Call Center Software

Comparing 69 vendors in Call Center Software across 108 criteria.
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Zendesk call-center software comes with an automatic ticket generation feature that catches the attention of many users out there in the market. Integration with third-party applications and open APIs further adds value. It can be used for queue management, inbound and outbound call centers, interactive voice response, and analytics reporting.

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The primary USPs of Dialer360 lies in its understanding of customers and offering services that assist their users in every possible way, starting from security, recording portal, multiple-language availability to advanced features like Webphone and PCI compliance.

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Zoho Desk Call Center Software is one of the help desk solutions provided by Zoho Corporation based on Cloud. The solution assembles the interactions from various communicative grounds like social media, chat, phone calls, emails, etc. and brings all as a one-stop solution. The integration of this software with the in-house system of the client is also possible. 

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Infobip Call Center Software is a great solution for companies looking for a deep customer engagement source with the utmost security and personalized communication through different channels. The chat option had helped the users get in touch with the company from any corner with ease. It is the best option for companies looking for new and innovative ideas for enhancing customer experience.
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Pulsar Call Center Software comes with a night mode feature that is pretty exclusive which allows the user to choose any time for contact and recall automatically. Also, inbuilt CRM helps in automating the flow of calls made and as well track the KPI of your employees. 
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CallHippo Call Center Software comes with exceptionally well and attractive features. The affordable and reasonable pricing has helped various companies to get their job done without spending much. Some other attributes of the software are better customer management, AI-generated statistics, employee progress tracking, etc.

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BBitrix24 Call Center Software is best for those businesses that want to improve communication. It is a mixture of useful features that are desired from any CRM tool. The software consists of HR tools to track employee activities. The most important thing is safety, which is available in the software.

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JustGoCloud Call Center Software provides an unmatched call centre solution with a real-time dashboard that quickly tracks the activities, generates important reports and provides various analytics tools. It allows us to convert the raw data into usable information and provide a superior customer experience that increases the overall rate of satisfaction.
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Talkie Call Center Software is one of the amazing software that has made communication quite comfortable and free for users. Be it a paid installation or even a free demo, all the features are readily available with free calls always with special functionalities and integrations. The platform also looks well for data security and privacy. 

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CloudTalk Call Center Software swears by the clarity it provides for communication. Their clients often praise their advanced features, which also include a virtual call center facility. CloudTalk pricing is also highly competitive. These give CloudTalk an edge over other such software available in the
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The main USP of Agara Call Center Software is its use of an advanced Voice AI system that is intelligent in its existence. It comes with a zen hold on calls as well as several automated IVR solutions unlike any other software in the market. The speech recognition and suggestive guidance features are unique to Agara as well.

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Agile CRM is an affordable solution for companies compared to other competitors in the market. The software provides gamification features for advanced workflow management that motivates, improves efficiency, and provides rewards too. This, in short, helps the users with improved business as well as labor output.

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With more than 1000+ organizations using this communication tool across 60+ countries, Anywhere365 is one of the leading software for multi-channel communications. A contact center inlined with cloud and easily usable across clients and customers is a must for your organization today. With Anywhere365 mechanism, you can easily track an issue from the first call to the last email for satisfying customers in every aspect.

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ACD application increases the satisfaction of user experience, along with enhanced skill-based and time-based call routing, allowing for call whispering and call monitoring. The application has an easy setup and is easy to use as well. Access to saved recordings is simple, and the audio has a high quality. 

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Call Box comes with the latest features and artificial intelligence of software that elevates the growth of the business. The cloud computing technology keeps all the call log details and customer information. The multiple device compatibility helps the user to operate and supervise all the systems from one admin node.
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Call Center Dialer software comes with automated dialing, which saves time and energy while increasing productivity levels and efficiency of the call centers. The software consists of even more facilities including IVM, CTI, ACD, which is a telephony system that helps in routing and rerouting customer calls to the relevant department and others.

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Calldesk call center software comes with the capability to integrate with other useful systems like CRMs and Ticketing systems, which would make this software much useful to the user. Also, the safety assurance of the call route makes this software best suited for the purpose. 

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CallFire Call Center Software is for any customer, irrespective of size. It is easily extensible to boost a tilted start-up team. It readily helps in yielding better results for the enterprise. With efficiency it helps the user to trace the growth and functions of the business. It also provides voice broadcast options, IVR, and text messaging as well.

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77 Buyers Interested
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Centcom Call Center Software comes with the flexibility which enables users to make repeated phone calls with its call logging and call scripting features. The software is a call center blended and supports both inbound and outbound telephonic interchanges. It also provides campaign management options required for telemarketing agencies. Centcom Pricing models are also affordable.

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Cention Call Center Software provides reporting and access to the complete history of customers’ communication. It has built-in chatbots along with seamless data transfer. It has a collaboration feature designed specifically to provide its users with internal as well as external aid. It also provides full statistical coverage with the help of its report module. It features reliable reporting and analytics.

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84 Buyers Interested
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CloudCall Call Center Software is best suited for the industries that hope to enhance the investment in CRM.  CloudCall system boosts the business with increased productivity. CloudCall creates call groups to track down the callers for replying to the queries made. It comes with voicemail options that enable the user to upload a finely composed text.

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Cloud Contact Center Call Center Software has easy omnichannel integration with an entirely new set of features like click to call, SMS, screen sharing, and many more. The software can seamlessly aggregate customer data. The pricing of software is very reasonable. There is a reduction in average handle time. Manual searching is eliminated and allows the agents to access the client’s data history efficiently.
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Cloud PBX Call Center Software comes with a trusted business phone application and combined combination potentials to let the users offer a number of scopes to the customers. The unique feature enables the flexibility of the design i.e., allowing it to be used anywhere. 
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Connex One enables work from home for businesses as they are able to reach customers from anywhere by a unified cloud communication solution accessible by any member. Connex One also provides a single unified secure and reliable system to businesses. With its automated self-service feature, users can get help anytime. 

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Contact Center Solution USP lies in its features. Real-time Chant feature provides the service provider with a convenient way to answer the customer. Helps in building relationships and customer’s confidence. Another advantage is outbound call centers; agents will not only receive the calls but also can make calls regarding the business.
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61 Buyers Interested
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The unique service point that specializes in the Contact center is the preparedness to function in multilingual call centers. Robust call capabilities, Customizable packages, and Multichannel communication are the key factors for the sensation. The interactive voice response and Autodialer services are not to be forgotten.

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64 Buyers Interested
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ConVox Call Center Software offers its clients many features including web-based accessibility. It offers adaptability in all 4 kinds of call centers with options to record calls, integrated CRM, an audio conferencing bridge, and ConVox pricing being among the best.

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A cloud-based contact center software company that provides outbound dialers, ACD, IVR, hosting PBX service, Improve phone, chat, email, web, and social agent effectiveness. Coztel Call Center Software predictive dialer has built features in Avatar, Webphone, CRM, and Internal Chat. Agents need not speak manually, but by clicking the Avatar button message can be easily passed on to the clients. Affordable Coztel pricing to fit every budget also makes them lucrative.

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C Zentrix enables a superior contact centre infrastructure at an affordable rate. It can further be integrated with various CRM and service software. It provides an uninterrupted customer service to end-users and brings superior customer experience.

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81 Buyers Interested
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DaVinci Call Center Software provides CRM integration and interaction augmentation, where users can augment what the agent is doing already. It has apps inbuilt that are integrated into this platform which makes it unique in that sense. 

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