Field Service Management Software

Filter Software
Include Analysis From
Comparing 25 vendors in Cloud Field Service Management across 99 criteria.
  • IFS Cloud Field Service Management offers robust cloud FSM solutions that help technicians improve the productivity, service response time, first-time fix rates, asset uptime, and reduce the travel and overtime costs. IFS Cloud Field Service Management regularly introduces innovative upgradations and offers solutions that cover the complete end-to-end service lifecycle. It also offers professional services such as support, implementation, and training.

    Read More
    • Enterprise
    • 501 to 1,000
  • IBM Cloud Field Service Management’s dynamic business model delivers IT capabilities through 5 business segments: cognitive solutions, global business services, technology services and cloud platforms, systems, and global financing. Watson IoT, the company offers intelligent FSM solutions, based on Maximo, which brings together intelligent solutions on a single, integrated cloud platform.

    Read More
    • Enterprise
    • New York, USA
    • Founded: 1911
    • $50BN to $100BN
    • 1,00,001 to 5,00,000
  • Salesforce focuses on offering innovative services and aligning business activities in a manner that provides customers with high growth opportunities. The services and solutions offered by Salesforce transform the connected customer experience using the cloud, mobile, social, IoT, and AI technologies.

    Read More
    • Enterprise
    • California, USA
    • Founded: 1999
    • $10BN to $50BN
    • 25,001 to 30,000
  • ServcieMax strongly focuses on adopting organic growth strategies to deliver new and updated features in its cloud FSM solutions. The company mainly focuses on offering cloud FSM solutions that help customers reduce costs, improve customer experience, and influence the technological landscape effectively.

    Read More
    • Enterprise
    • Pleasanton, California, US
    • Founded: 1999
    • 101 to 500
  • SAP Hybris Service Cloud offers innovative collaboration tools and knowledge bases to provide an omnichannel experience across the entire customer journey. SAP Cloud Field Service Management portfolio helps customers manage their field service engagements, from work order to service-level agreements and contracts.

    Read More
    • Enterprise
    • Weinheim, Germany
    • Founded: 1972
    • $10BN to $50BN
    • 75,001 to 1,00,000
  • ORACLE Cloud Field Service Management is one of the leading vendors in the cloud FSM market. The company’s solutions are instrumental in mapping enterprises’ requirements for the implementation of business strategies. Oracle delivers SaaS, PaaS, and IaaS offerings through the Oracle Cloud platform, which helps customers access various features and functionalities via a broad spectrum of devices.

    Read More
    • Enterprise
    • California, USA
    • Founded: 1977
    • $10BN to $50BN
    • 1,00,001 to 5,00,000
  • ServiceNow focuses on offering new and innovative cloud FSM solutions with the intent to drive field productivity, enhance customer experience, and motivate field workers. The company is mainly focused on adopting organic growth strategies to remain competitive in the cloud FSM market.

    Read More
    • Enterprise
    • Santa Clara, California, US
    • Founded: 2004
    • $1BN to $5BN
    • 1,001 to 5,000
  • Microsoft’s Dynamics 365 is a globally renowned solution for FSM. The company strongly follows the strategy of keeping its customers updated about the new launches and offerings. MICROSOFT Cloud Field Service Management provides updates on the evolving market trends, such as progressions in field service automation and management.

    Read More
    • Enterprise
    • Washington, USA
    • Founded: 1975
    • More than $100 BN
    • 1,00,001 to 5,00,000
  • Astea focuses on innovating and enhancing its existing portfolio to fulfil customer needs, ensure competitiveness, and increase revenue. In July 2017, Astea launched a mobile workforce solution known as Mobile Edge.

    Read More
    • Enterprise
    • Horsham Township, Pennsylvania, US
    • Founded: 1979
    • $11MN to $50MN
    • 501 to 1,000
  • ServicePower has strong expertise in the business consulting domain. The company strongly focuses on offering customers an improved service experience using its cloud FSM solutions and services. For instance, in May 2017, ServicePower announced the launch of Boost on the Salesforce AppExchange to provide mobile field workers on-demand, optimized, and mapped field schedules.

    Read More
    • Enterprise
    • McLean, Virginia, US
    • Founded: 1996
  • You can now optimize your field service management along with the operations of your repair centre with the aid of an integrated cloud field service management software, Service Pro from MSI DATA LLC. You are now able to take full control of all your field service operations from calls to assets and orders to invoicing with the aid of cloud-based field service management software named Service Pro. You can now reply to repair services with better efficacy, unite contract field maintenance management, control field service labour, and conduct field service inspections from one platform.

    Read More
    • Enterprise
    • 501 to 1,000
  • Built as a SaaS application, CoreSystems is a cloud-based field service management software developed to maximize your business periphery and boost operations. Offering timely and streamlined services to customers is what keeps your business going. Hence, Coresystems field service software helps you in providing streamlined services to customers, collaborate with your staff to enhance productivity and cut back on unnecessary expenses. Intuitive technology, fresh interface and advanced technology helps you to keep track of all your resources, employ them in a planned way and deliver customers unparalleled service.

