The telecommunication and ITES industry deals with transportation and manipulation of huge volumes of data. Biometrics-as-a-service offerings enable telecommunication operators with the secure registration of customers through the eKYC process. These services also help in biometric authentication of its customers which helps in identifying the user availing the telecommunication services. Moreover, telecommunication service providers typically store their customers’ personal data, such as name, address, and financial, and this sensitive data is a compelling target for cybercriminals. The online financial transactions have significantly increased and are becoming lucrative targets for fraud. Therefore, these companies are heavily deploying biometrics-as-a-service offerings to protect the sensitive data of their customers. The biometrics-as-a-service protects the critical information from data theft. The stringent government regulations and compliances have forced the companies to deploy preventive solutions and protect the payment data, health information, and other sensitive data of consumers from unauthorized access. The advancement in digital technology based transactions will act as a driver for the growth of the biometricsas- a-service market in the telecommunication and ITES industry.