Disaster recovery as a service is the replication of data on virtual servers to ensure business continuity in the event of man-made or natural disasters. It is mainly facilitated by system integrators and Managed Service Providers (MSPs). DRaaS is based on three important aspects: disaster planning/management, business continuity, and backup.

COMPETITIVE LEADERSHIP MAPPING TERMINOLOGY

This section provides information about the major players that offer DRaaS, and outlines the findings and analysis on how well each vendor performs within the specified criteria. We have placed vendors into 4 categories based on their performance in each criterion: “Visionary Leaders,” “Innovators,” “Emerging Companies,” and “Dynamic Differentiators.”

VISIONARY LEADERS

Vendors who fall into this category generally receive high scores for most of the evaluation criteria. They have a robust and established product portfolio and very strong market presence. Moreover, these vendors also have strong business strategies. IBM, Microsoft, Sungard AS, AWS, Acronis, HPE, and VMware are the visionary leaders in the DRaaS market.

INNOVATORS

Innovators are vendors who have demonstrated substantial product innovations as compared to their competitors. They have a focused product portfolio. However, they do not have very strong growth strategies for their overall business. Some of the key innovators in this market are iland, Infrascale, Axcient, Bluelock, Recovery Point, Carbonite, Arcserve, Zerto and TierPoint.

DYNAMIC DIFFERENTIATORS

The dynamic differentiators category includes established vendors with very strong business strategies.However, they are low in product portfolio. They generally focus on a specific type of technology related to the product Cisco, NTT Communications, Cable & Wireless Communications, and Iron Mountain are the dynamic differentiators in this market.

EMERGING COMPANIES

Emerging companies’ category comprises vendors with niche product offerings, who are starting to gain their position in the market. They do not have very strong business strategies as compared to other established vendors. They might be new entrants in the market and require some more time before getting significant traction. The emerging companies in the DRaaS market are Geminare, Databarracks, Evolve IP, Datto, and Peak 10

On the basis of service type, the DRaaS market is segmented into real-time replication, backup and recovery, data protection, and professional services. Real-time replication can be defined as the duplication of a database from one computer or server to another, enabling end-users to avoid data ambiguity. Backup and recovery enables enterprises to back up and restore their business-critical data for avoiding data loss in the event of man-made or natural disasters. Data protection safeguards an enterprise’s data, keeping in mind the regulatory compliances needed for specific businesses and verticals. Professional services provide enterprises with the technical expertise required for storing and managing applications and data, overcoming complex problems, and managing operational challenges. Organizations are deploying DR services to overcome the loopholes in traditional DR systems. Moreover, low maintenance requirements and cost-effectiveness of DR services are the other benefits driving the growth of the DRaaS market.

BACKUP AND RECOVERY

Backup is the process of copying data in a cloud computing environment and enables the retrieval of the duplicate set in case of data loss during downtime or failures, such as power outage, human errors, and natural catastrophes. Recovery refers to the restoration of the deleted or damaged files from the storage media in the event of a disaster. The data recovery process typically refers to the state of recovering a specific data that becomes inaccessible because of logical or physical damages to the targeted storage device. The need for backup is increasing among businesses due to the significant rise in the amount of data being generated. Backup offers various benefits to enterprises, such as increased agility, data retention, lower costs, faster deployments, and improved data protection. Backup provides cost-effective, automated, reliable, secure, and scalable solutions that ensure business continuity in the event of a disaster. Enterprises with low budgets can outsource their data and applications to DRaaS vendors who provide specialized backup and recovery services and help them reduce their Capital Expenditure (CAPEX) and Operational Expenditure (OPEX).

REAL-TIME REPLICATION

Real-time replication is the process of continuous duplication of data from the client’s server to a remote server. This enables business continuity in the event of a catastrophe and provides various benefits, such as faster RTO and RPO, granularity, scalability, and ease of management. Enterprises need faster RTO and lower RPO, as they ensure business continuity. The duplicated data is accessible globally which helps enterprises in avoiding downtime in the event of a disaster. There are four basic approaches to replicating data, namely host-based, hypervisor-based, array-based, and network-based replication. Real-time replication typically occurs between a primary storage location and a secondary offsite location for DR purposes.