    Read More
    • Enterprise
    • 501 to 1,000
  • ClickSoftware delivers innovative and robust cloud field service solutions to offer an enhanced customer experience, and drive digitalization and automation for faster service delivery. Clicksoftware announced the launch of CFSE, a cloud-based mobile workforce management platform, to meet the demands of field service enterprises.

    Read More
    • Enterprise
    • Petah Tikva, Israel
    • Founded: 1979
    • $101MN to $500MN
    • 501 to 1,000
  • Fleetmatics Group PLC cloud field service management software handles all your customer service worries. With a user-friendly interface and features such as content sharing, multiple devices connect, analyzation of data, real-time updates and a whole lot more, Fleetmatics field service software is a true friend of your business. Provide your customers with the right service that they deserve.

    Read More
    • Enterprise
    • Dublin, Dublin, Ireland
    • Founded: 2004
    • $101MN to $500MN
    • 1,001 to 5,000
  • Comarch is a must-have software for smooth operations in your business. Comarch FSM is a cloud-based field management software that is important for companies that are dedicated to providing top-notch service. It is an inevitable solution for fixing operation areas such as order books, service orders, scheduling of facilities, assigning technicians, optimization of routes, agreements, and management reports submission. Comarch FSM is one of the best cloud field service management software that assists in managing field services and staff.

    Read More
    • Enterprise
  • Acumatica strongly believes in offering innovative solutions and features to drive cloud adoption and customer satisfaction globally. It mainly focuses on introducing new features in its existing offerings, thereby meeting customer demands and driving company growth.

    Read More
    • Enterprise
    • Bellevue,  Washington, United States of America
    • 101 to 500
  • Praxedo is one of the record-breaking, proven field service management software based on cloud and has been developed by experienced FSM developers. It can meet the requirements of all kinds of small, medium, and large enterprises. It comes with user-friendly, real-time based tools for faster communication between management and staff, dispatchers, service members, and makes them more productive, thereby enhancing customer satisfaction. Regardless of where your technician, inspector, drivers, or any other staff are, Praxedo always keeps them in the loop and connected to you via mobile devices.

    Read More
    • Enterprise
    • Paris, France
    • Founded: 2005
    • 51 to 100
  • Trimble Inc is one of those companies that is dedicated to building cloud-based field service management software for enterprises. Based and functioning on a cloud server, field service management is of the utmost importance in running flawless operations for an organization. Trimble Pulse cloud field service management enables storing all your data, such as scheduling, planning, service requests, invoicing, pricing details, allocation of staff, technician management, and other administration and onsite field workforce management. Provided with an upscale security feature, it helps in superior field service management and protection of data.

    Read More
    • Enterprise
    • California, USA
    • Founded: 1978
    • $1BN to $5BN
    • 5,001 to 10,000
  • Among all the distinct cloud field service management systems out there on the market, PegaSystems Inc is one of the most trusted ones. With an all-round software, PegaSystems has brought in dominance in the market of field service management. Aiding in the management and allocation of all your business activities from one single cloud-based place, this software is a must pick for your business. Collaborate with all your staff, manage all your operations from a mobile app, schedule all your servicing and repair from one dashboard and allocate the right skills to the right job depending on availability.

    Read More
    • Enterprise
    • Cambridge, Massachusetts, US
    • Founded: 1983
    • $500MN to $1BN
    • 1,001 to 5,000
  • For any business, regardless of the niche, providing cutting-edge solutions and high-end services to customers is of absolute importance. FieldConnect understands this better than many other companies in the field service solutions space, and has therefore redefined the service management section with its unparalleled cloud field service management software. With Complete Field Service Solutions From FieldConnect, you can easily reach your staff and customers both from your office, irrespective of their location. Monitoring equipment and personnel, allocating the right technicians, adhering to the compliances, scheduling services, and increasing productivity--you can do it all using Complete Field Service Solutions From FieldConnect.

    Read More
    • Enterprise
    • 501 to 1,000
  • FieldAware Field Service Management Cloud is one of the most lucrative cloud field service management solutions that is sure to do wonders to your organization by smoothening the flow of operations. It analyzes your organization’s historical data, thereby providing you valuable insights and trends to enhance your customer service. This cloud-based software passes you streamlined updates along with reporting data that improve your field service team’s productivity. With the aid of such a revolutionary cloud-based field service management software, never miss out on a customer or any of your business needs.

    Read More
    • Enterprise
    • 501 to 1,000
  • Waymark IT Limited is a cloud-based technology developing company that enhances your organizational efficacy and makes your business run on profits. It is a cloud-based staff management system developer and the experience of developing top-notch service management systems gave birth to its Wayforce system. Wayforce is a cloud-based staff management system that manages your official and remote staff with ease. It is a real-time based cloud app to sync everything in order and run smooth operations. Wayforce is a complete management suite that is currently managing thousands of personnel in the UK.

