Customer Self-Service Software in IT and Telecom

TOP VENDORS
In Customer Self-Service Software

  1. 24/7 CUSTOMER INC
    Reviews
    0.0
  2. APTEAN CORPORATION
    Reviews
    0.0
  3. ASPECT SOFTWARE INC
    Reviews
    0.0

Customer Self-Service Software in IT and Telecom Quadrant

Comparing 20 vendors in Customer Self-Service Software across 171 criteria.

Find the best Customer Self-Service Software solution for your business, using ratings and reviews from buyers, analysts, vendors and industry experts

EVALUATION CRITERIA

Below criteria are most commonly used for comparing Customer Self-Service Software tools.
Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Support Services
4.05
2.35
2.15
Product Features and Functionality
4.65
3.10
4.05
Delivery
4.30
4.30
4.30
Breadth and Depth of Product Offerings
4.25
3.65
3.60
LEAST IMPORTANT LESS IMPORTANT

TOP VENDORS

  • BUYERS
    VENDORS
    EXPERTS
    2.1
    ANALYSTS
     
    • Enterprise
    • San Jose, California, US
    • Founded: 2000
    • 51 to 100
  • BUYERS
    VENDORS
    EXPERTS
    2.6
    ANALYSTS
     
    • Enterprise
    • Alpharetta, Georgia, US
    • Founded: 2012
    • $500MN to $1BN
    • 1,001 to 5,000
  • BUYERS
    VENDORS
    EXPERTS
    2.7
    ANALYSTS
     
    • Enterprise
    • Chelmsford, Massachusetts, US
    • Founded: 1973
    • $500MN to $1BN
    • 1,001 to 5,000
  • BUYERS
    VENDORS
    EXPERTS
    1.7
    ANALYSTS
     
    • Startup
    • Manhattan Beach , CA, US
    • Founded: 2012
    • 1 to 50
  • BUYERS
    VENDORS
    EXPERTS
    3.1
    ANALYSTS
     
    • Enterprise
    • Santa Clara, California, United States
    • Founded: 2000
    • $1BN to $5BN
    • 5,001 to 10,000
  • BUYERS
    VENDORS
    EXPERTS
    2.6
    ANALYSTS
     
    • Enterprise
    • Houston, Texas, US
    • Founded: 1980
    • $1BN to $5BN
    • 5,001 to 10,000
  • BUYERS
    VENDORS
    EXPERTS
    2.3
    ANALYSTS
     
    • Enterprise
    • London, UK
    • Founded: 2003
    • 51 to 100
  • BUYERS
    VENDORS
    EXPERTS
    3.4
    ANALYSTS
     
    • SME
    • Mountain View, California, US
    • Founded: 1997
    • $51MN to $100MN
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.7
    ANALYSTS
     
    • Enterprise
    • California, US
    • Founded: 2010
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.6
    ANALYSTS
     
    • SME
    • California, US
    • Founded: 2005
    • Below $10 MN
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.4
    ANALYSTS
     
    • SME
    • Campbell, California, US
    • Founded: 2001
    • $101MN to $500MN
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.9
    ANALYSTS
     
    • Enterprise
    • Washington, US
    • Founded: 1975
    • 1,00,001 to 5,00,000
  • BUYERS
    VENDORS
    EXPERTS
    3.5
    ANALYSTS
     
    • Enterprise
    • Massachusetts, US
    • Founded: 1992
    • $1BN to $5BN
    • 10,001 to 15,000
  • BUYERS
    VENDORS
    EXPERTS
    3.7
    ANALYSTS
     
    • Enterprise
    • California, US
    • Founded: 1977
    • S10BN to $50BN
    • 1,00,001 to 5,00,000
  • BUYERS
    VENDORS
    EXPERTS
    2.9
    ANALYSTS
     
    • Enterprise
    • Cambridge, Massachusetts, US
    • Founded: 1983
    • $500MN to $1BN
    • 1,001 to 5,000
  • BUYERS
    VENDORS
    EXPERTS
    2.4
    ANALYSTS
     
    • SME
    • Austin, Texas, US
    • Founded: 2001
    • $51MN to $100MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    3.0
    ANALYSTS
     
    • Enterprise
    • California, US
    • Founded: 1999
    • $5BN to $10BN
    • 30,001 to 35,000
  • BUYERS
    VENDORS
    EXPERTS
    3.2
    ANALYSTS
     
    • Enterprise
    • Walldorf, Germany
    • Founded: 1972
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    3.3
    ANALYSTS
     
    • Enterprise
    • New York, US
    • Founded: 1994
    • $1BN to $5BN
    • 5,001 to 10,000
  • BUYERS
    VENDORS
    EXPERTS
    2.6
    ANALYSTS
     
    • SME
    • San Francisco, California, US
    • Founded: 2007
    • $101MN to $500MN
    • 1,001 to 5,000

POTENTIAL BUYERS AND THEIR PROBLEMS

 

Questions & Answers

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