM (US), and Infosys (India). These companies are focused on the adoption of various growth strategies such as partnerships and collaborations, mergers & acquisitions, new service launches, and business expansions to enhance their market share in the market.

COMPETITIVE LEADERSHIP MAPPING TERMINOLOGY

The competitive leadership mapping section provides information regarding key vendors offering application testing services and outlines the findings and analysis as well as rates them accordingly based on vendor performance within each evaluation criteria. The evaluation criteria are based on 2 broad categories, namely, strength of product portfolio and business strategy excellence. Each category encompasses various parameters on the basis of which vendors are evaluated.
Parameters considered under strength of product portfolio include breadth and depth of product offering, product features and functionality, focus on product innovation, product differentiation and impact on customer value, and product quality & reliability. Parameters considered under business strategy excellence include geographic footprint/presence in emerging markets, breadth of applications served, channel strategy and fit, effectiveness of organic growth strategy, and mergers & acquisitions strategy.

VISIONARY LEADERS

Vendors who fall into this category receive high scores for most evaluation criteria. They have a strong and established product and service portfolio and a robust market presence. They provide mature and reputable application testing services and encompass strong business strategies. Wipro (India), Cognizant (US), Accenture (Ireland), TCS (India), Capgemini (France), IBM (US), Infosys (India), and Tech Mahindra (India) are recognized as visionary leaders in the application testing services market.

INNOVATORS

Innovators are vendors who have demonstrated substantial product innovations as compared to their competitors. They have very focused service portfolios. However, they do not have very strong growth strategies for their overall businesses. Deloitte (US), QualiTest (US), DXC Technology (US), NTT DATA (US), and HPE (US) are recognized as innovators in the application testing services market.

DYNAMIC DIFFERENTIATORS

Dynamic differentiators are established vendors with very strong business strategies. However, their service portfolios are not strong as compared to other companies in the market. SQS (Germany), HCL (India), CGI (Canada), Cigniti Technologies (US), Atos (France), Xoriant (US), R Systems International (India), Indium Software (US), Maveric Systems (India), Cygnet Infotech (India), and YASH Technologies (India) are recognized as dynamic differentiators in the application testing services market.

EMERGING COMPANIES

RapidValue Solutions (US) falls under the category of emerging companies in the application testing services market. Emerging companies are primarily focused on expanding their customer base by offering cost-effective testing services.

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Application Testing Services Quadrant

Comparing 25 vendors in Application Testing Services across 106 criteria.

Find the best Application Testing Services solution for your business, using ratings and reviews from buyers, analysts, vendors and industry experts

EVALUATION CRITERIA

Below criteria are most commonly used for comparing Application Testing Services tools.
  • Breadth and Depth of Product Offerings
    • Total Revenue
    • Licensing
    • Services Offered
      • Professional Services
      • Managed Services
      • Other Services
    • Delivery Model
      • Delivery Model - Onshore
      • Delivery Model - Offshore
      • Delivery Model - Hybrid
  • Product Features and Functionality
    • Type of Services
      • Desktop Application Testing
      • Web Application Testing
      • Mobile Application Testing
      • Other type of Services
    • Features Offered
      • Functionality Testing
      • Usability Testing
      • Performance Testing
      • Compatibility Testing
      • Security Testing
      • Compliance Testing
      • Other Features offered
  • Focus on Product Innovation
    • No. of Innovations
    • R&D Spend
    • Product Enhancement Development
      • New Service Launch
      • New Tool Launch
      • New Methodology Launch
  • Product Quality and Reliability
    • Pre-Sales Support
      • Software Requirement Specification (SRS)
      • Product Demos
      • Proof of Concept
      • Dedicated Account Manager (DAM)
    • Level of Support
    • Customer Redressal Mechanism/Program
    • Support Services
      • Technical Support
      • Customer Support
      • Sales Support
      • Other Support Services
    • Medium of Delivery of Support Services
      • On-Site Support
      • Remote Support
  • Product Differentiation and Impact on Customer Value
    • Differentiating Factor
    • Quality Assurance and Quality Control

TOP VENDORS (25)

  • 1

    Wipro is one of the key players in the application testing services market. The company offers a wide range of product and service offerings that include risk-based testing, cloud testing, business assurance testing, ready-to-deploy tools, such as model-based testing and test lifecycle automation, and industry point solutions. Wipro offers test advisory and risk & compliance testing services to ensure business growth with the consistently changing IT landscape.

