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Field Service Management

Comparing 49 vendors in Field Service Management.

? Azuga Fleet’s USP in Field Service Management is its focus on complete fleet visibility and driver safety. The cutting-edge SaaS solution puts driver visibility at its core, enabling companies to accurately monitor asset and driver performance while simultaneously improving overall safety. With AI-powered predictive analytics, Azuga Fleet helps companies improve fleet efficiency, minimize disruption, and deploy driver safety measures to cut costs. Its cloud-based architecture allows for scalability, compatibility, and minimal installation requirements. The integrated mobile app also provides additional convenience to users by offering GPS tracking, smart notifications, route optimization, and more.
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Verizon Connect provides an industry leading field service management solution. With its easy-to-use mobile app and powerful cloud-based platform, Verizon Connect ensures that your field technicians are always connected to the office and your customers. The intuitive platform gives you visibility over every stage of your field operations, from dispatch to billing. With its powerful analytics and navigation, you can track every aspect of your field services and quickly take action on inefficiencies. Verizon Connect's comprehensive field service management delivers unparalleled customer experience and business outcomes.
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Skedulo's unique value proposition for field service management is its unique combination of technology automation, intelligence and services. Skedulo's platform delivers increased efficiency and customer satisfaction across industries such as workforce management, condition reports, asset management and job scheduling. Skedulo's platform is customized for each customer, combining powerful technology with superior customer service. This ensures optimized delivery of services, from appointment scheduling and real-time analytics to staff scheduling, tracking and more.