DATA PROTECTION

Data protection is of paramount importance for enterprises, as data loss can adversely affect their reputation. Enterprises need to ensure strict security and compliance, as both can directly impact their efficiency and productivity. Data protection is essentially considered for both static (stored in a server) and dynamic data (virtualization). Data loss can occur due to data theft, unauthorized access, or data tampering, resulting in complexities and hampering the work of businesses. Organizations need to protect their data by complying with the standards set by the government bodies. In order to prevent data frauds and ensure data authenticity, enterprises need to undertake regular auditing and masking of data.

PROFESSIONAL SERVICES

The DRaaS market is focusing on improving the operational activities and credibility of enterprise-critical data. This can be achieved across the value chain of enterprise activities through proper management and support. Professional services included in this study are training, education, and consulting, and support and maintenance. Training services are aimed at providing various training programs to fill knowledge gaps. Consulting services help enterprises make the right and informed decisions in order to achieve the desired outcomes. Support and maintenance services address technical queries and deliver cost-effective support, thus enabling improved business performance. Additionally, support and maintenance services are offered by vendors to manage the operational challenges within enterprises. These services also include technical support, repair and exchange services, field maintenance, and proactive services. With the increasing adoption of DRaaS, the need for professional services is also expected to increase among enterprises, as they help in reducing costs, increasing overall revenue, and improving performance.

Disaster Recovery as a Service Quadrant

Comparing 27 vendors in Disaster Recovery as a Service across 140 criteria.

Find the best Disaster Recovery as a Service solution for your business, using ratings and reviews from buyers, analysts, vendors and industry experts

EVALUATION CRITERIA

Below criteria are most commonly used for comparing Disaster Recovery as a Service tools.
  • Breadth and Depth of Product Offerings
    • Services offered
    • Subscription offered
    • Pricing
    • Managed Services
    • Support services
      • Business Consulting Services
      • Support & Maintenance
      • Network Assessment
      • Education & Training
      • Compliance & Risk Management
    • Pre-integrated Disaster Recovery services
      • Replication
      • Backup and Recovery
      • Enterprise Data Archiving
      • Data Isolation and Security
  • Product Features and Functionality
    • Replication functionality
      • Transactional Replication
      • Merge Replication
      • Snapshot Replication
    • Replication features
      • Real-time Basis
      • Backup Basis
      • Multiple Recovery Points
      • Self-Service Portal
    • Enterprise data archiving
      • Enterprise Content Assessment
      • Archival Planning and Data Migration
      • Compliance Management
      • Retrieval Analytics
      • Verification and Validation
      • Directory Management
    • Data isolation and security
      • Unified Console Management
      • Data Integrity Management
      • Version Control
      • Incident Management and Reporting
      • Data Redundancy and Parity Check
      • Multi Factor Authentication
      • Integration with SAML, ActiveX Directory and RDSH
      • User Profile and Policy Management
      • Application License Management
      • Mobile SSO
      • Application Session Management and Containerization
      • Integration with RADIUS Server and Provisioning Framework
    • Backup and recovery
      • Data Migration
      • Interactive Dashboards
      • DR Testing
      • Automated Recovery
      • Monitoring and Alerting
  • Focus on Product Innovation
    • Research and Development
    • Innovation
  • Product Branding
    • Marketing
    • Pre Sales Support
      • Social Media
      • Conferences
      • Whitepaper/Blog
      • Proof of Concept
      • Case Study

TOP VENDORS (27)

  • 1

    IBM offers an extensive portfolio for Disaster recovery as a service, including cloud resiliency orchestration, data availability-as-a service (DaaS), cloud data virtualization, and virtualized server recovery to deliver end-to-end integrated services using private, public, and/or hybrid cloud. IBM Resiliency DRaaS offers real-time data availability for operational restores, DR and business resumption for physical, virtual systems, and applications with near-zero RPOs and RTOs.

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    • Enterprise
    • New York, USA
    • Founded: 1911
    • $50BN to $100BN
    • 1,00,001 to 5,00,000
  • 2

    Microsoft provides the Operations Management Suite (OMS), which includes Azure Backup, Azure Site Recovery (ASR), automation and control, and protection and recovery service offerings for businesses. The suite provides backup, DR features and functionalities, such as integrated services, change tracking, monitoring and alerting, Azure services, minimal complexity of deployment, and security and audit services.