    Read More
    • Enterprise
    • Clasper Way, Gateshead, UK
    • Founded: 2011
    • 51 to 100
  • Synchroteam brings you the latest technology in cloud field service management with the introduction of its inevitable software. Serving customers in more than 75 countries across the globe, it helps in better control of your mobile workforce seamlessly and is a multi-featured field service management software. You can now schedule your workers, manage their job allocations, report on service requests, utilize GPS-tracking, get access to advance field service CRM for a comprehensive database of customers, and much more with the aid of Synchroteam software. Running on a cloud-based platform, it works on the web and is compatible with all types of devices.

    Read More
    • Enterprise
    • Miami, Florida, US
    • Founded: 2000
    • 51 to 100
  • Kirona Solutions Ltd is a pioneer in cloud field service management software, delivering unparalleled services in the social housing sector, healthcare, governmental sectors, asset allocation, and many other sectors. Cutting-edge software technology enables the company to work closely with its customers in fulfilling their objectives. It helps enhance productivity and is more efficient for conducting operations. Tracking everything and through informed decisions, customer services are wholly optimized. Starting from planning to the allocation of jobs and other operational activities, everything is smoothly managed by the software.

    Read More
    • Enterprise
    • 501 to 1,000
  • Solarvista is a cloud-based field service management software that lets you gain access over your staff and management on site. This web-based field service management and workforce management software is entirely customizable, and you can run it on all kinds of devices. You can store all types of information on clouds such as customers, onsite management, equipment, pricing, agreements, and service requests and much more with the click of a button. It helps in increasing productivity, and everything is synced immediately.

    Read More
    • Enterprise
    • Sheffield, South Yorkshire, United Kingdom
    • Founded: 1990
    • 51 to 100

EVALUATION CRITERIA

Below criteria are most commonly used for comparing Cloud Field Service Management tools.
4.31
3.96
3.86
  • Breadth and Depth of Product Offerings

    • Tailar-made/customized Services

    • Service packages/subscription

    • Solutions Offered

      Scheduling and Dispatch | Service Project Management | Mobile Field Service Management | Reporting and Analytics | Work Order Management | Warranty Management | Inventory Management | Others (Billing and Invoicing and tracking and performance management) | If any other, kindly specify |
    • Services

      Integration and Migration | Training, Education and Support | Consulting |
  • Product Features and Functionality

    • Support Services

      Online | Datasheets, Whitepapers, and Infographics | Classroom | Demos | Pre-recoreded Videos or Audios | 24*7 Technical Support | Other cloud training and support offered |
    • Optimization Service

      Upgrade Service | Configuartion Review | Governance |
    • Implementation Service

      Readiness Services | Integration Services | Data Migration |
    • Consulting Services

      Strategy Design | Business Process Analysis | Roadmap Creation |
  • Focus on Product Innovation

    • New Services Launched

      New innovative Cloud FSM solutions/services launched - 5 - 10 | New innovative Cloud FSM solutions/services launched - >5 | New innovative Cloud FSM solutions/services launched - 15 - 20 | New innovative Cloud FSM solutions/services launched - 10 - 15 | New innovative Cloud FSM solutions/services launched - > 20 |
    • R&D Spend

    • Delivery Models

      Public Cloud Service | Private Cloud Service | Hybrid Cloud Service |
  • Product Differentiation and Impact on Customer Value

    • Product Differentiation

    • Customer Redressal Mechanism/Program

    • Unique Differenciating Factors

      Idle Time Monitoring | Route optimization | Life Cycle Monitoring | Process Management | Other Unique features |
  • Effectiveness of Organic Growth Strategy

    • Organic Growth Strategies

    • Growth in comparison to competitors

    • Unique Organic Growth Strategies

  • Channel Strategy and Fit

    • Distibutors Landscape

    • Business Expansion Strategy

    • Partner Ecosystem

      ODMs | System Integrators | Value Added Resellers (VAR) | Consultants | Constitutes your partner ecosystem - Others please specify |
    • Ecosystem

      Cloud Service Provider | Managed Service Provider | Telecom and Communication Service Provider | Service providers constitutes your ecosystem - Others please specify |
  • Geographic Footprint

    • Direct presence - North America

    • Direct presence - Europe

    • Direct presence - Asia-Pacific

    • Direct presence - Middle East and Africa

    • Direct presence - Latin America

    • Sales Office - North America

    • Sales Office - Europe

    • Sales Office - Asia-Pacific

    • Sales Office - Middle East and Africa

    • Sales Office - Latin America

    • Indirect presence - North America

    • Indirect presence - Europe

    • Indirect presence - Asia-Pacific

    • Indirect presence - Middle East and Africa

    • Indirect presence - Latin America

  • Vision Alignment

    • Alignment of Business Strategy with Vision

    • Vision Alignment

  • Total Funding Amount

  • Revenue

  • Funding Status

TOP REVIEWS

Looking for Cloud Field Service Management? Get help

BE THE FIRST ONE TO REVIEW

Share your experience with potential buyers.