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Field Nation is the leading field service management platform, providing businesses with a comprehensive set of tools to manage and coordinate projects in the field. Its unique USP lies in its comprehensive support for businesses of all sizes, from individual contractors to large teams of multiple service providers. It features field asset management, automated paperless workflow, a mobile app, and customizable reporting to ensure that every project is managed effectively and efficiently.
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ServiceTitan's unique selling point in the field service management space is its automated workflow and business automation features. Its integrated platform simplifies the work of technicians in the field, helps them to maximize their efficiency, and ensures that customer satisfaction levels stay high. With ServiceTitan, businesses can easily manage their entire field operations from start to finish, including scheduling, billing, and customer notifications. Additionally, its AI-powered insights provide valuable customer insights that enable businesses to optimize their operations and customer experience.
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The USP of ProntoForms for Field Service Management is convenience. ProntoForms allows field technicians to create, access, and submit forms quickly and easily via the mobile app, eliminating unnecessary paperwork and making forms easier and faster to fill out and work with. ProntoForms also helps to save time and money by automating workflow processes and streamlining data management, allowing for timely and accurate data collection and submission. ProntoForms also ensures data security and compliant with appropriate regulations.
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The USP of JOBBER for Field Service Management is its ability to provide field teams with an extensive suite of features designed to make scheduling, dispatching, parts ordering, invoicing, and client communication simple and efficient. It offers robust automation capabilities that streamline processes and help to eliminate potential errors. Also, the platform has a built-in customer relationship management (CRM) system and data-driven insights and analytics to improve overall operational performance. Ultimately, JOBBER helps field service teams improve job efficiency and accuracy, increase customer satisfaction, and boost profitability.
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FieldPulse's unique selling point for field service management is its intuitive tools and applications that make managing staff and scheduling jobs easier than ever. FieldPulse offers powerful job scheduling and dispatching features to ensure timely service delivery and accurate invoicing. The software also offers customizable templates and integration with existing systems, helping streamline business processes. With FieldPulse, service businesses increase their overall efficiency, profits, and customer satisfaction.
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The USP of Zuper Pro in Field Service Management is that it is a cloud-based system that enables organizations to streamline and optimize their field operations. It features intuitive scheduling, tracking, and dispatch tools, and a mobile app for field techs, as well as customer self-service options so they can easily schedule services. With Zuper Pro, organizations can eliminate time-consuming manual processes, save money on wasted trips, and ensure that Field Service jobs are completed on time and within budget.
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simPRO's Field Service Management solution is the ideal choice for businesses looking for a streamlined, cost-effective way to manage their field services. With powerful automation and integration features backed by reporting and analytics, users can ensure peak productivity and enhance customer service across their operations. It also provides a range of customisable features, from scheduling and dispatching jobs to tracking and billing, designed to make the process efficient, open, and frictionless.
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JotForm is a powerful web-based Field Service Management platform that provides users with an intuitive way to create custom forms and manage data. It makes it easy to capture customer details, distribute and collect paperwork, review and approve contracts, collect payments, access reporting statistics, and more. With its broad range of features and integrations, JotForm is one of the most comprehensive Field Service Management solutions on the market. The USPs of JotForm in Field Service Management include: 1. Easy to Use - Using JotForms user-friendly drag-and-drop form builder and integrated apps, creating complex forms and managing data is a breeze. 2. Flexible Pricing - With both free and paid plans, JotForm provides value for organizations of all sizes and budgets. 3. Secure Data Management - JotForm is designed with strong data security protocols, keeping your data safe and secure at all times. 4. Integrations - JotForm supports integration with leading CRMs, payment gateways, and other reporting & analysis tools. 5. Powerful Reporting & Analysis - Extract powerful insights from your field service data with JotForm’s powerful reporting & analysis tools.
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System? MOBIWORK is a powerful, cloud-based field service management system that allows organizations to better manage and optimize their service operations. It is the only platform that bundles together features like workforce mobility, automated scheduling, workforce insights, CRM insights, customer self-service portal, and analytics. This enables businesses to drive better customer satisfaction, increase job profitability, optimize the utilization & performance of the workforce, reduce delays, and make more informed decisions.
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The main USP of Kickserv in Field Service Management is that it’s a feature-packed, easy-to-use platform that streamlines every aspect of field service operations. It helps businesses unify customer management, scheduling, dispatching, invoicing, and reporting, ensuring that staff are always informed and empowered to provide clients with the best possible service. Kickserv is highly customizable and can be tailored to any business’s needs, with advanced features like intelligent dispatching, customizable workflow templates, and real-time reporting. It also includes powerful integrations for CRM, accounting, HR, payroll, and more, ensuring data is securely and accurately stored and accessible.
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Pega Platform provides a field service management solution that gives businesses the ability to streamline processes, enhance first-time-fix rates, improve customer experience, and reduce operational costs. The comprehensive platform provides a robust set of features, including predictive scheduling, automated resource management and optimization, customer portals, and innovative mobile workforce solutions, that help ensure service requests are addressed accurately and effectively. This helps to ensure businesses can efficiently and effectively address customer needs, increasing customer satisfaction and loyalty.
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IFS Field Service Management offers unmatched levels of scalability and flexibility, taking into account the varying needs and processes of customers. With an integrated multi-modal system, IFS allows customers to customize any feature of its comprehensive suite, from dispatch to invoicing, resulting in a tailored solution to meet the individual customer’s business processes. IFS's Field Service Management offers complete end-to-end coverage, with a wide range of features designed to improve efficiency and reduce customer downtime, as well as secure collaboration with third-party providers.
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Apptivo CRM is one of the best CRM to manage customer accounts. The app is compatible with all popular apps like Google Drive, PayPal, Slack, Dropbox, Wordpress, Office 365 and many others. Users can also use it with QuickBooks and Microsoft Outlook. It can provide users with a solid sales pipeline as well.

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BRAVO uses smart AI technologies to monitor data and errors that may evolve during fieldwork and warns the users. The software works on various platforms, distributes tasks, plans working schedules and provides detailed reporting. It is easy-to-use.

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The primary USPs of ClickSoftware application lies in its accessibility, automatic contract and dispatch management. It helps to schedule and manage customer data. It also provides customisation features to the user. You can check the reviews to know more about the software application. 

