Enterprise Content Management Software in BFSI

ECM solutions help to leverage existing businesses and legacy systems to address the challenges of the BFSI marketplace. The BFSI sector is rapidly adopting content management solutions because of the secured and confidential nature of the data. Using ECM solutions, BFSI companies can build centralized back offices to reduce employee workload as well as improve the overall customer experience. As huge sums of money and critical business data are at stake, well-informed decisions must be taken by the BFSI vertical. Thus, decisions relating to the BFSI vertical can have serious effects and can change the course of the economy of a country or countries. ECM solutions help the BFSI vertical to gather and manage all the financial data. These solutions also provide enhanced data security and access controls in the event of cyber-attacks, bank robberies, and natural disasters, such as hurricanes and earthquake. The deployment of ECM solutions in the BFSI sector can ensure better accountability, risk management, operational management, end-to-end content governance, management among different functional departments, and communication.
Solutions such as IBM’s InnovationJam solution and Newgen’s solutions for banking and financial services companies provide comprehensive tools to capture, manage, and analyze content for financial services. ECM solutions pertaining to the BFSI sector offer benefits such as expansion of customer service offerings, self-service capabilities to increase the client interaction value chain, and enhanced customer service levels. The 2007 financial crisis has put the limelight on banks that have been under fire for providing risky loans. These risky loans along with weak regulations and poor documentation were the perpetrators of the financial crisis. Automating the physical transfer of documents with an integrated system can enhance the productivity of various financial departments. The financial markets are continuously changing, so the content exchange between brokers and customers must be transparent and secured.

TOP VENDORS
In Enterprise Content Management Software

  1. OPENTEXT
    0 Reviews
    4.1
  2. IBM CORPORATION
    0 Reviews
    3.9
  3. HYLAND SOFTWARE INC
    0 Reviews
    3.6

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Enterprise Content Management Software in BFSI Quadrant

Comparing [object Object] vendors in Enterprise Content Management Software across 143 criteria.

KEY BUYING CRITERIA

Below criteria are most commonly used for comparing Enterprise Content Management Software tools.
Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
4.80
4.45
3.15
Product Features and Functionality
3.35
3.35
3.10
Delivery
4.55
4.55
4.90
Scalability
4.05
4.00
3.45
Support and Services
3.85
4.40
3.90
LEAST IMPORTANT LESS IMPORTANT

TOP VENDORS

  • BUYERS
    VENDORS
    EXPERTS
    4.1
    ANALYSTS
     
    • Enterprise
    • Waterloo, Ontario, Canada
    • Founded: 1991
    • $1BN to $5BN
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    3.9
    ANALYSTS
     
    • Enterprise
    • New York, US
    • Founded: 1911
    • $50BN to $100BN
    • 1,00,001 to 5,00,000
  • BUYERS
    VENDORS
    EXPERTS
    3.6
    ANALYSTS
     
    • Enterprise
    • Westlake, Ohio, US
    • Founded: 1991
    • $500MN to $1BN
    • 1,001 to 5,000
  • BUYERS
    VENDORS
    EXPERTS
    3.6
    ANALYSTS
     
    • Enterprise
    • Washington, US
    • Founded: 1975
    • 1,00,001 to 5,00,000
  • BUYERS
    VENDORS
    EXPERTS
    2.9
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.8
    ANALYSTS
     
    • Enterprise
    • California, US
    • Founded: 1977
    • S10BN to $50BN
    • 1,00,001 to 5,00,000
  • BUYERS
    VENDORS
    EXPERTS
    2.8
    ANALYSTS
     
    • Enterprise
    • Texas, US
    • Founded: 1986
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.5
    ANALYSTS
     
    • Enterprise
    • Norwalk, Connecticut, US
    • Founded: 1906
    • S10BN to $50BN
    • 35,001 to 40,000
  • BUYERS
    VENDORS
    EXPERTS
    2.4
    ANALYSTS
     
    • SME
    • Caldwell, New Jersey, US
    • Founded: 2005
    • $51MN to $100MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    2.4
    ANALYSTS
     
    • SME
    • New Delhi, India
    • Founded: 1992
    • $51MN to $100MN
    • 1,001 to 5,000
  • BUYERS
    VENDORS
    EXPERTS
    2.1
    ANALYSTS
     
    • Enterprise
    • PARIS, France
    • Founded: 1990
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    2.1
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.1
    ANALYSTS
     
    • Enterprise
    • Blue Bell, Pennsylvania, US
    • Founded: 1986
    • $1BN to $5BN
    • 20,001 to 25,000
  • BUYERS
    VENDORS
    EXPERTS
    2.0
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.9
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.7
    ANALYSTS
     
    • Startup
    • Linz, Oberosterreich, Austria
    • Founded: 1988
    • $11MN to $50MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    1.7
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.7
    ANALYSTS
     
    • Startup
    • Addison, Texas, US
    • Founded: 1981
    • $11MN to $50MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    1.7
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.6
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.6
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.5
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.5
    ANALYSTS
     
    • Startup
    • Berlin, Germany
    • Founded: 1984
    • Below $10 MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    1.3
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.3
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000

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