ACUMATICA in Cloud Field Service Management
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Summary
For instance, in May 2017, Acumatica released new features in the Acumatica platform, ERP 6.1. Through ERP 6.1, the company offers the Acumatica Field Service Edition that has been designed especially for field workers who visit their customers’ locations to repair devices. The new edition includes financial management, distribution management, and FSM. It offers major enhancements, such as mobile management, route updates in Google Maps, field workers dispatch, equipment history management, and warranty management. Moreover, Acumatica ERP delivers a unique licensing model with a complete view of business activities supporting mobile devices. This development showcases the company’s commitment toward constantly offering new enhancements in its major offering, Acumatica ERP.
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ACUMATICA Presence in
Cloud Field Service Management
Acumatica focuses on inorganic growth strategies. The company is focused on expanding its geographic presence to provide its offerings for addressing customers’ ever growing requirements. For instance, in May 2016, Acumatica announced the acquisition of M5-Software. The acquisition has enabled M5 to offer 3 robust suites: Acumatica Service Management Suite, Acumatica Equipment Maintenance Suite, and Acumatica Route Management Suite. Additionally, Acumatica offers documentation, training materials, support, and implementation services. This acquisition would benefit Acumatica with lower TCO and faster time to deployment for its customers. Moreover, in 2016, Acumatica witnessed a 93% revenue growth. This highlights the company’s focus on increasing customer acquisition and retention, and growth rate.
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