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The unique selling point of Commusoft in Field Service Management is that it provides everything you need to manage a successful field service business – from dynamic job scheduling to automated invoicing and reporting, all in one powerful platform. Commusofts comprehensive field service solution covers every step, including job management, billing, quotes, work order management, customer relationship management (CRM), real-time tracking, live monitoring, and more. All of these features combine to make Commusoft an invaluable asset for service businesses looking to maximize their operational efficiency and profits.
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The USP for Depot is that it is a one-of-a-kind tool, which is adaptable to the needs of the users. Moreover, there are myriad options available when it comes to features. You can perform multiple tasks on it, save time and resources using this tool.

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The primary USP of Dispatch is its efficient field service operations. Dispatch provides tailor-made solutions as per the business requirements and increases productivity. It provides an extensive toolset for field service management and reduces the time and saves money.

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EFFORT+ field service management has been analyzed to produce the productivity of your business by up to 30% which can have amazing impacts. They produce solutions that are easy to understand and thereby implement better actions. It’s biggest USP is that it is a quick go-to-market which is easy to operate.
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FReD field service management is an innovative field reporting software tool that produces better results in the form of better accessibility, efficient deployment of resources in hand, and complete visibility for full control. It uses the latest technologies to increase its USP to serve its customers to the best limit.
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The USP of Genio is that it is made for all kinds of industries, small or big. The software can be used by a number of companies - be it from the field of hospitality, healthcare, retail, or cleaning services. The smooth and easy-to-use interface makes the app stand out and smoothens the entire process.

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The main USP of Handyman is its automated platform for tracking and analyzing the events and activities of the field workers. It helps in building all the essential availability through which the organization can automate its functionalities. The software is fully customized and is present in a protected version which provides security and privacy. 

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Company Size :
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  • SME
  • Startups

Field Service Management GrowthField Service Management (FSM) can be defined as a hosted or a cloud-based system that integrates with Internet services to allow organizations to manage extensive resources by offering services, such as work-order management, customer management, inventory management, service contract management, reports and analytics, and schedule and dispatch, along with integrating these activities with other back-office systems.

The global field service management market size is expected to grow from USD 3 billion in 2020 to USD 5 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 11% during the forecast period. The major factors driving the growth of the field service management market include rising need for mobility with IoT, need of predictive analytics and increasing adoption of cloud-based applications.

Rising need for mobility with IoT is driving the growth in the Fleet Management Market

Field Service Management Growth

This report identifies and benchmarks the best Field Service Management providers such as Oracle (US), Microsoft (US), SAP (Germany), IFS (Sweden) and ServiceMax (US), and evaluates them on the basis of business strategy excellence and strength of product portfolio within the Field Service Management ecosystem, combining inputs from various industry experts, buyers, and vendors, and extensive secondary research including annual reports, company press releases, investor presentations, free and paid company databases. Best Field Service Management providers are rated and positioned on 2x2 matrix, called as ‘Company Evaluation Quadrant’, and identified as Visionary Leaders, Dynamic Differentiators, Innovators, or Emerging companies.

The report includes market specific company profiles of all 39 players and assesses the recent developments that shape the competitive landscape of this highly fragmented market.



This report identifies and benchmarks the best Field Service Management providers such as Oracle (US), Microsoft (US), SAP (Germany), IFS (Sweden) and ServiceMax (US), and evaluates them on the basis of business strategy excellence and strength of product portfolio within the Field Service Management ecosystem, combining inputs from various industry experts, buyers, and vendors, and extensive secondary research including annual reports, company press releases, investor presentations, free and paid company databases. They are rated and positioned on 2x2 matrix, called as ‘Company Evaluation Quadrant’, and identified as Visionary Leaders, Dynamic Differentiators, Innovators, or Emerging companies.


Field Service Management Trends


Field Service Management Competitive Landscape

Field Service Management Business Snapshot

Field Service Management Companies


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