Healthcare facilities are complex organizations, consisting of doctors, patients, staffs, administrators, and public, and the content they generate is usually private and highly confidential. Content management solutions can be instrumental in exchanging digital medical information between different medicating units or institutions at a faster rate, which can considerably reduce the emergency response downtime. Data management can also ensure that medical facilities are complying with the healthcare norms set by the respective agencies. It is necessary to manage the content generated in the healthcare sector to reduce the delays due to the retrieval of paper-based records. The healthcare industry requires efficient content management techniques for different activities such as patient management, hospital resources management, doctor–patient relationship management, medical supplies management, and maintenance of master data for patients’ health records. Moreover, there is an increasing need in the healthcare sector to improve and manage the interoperability within the various subsystems. Deployment of a fully integrated ECM suite can provide transparency in operations and induct control and visibility mechanisms. ECM systems help health information management departments to reduce document management load by storing online patient data and documents and ensuring secure transaction and processes from one user to another. Alfresco, Streamline Health, EMC, HP Autonomy, Hyland Software, IBM, and Microsoft are some of the healthcare and life sciences ECM solution providers of today.

Enterprise Content Management Software in Healthcare and Life Sciences Quadrant

Comparing 25 vendors in Enterprise Content Management Software across 224 criteria.

Find the best Enterprise Content Management Software solution for your business, using ratings and reviews from buyers, analysts, vendors and industry experts

EVALUATION CRITERIA

Below criteria are most commonly used for comparing Enterprise Content Management Software tools.
  • Breadth and Depth of Product Offerings
    • Product Offerings
    • Licences
    • Type of ECM offered
      • Content Workflow/BPM
      • Document Management
      • Imaging and Capturing
      • Web Content Management
      • Records Management
      • Digital Asset Management
      • Mobile Content Management
      • Case Management
      • Others
    • Predictive Maintenance Services
      • Training
      • Deployment and Integration
      • Consulting
      • Support Services
      • Maintenance
      • Managed Services
      • Cloud Services
    • Number of Customers Catered
      • Large Enterprises
      • Small Businesses
      • Medium level Business
  • Product Features and Functionality
    • Number of Platforms
      • Cloud
      • Mobile
      • Laptop
      • Pad
    • Integration
      • Sensor integration
      • Software Tool Integration
      • Solution Integration
  • Delivery
    • Solutions Offered
      • Yes
    • End Users
      • Telecom and IT
      • Healthcare
      • Manufacturing
      • BFSI
      • Energy and Utility
      • Transportation and Logistics
      • Govt and Defense
      • Media and Entertainment
      • Retail
    • Deployment Model
      • On-Premise
      • Hosted / On-Cloud
    • Delivery Models
      • Directly
      • Through Partners / Third-Party Vendors
    • Delivery Mode for Client Location
      • Full Time Equivalent
      • Subscription / Licensing
      • Per User / Device Basis
  • Scalability
    • End Users/Workstations
    • Number of Organisations Catered
  • Support and Services
    • Level of Support
    • Support and Services
      • Technical Support
      • Sales support
      • Customer Support
      • Other Support Services
    • Pre Sales Support
      • Software Requirement Specification (SRS)
      • Product Demos
      • Proof of Concept
      • Dedicated Account Manager (DAM)
    • Channel for Delivery of Support Services
      • On-Site Support
      • Remote Support

TOP VENDORS

  • #

    Alfresco Software offers products with capabilities, such as document management, enterprise collaboration, information governance, mobile content and process services, process management, and document scanning and capture. Alfresco provides open, flexible, and highly scalable ECM capabilities. It provides support for leading productivity applications, including Microsoft Office, Google Docs, Outlook, and Salesforce.com. The Alfresco Platform has an open source core and fully embraces open standards. It is also customizable for specific industry needs where the solutions are delivered by cloud or on-premises depending on the enterprise requirement.

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    • SME
    • California, USA
    • 101 to 500
    • Enterprise
    • 501 to 1,000
    • Enterprise
    • 501 to 1,000
    • Enterprise
    • 501 to 1,000
    • Enterprise
    • 501 to 1,000
  • #

    Everteam offers records management, application archiving, case management, capture and classification, document management, content analytics, content-based services, and compliance management. It offers Everteam ECM solutions, available on both SharePoint and J2EE environments, developed around three key drivers: improving process productivity, achieving compliance requirements, and bringing content closer to business. Everteam’s ECM platform can manage all types of content, including structured, unstructured, electronic, and paper.

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    • Enterprise
    • Paris
    • 101 to 500
    • Startup
    • Linz, Oberosterreich, Austria
    • Founded: 1988
    • $11MN to $50MN
    • 101 to 500
  • #

    Hyland is one of the top vendors in the ECM software market. The company’s product portfolio comprises scanning and document capture, electronic document management, automating processes, document generation and distribution, records management, case management, and BPM. Its solutions have enabled enterprises to transform their operations simplifying processes and connect systems.

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    • Enterprise
    • Ohio, USA
    • Founded: 1991
    • $500MN to $1BN
    • 1,001 to 5,000
  • #

    In the ECM market space, IBM offers various products, such as advanced case management, information lifecycle governance, and content collaboration on the cloud, document capture imaging, and ECM platforms to its commercial clientele. The company provides its products and solutions to companies in various industry verticals, such as automotive, aerospace and defense, government, banking, healthcare, finance, IT and telecom, Banking, Financial Services, and Insurance (BFSI), consumer products, and retail in over 175 countries.

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    • Enterprise
    • 1 to 50
    • Enterprise
    • 501 to 1,000
    • Enterprise
    • 501 to 1,000
    • Enterprise
    • 501 to 1,000
    • Enterprise
    • Washington, USA
    • Founded: 1975
    • More than $100 BN
    • 1,00,001 to 5,00,000
    • SME
    • 1,001 to 5,000
    • Enterprise
    • 501 to 1,000
  • #

    OpenText offers a wide range of solutions to medium-sized and large enterprises for content management. In content management market space, the company offers OpenText Content Management, OpenText Records Management, OpenText Archiving, OpenText Capture, OpenText Email Management Solutions, OpenText Content-Centric Applications, OpenText File Archiving, OpenText Legacy De-Commissioning, OpenText Learning management/accreditation, and OpenText Core. These solutions comprise advance feature to maintain the entire lifecycle of content across various industries. The company deploys this solution on cloud or on-premises, which simplifies management of all types of content and offers varied associated services including cloud service, professional service and customer service

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    • Enterprise
    • Ontario, Canada
    • Founded: 1991
    • $1BN to $5BN
    • 501 to 1,000
    • Enterprise
    • California, USA
    • Founded: 1977
    • $10BN to $50BN
    • 1,00,001 to 5,00,000
    • Enterprise
    • 501 to 1,000
    • Enterprise
    • 501 to 1,000
    • Startup
    • Berlin, Germany
    • Founded: 1984
    • Below $10 MN
    • 101 to 500
    • