Field Service Management
Buyers Guide
Skedulo's unique value proposition for field service management is its unique combination of technology automation, intelligence and services. Skedulo's platform delivers increased efficiency and customer satisfaction across industries such as workforce management, condition reports, asset management and job scheduling. Skedulo's platform is customized for each customer, combining powerful technology with superior customer service. This ensures optimized delivery of services, from appointment scheduling and real-time analytics to staff scheduling, tracking and more.
Apptivo CRM is one of the best CRM to manage customer accounts. The app is compatible with all popular apps like Google Drive, PayPal, Slack, Dropbox, Wordpress, Office 365 and many others. Users can also use it with QuickBooks and Microsoft Outlook. It can provide users with a solid sales pipeline as well.
BRAVO uses smart AI technologies to monitor data and errors that may evolve during fieldwork and warns the users. The software works on various platforms, distributes tasks, plans working schedules and provides detailed reporting. It is easy-to-use.
The primary USPs of ClickSoftware application lies in its accessibility, automatic contract and dispatch management. It helps to schedule and manage customer data. It also provides customisation features to the user. You can check the reviews to know more about the software application.
The USP for Depot is that it is a one-of-a-kind tool, which is adaptable to the needs of the users. Moreover, there are myriad options available when it comes to features. You can perform multiple tasks on it, save time and resources using this tool.
The primary USP of Dispatch is its efficient field service operations. Dispatch provides tailor-made solutions as per the business requirements and increases productivity. It provides an extensive toolset for field service management and reduces the time and saves money.
The USP of Genio is that it is made for all kinds of industries, small or big. The software can be used by a number of companies - be it from the field of hospitality, healthcare, retail, or cleaning services. The smooth and easy-to-use interface makes the app stand out and smoothens the entire process.
The main USP of Handyman is its automated platform for tracking and analyzing the events and activities of the field workers. It helps in building all the essential availability through which the organization can automate its functionalities. The software is fully customized and is present in a protected version which provides security and privacy.
MIMS’s best USP is its employment of virtual intelligence and machine learning. Automatic features help in better execution of tasks in the sector of field marketing and more. It also takes care of the particular demands of unique customers and their dynamic business models.
- Enterprise
- SME
- Startups
Field Service Management (FSM) can be defined as a hosted or a cloud-based system that integrates with Internet services to allow organizations to manage extensive resources by offering services, such as work-order management, customer management, inventory management, service contract management, reports and analytics, and schedule and dispatch, along with integrating these activities with other back-office systems.
The global field service management market size is expected to grow from USD 3 billion in 2020 to USD 5 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 11% during the forecast period. The major factors driving the growth of the field service management market include rising need for mobility with IoT, need of predictive analytics and increasing adoption of cloud-based applications.
Rising need for mobility with IoT is driving the growth in the Fleet Management Market
This report identifies and benchmarks the best Field Service Management providers such as Oracle (US), Microsoft (US), SAP (Germany), IFS (Sweden) and ServiceMax (US), and evaluates them on the basis of business strategy excellence and strength of product portfolio within the Field Service Management ecosystem, combining inputs from various industry experts, buyers, and vendors, and extensive secondary research including annual reports, company press releases, investor presentations, free and paid company databases. Best Field Service Management providers are rated and positioned on 2x2 matrix, called as ‘Company Evaluation Quadrant’, and identified as Visionary Leaders, Dynamic Differentiators, Innovators, or Emerging companies.
The report includes market specific company profiles of all 39 players and assesses the recent developments that shape the competitive landscape of this highly fragmented market.
This report identifies and benchmarks the best Field Service Management providers such as Oracle (US), Microsoft (US), SAP (Germany), IFS (Sweden) and ServiceMax (US), and evaluates them on the basis of business strategy excellence and strength of product portfolio within the Field Service Management ecosystem, combining inputs from various industry experts, buyers, and vendors, and extensive secondary research including annual reports, company press releases, investor presentations, free and paid company databases. They are rated and positioned on 2x2 matrix, called as ‘Company Evaluation Quadrant’, and identified as Visionary Leaders, Dynamic Differentiators, Innovators, or Emerging companies.
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