eCommerce transactions in the retail industry are increasing, as retailers are using various methods, such as discounts and offers to attract customers for online shopping. Criteo, a digital advertising company, published a study on the share of retail eCommerce transactions using multiple devices in 2016. According to the study, the share of eCommerce transactions in some of the major countries are as the following: South Korea (64%), Brazil (56%), Italy (53%), France (52%), Japan (51%), the Netherlands (50%), the UK (49%), Germany (47%), Spain (47%), and the US (40%). This study shows the increased popularity of the online shopping. Retail merchants regularly face a challenge in managing consumer's sensitive data related to payment cards and complying with the regulations. The biometrics-as-a-service offerings cater to this challenge, as they help protect consumers’ critical information from unauthorized access. The retail industry is always on the top in terms of cost-cutting, improving revenue growth, profit margins, and adopting the latest technologies. It is one of the most targeted industries by cyber-attackers, owing to the potential payouts and the huge number of monetary transactions made via VISA, MasterCard, and other payment processing networks. This leads to the adoption of comprehensive biometrics-as-a-service offerings in the industry, as data risk is present at all levels, from the various transactions to the confidentiality of personal information of customers and employees. Retailers are also adopting biometrics as- a-service solutions to manage PCI DSS compliance requirement and eliminate data theft risks.

Biometric as a Service in Retail and eCommerce

Comparing 25 vendors in Biometric as a Service across 56 criteria.
2 Experts are advising 45 Biometric as a Service buyers
Accenture offers biometric authentication services through Accenture Unique Identity Service Platform (UISP).The Accenture UISP offers a scalable and secure identity management framework that is both scalable and high performing.
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Fujitsu provides pay-as-you-go, plug-and-play multi-modal biometric cloud identity and authentication services that offer enterprise-level data security. Fujitsu caters to the security needs of various organizations by providing multiple biometrics security modules, such as voice, facial, and fingerprint.
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IDEMIA solutions are based on technologies such as fingerprint recognition, multimodal recognition combining fingerprints and vein patterns, facial recognition, and iris recognition.
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BioID offers biometrics-as-a-service through the BioID Web Services (BWS). BWS can provide multimodal biometrics authentication to the application developers of any software or service having the internet access.
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Hypr True Passwordless Security provides decentralized biometric authentication solutions for various industrial applications, including retail, banking, insurance, and payments. The company’s biometrics solutions provide instant access to fingerprint, face, voice, palm, and eye recognition across more than 2 billion devices.
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IriTech provides the iris-based biometric recognition technology through software libraries and embedded camera hardware. IriSecureID is used for identity assurance, and they contribute to the security and safety of the customers.
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Fulcrum provides integration for multiple platforms with tailored software solutions. The company also offers cloud-based and hosted biometrics solutions
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Certibio provides user identity validation solutions using face, fingerprint, voice, and iris biometrics. Certibio offers an innovative biometrics-as-a-service model with pay-per-transaction facilities for new registrations as well as for fetching entries from existing registrations.
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