TOP VENDORS
In Bot Services

  1. 24/7 CUSTOMER INC
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    0.0
  2. AMAZON
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  3. ARTIFICIAL SOLUTIONS
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Find the best Bot Services solution for your business, using ratings and reviews from buyers, analysts, vendors and industry experts

EVALUATION CRITERIA

Below criteria are most commonly used for comparing Bot Services tools.
Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
4.15
3.80
3.90
Product Branding
4.25
4.10
4.20
Product Differentiation and Impact on Customer Value
3.75
2.85
3.60
Product Features and Functionality
4.80
3.95
3.40
LEAST IMPORTANT LESS IMPORTANT

TOP VENDORS

  • AWS offers the Amazon Lex platform for developers to design and build bots for their web and mobile apps. Developers can build text and voice-based conversational bots using Amazon Lex. The platform is powered by deep learning and machine learning technologies, such as automatic speech recognition and NLU.

    BUYERS
    VENDORS
    EXPERTS
    2.8
    ANALYSTS
     
    • Enterprise
    • Washington, US
    • Founded: 1994
    • More than $100 BN
    • 5,00,001 & more
  • Aspect offers a strong suite of solutions in the bot ecosystem via its customer self-service platform. Aspect’s solutions are powered by AI, speech recognition, and NLU technologies. Its digital self-service solution offers customer service chatbots, also known as Interactive Text Responses (ITRs), which allows consumers to interact with enterprises instantly.

    BUYERS
    VENDORS
    EXPERTS
    2.8
    ANALYSTS
     
    • Enterprise
    • Chelmsford, Massachusetts, US
    • Founded: 1973
    • $500MN to $1BN
    • 1,001 to 5,000
  • Astute Solutions offers Astute Bot, NLP, and an AI-based intelligent virtual assistant. Astute Bot delivers a sophisticated customer experience on websites, social media, and mobile apps, and understands what consumers are asking for by engaging in a two-way dialog to solve problems and give answers, and determine the best way to help consumers by pulling data from internal and external sources to craft a response.

    BUYERS
    VENDORS
    EXPERTS
    2.1
    ANALYSTS
     
    • Startup
    • Manhattan Beach , CA, US
    • Founded: 2012
    • 1 to 50
  • BUYERS
    VENDORS
    EXPERTS
    2.3
    ANALYSTS
     
    • Startup
    • 51 to 100
  • BUYERS
    VENDORS
    EXPERTS
    2.0
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • Facebook has built a strong presence in the bot services market by acquiring the Wit.ai platform, a startup company, which offers the NLP platform. Developers can build conversational UIs using the Wit.ai platform, which is open and freely available.

    BUYERS
    VENDORS
    EXPERTS
    3.7
    ANALYSTS
     
    • Enterprise
    • Menlo Park, California, US
    • Founded: 2004
    • S10BN to $50BN
    • 25,001 to 30,000
  • Google entered the bot services market by acquiring the API.AI platform, a conversational platform for building bots, applications, and services. The API.AI platform helps developers to build text and voice-based conversational applications. The platform provides NLP modules that understand user intent.

    BUYERS
    VENDORS
    EXPERTS
    3.7
    ANALYSTS
     
    • Enterprise
    • California, US
    • Founded: 1998
    • More than $100 BN
    • 75,001 to 1,00,000
  • IBM offers bot services and solutions based on its IBM Watson platform. Developers can build bots and virtual agents using the IBM Watson platform that can be deployed over a range of channels, such as the web, mobile apps, messaging platforms, and social media.

    BUYERS
    VENDORS
    EXPERTS
    3.7
    ANALYSTS
     
    • Enterprise
    • New York, US
    • Founded: 1911
    • $50BN to $100BN
    • 1,00,001 to 5,00,000
  • BUYERS
    VENDORS
    EXPERTS
    2.3
    ANALYSTS
     
    • Startup
    • Florida, USA
    • 101 to 500
  • Microsoft offers bot frameworks for developers and enterprises to build, connect, develop, and deploy bots on various platforms, such as the web, messengers, email, and social media. The company’s bot frameworks mainly includes two basic bot building components, namely, bot builder and bot framework portal. Bot builder offers SDK for .NET, Node.js, and Representational State Transfer (REST), which makes interaction between users and bot simpler. Enterprises and developers can register, manage, diagnose, connect and control bots on the bot framework portal.

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    BUYERS
    VENDORS
    EXPERTS
    3.9
    ANALYSTS
     
    • Enterprise
    • Washington, US
    • Founded: 1975
    • 1,00,001 to 5,00,000
  • Nuance provides innovative, flexible, and customized virtual assistants or bot platforms for enterprise customers. The company’s Nina is an intelligent virtual assistant platform, through which customers can interact with businesses or enterprises. It allows businesses to engage with their clients in a more efficient way for better customer experience.

    BUYERS
    VENDORS
    EXPERTS
    3.0
    ANALYSTS
     
    • Enterprise
    • Massachusetts, US
    • Founded: 1992
    • $1BN to $5BN
    • 10,001 to 15,000

POTENTIAL BUYERS AND THEIR PROBLEMS

 
#Company Name Classified is tagged in this problem 5:42 PM 5 Apr,19
Project Manager,Company Name Classified
Buyer, Transportation and Logistics, SME Chief Product Manager, Company Name Classified

We are a leading B2C and B2B Transportation company, operating across geographies. The marketing dep ...Read More

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