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    • Enterprise
    • Karnataka, India
    • Founded: 1945
    • $5BN to $10BN
    • 1,00,001 to 5,00,000
  • 2

    Capgemini provides a wide range of application testing services for its potential clients. The company’s prime testing services include managed testing services using Rightshore, Test Process Improvement (TPI), specialized testing services (mobile testing, cloud testing, and test management command center), performance testing, test environment management, test data management, agile testing, and test automation. The company's T-Map® industry standard testing methodology ensures the predictability of application performance. Their risk-based testing approach helps in mitigating technical and business challenges.

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    • Enterprise
    • Paris, France
    • Founded: 1967
    • $10BN to $50BN
    • 1,00,001 to 5,00,000
  • 3

    Accenture, with a profound industry experience, offers testing services for both complex and industry-specific processes. It provides comprehensive application testing services that include assessment and strategy, delivery metrics, automation, performance engineering and testing, testing/quality center of excellence, Testing as a Service (TaaS), and digital testing. Accenture's Touchless Testing Platform offers automated, AI- and analytics-driven software testing which helps in bringing new enterprise software solutions to the market. The company also provides Digital Security Testing Framework which allows testers to manage security threats, compliance gaps and privacy issues across their portfolio of enterprise, commercial and business-critical applications.

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    • Enterprise
    • Dublin, Ireland
    • Founded: 1989
    • $50BN to $100BN
    • 1,00,001 to 5,00,000
  • 4

    Cognizant is a leading provider of Quality Engineering & Assurance (QE&A) services. The company provides application testing services depending on the specified requirements of organizations. Cognizant's cloud-based "test lab-as-a-service” solution radically enhances mobile app testing. It reduces time and infrastructure support costs by automating mobile app testing in the cloud and on-demand scaling to support multiple mobile devices. It reduces the testing cycle by 50% or more. Their tools and solution accelerators for SAP validations like Solution Accelerators (SOLACCS), Solution Generators (SOLGEN), and RAPIDO support customers in introducing efficiencies and save time across the software testing life cycle.

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    • Enterprise
    • New Jersey, USA
    • Founded: 1994
    • $10BN to $50BN
    • 1,00,001 to 5,00,000
  • 5

    Assurance services offered by TCS address both business and quality challenges for global clients. The company's assurance services portfolio covers the entire testing value cycle, which also includes test consulting and advisory, test services implementation, and managed services for test environment and test data management. TCS leverages its domain expertise to consistently redefine quality assurance and testing paradigms to encourage customers stay ahead of the curve. TCS also offers TIARA™ (TCS Integrated Assessment Framework for Assurance) which provides a leading edge QA process maturity assessment and benchmarking methodology.

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    • Enterprise
    • Mumbai, Maharashtra, India
    • Founded: 1968
    • $1BN to $5BN
    • 1,00,001 to 5,00,000
  • 6

    The company has a broad portfolio of security testing services that include Mobility Testing, Next Gen Managed QA Services, Test Automation, ETL Testing, Application Security etc. Their Infosys Mobility Testing services offer high-performing mobile applications to enterprises. Their automated services ensure that the applications built by the users have ample regression coverage, accelerates time-to-market and it also provides superior customer experience across mobile devices. Infosys Enterprise Test Automation Framework collaborates various automation components like Modelers, Engines, Libraries and Adapters to offer end-to-end test automation. The company's Security Testing service provides services across the systems development life cycle (SDLC). The company has also introduced a shift-left approach to make security testing a priority.

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    • Enterprise
    • Karnataka, India
    • Founded: 2018
    • $10BN to $50BN
    • 1,00,001 to 5,00,000
  • 7

    IBM Application and Software testing services have introduced IBM Rational Functional Tester that is an automated functional testing and regression testing tool. IBM's IGNITE Quality and Test services optimizes, automates and makes use of AI to helps users in improving application test speed by up to 40%. The solutions reduces the number of tests by up to 60%, finds defects up to 50% faster. It also reduces the application test costs by up to 30%, while still providing 100% coverage of testing. IGNITE's optimized test design helps clients in identifying the accurate number and type of tests and it uses AI to analyze the apps.