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    • Enterprise
    • Washington, USA
    • Founded: 1975
    • More than $100 BN
    • 1,00,001 to 5,00,000
  • 3

    The company provides DR services integrated with its other products and solutions, such as Amazon Simple Storage Service (Amazon S3), Amazon Glacier, Amazon Elastic Block Store (Amazon EBS), AWS Import/Export, AWS Storage Gateway, and Amazon Elastic Compute Cloud (Amazon EC2). Amazon S3 is accessible from any location and is integrated with various commercial and open-source backup services to store backup data.

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    • Enterprise
    • Washington, USA
    • Founded: 1994
    • More than $100 BN
    • 5,00,001 & more
  • 4

    Sungard AS offers cloud-based recovery services, such as vaulting, server replication, data replication, and backup and vaulting. The company also offers customer-centric IT consulting services, including IT Disaster recovery as a service consulting, information security management, and business continuity consulting. It also offers complete and secure assurance business continuity software, including features and functionalities, such as automated business continuity processes in a single tool, real-time alerts for insights into potential threats, and real-time intuitive dashboard view into key performance indicators, thus enabling businesses to identify, manage, and address ongoing challenges.

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    • SME
    • Wayne, Pennsylvania, US
    • Founded: 1978
    • $51MN to $100MN
    • 1,001 to 5,000
    • Enterprise
    • California, USA
    • Founded: 2015
    • $10BN to $50BN
    • 10,001 to 15,000
    • Enterprise
    • California, USA
    • Founded: 1998
    • $5BN to $10BN
    • 20,001 to 25,000
  • 7

    Acronis offers an extensive portfolio of data protection services, which are instrumental in mapping an enterprise's requirements for business continuity. The company's nScaled DRaaS is an integrated solution for DR, backup, and data storage; it enables mid-sized enterprises to automate and simplify the administration of backup and DR. The company offers a variety of pre-integrated services in its DR services portfolio, such as Backup Cloud, Backup, Backup Advanced, and Data Protection Solutions.

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    • Enterprise
    • Schaffhausen, Switzerland
    • Founded: 2003
    • $101MN to $500MN
    • 1,001 to 5,000
  • 8

    The iland cloud backup using Veeam provides features, such as end-to-end encryption, easy scheduling, and pre-built SLA infrastructure. iland cloud backup using Veeam offers support services, such as offsite and secondary site backup configuration, robust OS, consulting services, technical support, infrastructure availability, and VMware and Hyper-V support. It offers three simple pricing models, namely reservation, pay-as-you-go, and reservation-plus-burst

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    • Startup
    • Houston, Texas, US
    • Founded: 1995
    • $11MN to $50MN
    • 501 to 1,000
    • Startup
    • Massachusetts, US
    • Founded: 2009
    • 101 to 500
  • 10

    NTT Communications offers cloud recovery service, which focuses on cloud-based server replication. It also offers DR Target as a service platform, built on the VCC technology that benefits customers with SLAbacked RTOs and RPOs. The key features of cloud recovery service are failover and failback in minutes, flexible scheduling for maintenance windows, scale with individual organizations and timelines, secure online portal, real-time activity reporting, and system health check reporting.

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    • Enterprise
    • Tokyo, Japan
    • Founded: 1999
    • $10BN to $50BN
    • 20,001 to 25,000
  • 11

    Cable & Wireless Communications DRaaS is a comprehensive solution that protects business data and applications by replicating and backing up the entire environment. It provides four solutions for different platforms, namely DRaaS X86, DRaaS Oracle, DRaaS Power p, and DRaaS Power i. DRaaS X86 is a complete replication solution typically focused on Microsoft environments. It is instrumental in replicating data in real-time at a block level, providing an immediate failover and failback capacity for most critical production servers.

