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Product Maturity
Company Maturity
Product Features and Functionality
Breadth and Depth of Product Offerings
LEAST IMPORTANT LESS IMPORTANT
PARTICIPATING QUADRANTS
APTEAN CORPORATION has chosen it’s strengths in these 3 territories
All-Middle East and Africa 13 Participants
All-Asia-Pacific 20 Participants
All-Europe 20 Participants
SECTORS
REGIONS
North America , Asia-Pacific , Europe , Middle East and Africa
Company Maturity / Vision Alignment R&D Spend
Product Maturity / Delivery Delivery - Direct
Product Maturity / Deployment Mode Hosted / On-Cloud
Product Maturity / Deployment Mode On-Premise
Product Maturity / Services Offered Consulting Services
Product Maturity / Services Offered Education & Training
Product Maturity / Services Offered Integration & Deployment
Product Maturity / Services Offered Support & Maintenance
Product Maturity / Preferred support services delivery On-Site Support
Product Maturity / Preferred support services delivery Remote Support
Product Maturity / Preffered Delivery Subscription / Licensing
Product Maturity / Delivery Delivery - Through Partners / Third-Party Vendors
Product Maturity / Software Offered E-mail Management
Product Maturity / Software Offered Intelligent Virtual Assistants
Product Maturity / Software Offered Interactive Voice Response & Interactive Text Response
Product Maturity / Software Offered Social Media and Community Self-Service
Product Maturity / Software Offered Web Self-Service
Product Maturity / Software Offered Other Software Offered
Company Maturity / Partner Ecosystem Consultants
Company Maturity / Geographic Footprint Direct Presence - Asia-Pacific
Company Maturity / Breadth of Applications Served Tailor Made Software
Company Maturity / Mergers and Acquisitions Strategy Partnerships and Collaborations
Company Maturity / Vision Alignment Patents
Product Maturity / Support Services Customer Feedback
Product Maturity / Support Services Level of Support Services
Product Maturity / Services Offered Managed Services
Product Maturity / Services Offered Other Services
Product Maturity / Preffered Delivery Full Time Equivalent
Product Maturity / Preffered Delivery Per User / Device Basis
Product Maturity / Software Offered Customer Self-Service Security
Product Maturity / Software Offered Mobile Self-Service
Product Maturity / Software Offered Semantic Search
Company Maturity / Geographic Footprint Direct Presence - Latin America
Company Maturity / Geographic Footprint Sales Office - Latin America
Company Maturity / Partner Ecosystem Others- Partner ecosystem
Product Maturity / Features Offered APIs for developing Self-Service Apps
Product Maturity / Features Offered Automated Ticketing
Product Maturity / Features Offered Co-browsing
Product Maturity / Features Offered Helpdesk Automation
Product Maturity / Features Offered Mobile Apps
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Product Features and Functionality Features Offered
Software Offered Other Software Offered
Features Offered Social Forums
Software Offered Interactive Voice Response & Interactive Tex..
Features Offered Knowledgebases
Delivery Delivery - Direct
Software Offered Social Media and Community Self-Service
Features Offered Community Platforms
Preferred support services delivery Remote Support
Services Offered Education & Training
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