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    • Enterprise
    • New York, USA
    • Founded: 1911
    • $50BN to $100BN
    • 1,00,001 to 5,00,000
  • 8

    Tech Mahindra offers Testing as a Service (TaaS), with customizable and scalable value-driven testing capabilities. The company also offers test consulting and advisory services.

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    • Enterprise
    • Maharashtra, India
    • Founded: 1986
    • $1BN to $5BN
    • 51 to 100
  • 9

    DXC Technology offers a wide range of testing and quality assurance services to its clients. The company primarily provides services for testing software, applications, and infrastructures.

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    • Enterprise
    • Virginia, US
    • Founded: 2017
    • $5BN to $10BN
    • 1,00,001 to 5,00,000
  • 10

    Deloitte has a broad portfolio of testing services that include test strategy & planning, test execution, test support (infrastructure), and test process management. By deploying the company's Testing Centre of Excellence approach, the users can reduce occurence of live issues and avoid customer complaints, improve quality by reducing the number of defects that appear in later stages of testing and enhance the independence of testing. It also reduces the need for long test phases and ensures right resources are being utilised while being active in test environment coordination.

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    • Enterprise
    • 5,001 to 10,000
  • 11

    Qualitest's application testing services cover an entire spectrum of functional tests which help in achieving the highest test coverage possible along the software development lifecycle. Tgeir range of application support services bring about a reduction in non-functional risk. To address the risks involved with regulatory and legal standards, Qualitest assures that solutions are developed to be compliant with the relevant standards, then test to ensure compliance is proven.

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    • SME
    • Cologne, Germany
    • Founded: 1982
    • $101MN to $500MN
    • 1,001 to 5,000
  • 12
    • Enterprise
    • California, USA
    • Founded: 2015
    • $10BN to $50BN
    • 50,001 to 75,000
    • Enterprise
    • Uttar Pradesh, India
    • Founded: 1991
    • $5BN to $10BN
    • 1,00,001 to 5,00,000
  • 14

    QualiTest is one of the largest software testing and quality assurance company. It offers a host of application testing and quality assurance services. To name a few, it offers Test Automation, Mobile Testing, Website Testing, ERP Testing, SAP Testing etc. The company offers a device management system which is usually installed on user's premises and it provides access to devices anywhere around the world. QualiTest’s tool expertise and agnosticism allows them to provide users with the best in class testing tools. QualiTest provides a well defined range of test automation services throughout the entire software development lifecycle. QualiTest's Test Process Improvement (TPI) analyzes the organization's testing maturity. The company also uses TPI to design strategies for advancing the user's in-house testing, to provide them with better QA effectiveness.

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    • SME
    • Fairfield, Connecticut, United States of America
    • Founded: 1997
    • 1,001 to 5,000
    • Enterprise
    • Montreal, Canada
    • Founded: 1976
    • $5BN to $10BN
    • 10,001 to 15,000
    • SME
    • Hyderabad, Telangana, India
    • Founded: 1998
    • $51MN to $100MN
    • 1,001 to 5,000
    • Enterprise
    • 1,00,001 to 5,00,000
    • Enterprise
    • Bezons, France
    • $11MN to $50MN
    • 1,00,001 to 5,00,000
    • SME
    • Chennai, Tamilnadu
    • Founded: 2000
    • 1,001 to 5,000
    • SME
    • Sunnyvale, California, US
    • Founded: 1990
    • $101MN to $500MN
    • 101 to 500
    • SME
    • Clinton, New York, US
    • Founded: 1934
    • $101MN to $500MN
    • 501 to 1,000
    • Enterprise
    • Princeton, New Jersey, US
    • Founded: 2000
    • 501 to 1,000
    • SME
    • Illinois, US
    • Founded: 1996
    • $101MN to $500MN
    • 1,001 to 5,000
    • SME
    • Noida, Uttar Pradesh, India
    • Founded: 1993
    • $51MN to $100MN
    • 1,001 to 5,000
    • Enterprise
    • Pleasanton, California, US
    • Founded: 2009
    • 101 to 500

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Marie Stelle

Engagement Partner - 360Quadrants.com