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    • Enterprise
    • Newbury, Berkshire, UK
    • Founded: 2010
    • 5,001 to 10,000
  • 12

    Bluelock offers an extensive portfolio of DR services, bundled in Bluelock's Recovery Suite, including IaaS (active/active), DRaaS Run (active/passive), DRaaS Run (active/passive with scale out), DRaaS Run (always-on recovery), DRaaS Ready (real-time replication), and DRaaS Restore (backup-based replication). Bluelock's Recovery Suite is an integrated solution for DR, replication, and data storage for SMEs.

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    • Enterprise
    • Indianapolis, Indiana, United States of America
    • Founded: 2006
    • 101 to 500
    • Enterprise
    • California, USA
    • Founded: 1984
    • $10BN to $50BN
    • 50,001 to 75,000
  • 14

    At the core of its DRaaS program is the company’s ability to provide customers with flexible access to more than just one DR technology, while simultaneously providing access to a hybrid delivery model (across public, private, and hybrid clouds). TierPoint offers a robust suite of security services to maintain the availability, integrity, and confidentiality of business-critical data. These services include features such as intrusion detection, log management, monitoring, MFA, Distributed Denial of Service (DDoS) mitigation, VPN services, and data encryption.

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    • Enterprise
    • St. Louis, Missouri, United States
    • Founded: 2010
    • 501 to 1,000
    • Enterprise
    • Boston, Massachusetts, US
    • Founded: 1951
    • $1BN to $5BN
    • 10,001 to 15,000
  • 16

    Infrascale DRaaS lets admins boot VMs from the local appliance or the cloud in minutes. It also offers complete cloud freedom, which means that the customers’ data can be replicated to their own data centers (private clouds), the Infrascale Cloud (16 global data centers), or popular third-party clouds (Amazon Web Services, Google Cloud, or Microsoft Azure). The company also offers cloud spillover technology that enables organizations to decide how much data to keep locally and how much can reside in the cloud.

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    • Enterprise
    • Segundo, California, US
    • Founded: 2006
    • 51 to 100
    • SME
    • Boston, Massachusetts, United States of America
    • Founded: 2005
    • $101MN to $500MN
    • 501 to 1,000
    • SME
    • 8855 Columbine Rd # 1150, Eden Prairie, MN, USA
    • Founded: 2014
    • $101MN to $500MN
    • 1 to 50
    • Enterprise
    • 501 to 1,000
    • SME
    • Norwalk, Connecticut, US
    • Founded: 2007
    • 1,001 to 5,000
    • Enterprise
    • Charlotte, North Carolina, United States of America
    • Founded: 1999
    • $11MN to $50MN
    • 501 to 1,000
    • Enterprise
    • London,UK
    • Founded: 2003
    • 1 to 50
  • 23

    The company offers an integrated service portfolio to customers with contract flexibility and personal service. Moreover, it offers flexible and scalable services to ensure business continuity of customers and faster recovery, meeting their specific service requirements. Recovery Point offers hot site, cold site, work area recovery services, managed hosting and colocation, business continuity consulting services, DR, and cloud backup and recovery.

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    • Startup
    • Gaithersburg, Maryland, US
    • Founded: 1999
    • $11MN to $50MN
    • 51 to 100
    • SME
    • 101 to 500
  • 25

    Geminare provides an extensive portfolio of DRaaS services, including cloud recovery integrated with Google Cloud Platform, cloud archive integrated with Google Cloud Platform, virtual server rapid recovery, and cloud archive on VMware vCloud Air, all managed through the RMP. Geminare RMP is a comprehensive set of technologies, including more than 18 management capabilities for partners and customers. RMP is Geminare’s patented platform for the delivery of DRaaS offerings.

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    • Enterprise
    • Toronto, ON, Canada
    • Founded: 2004
    • 1 to 50
  • 26

    Beyond DRaaS, the company has a full suite of services to complement it along with additional managed service offerings. With its broad portfolio of IT solutions, OneNeck is well-positioned to fully assist clients, from plan to design, migration and deployment of services, end-to-end. OneNeck understands each client is different, and that there’s not a one-size-fits-all approach to DR planning. 

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    • SME
    • Arizona, US
    • Founded: 1993
    • $51MN to $100MN
    • 501 to 1,000
    • Enterprise
    • California, USA
    • Founded: 1977
    • $10BN to $50BN
    • 1,00,001 to 5,00,000

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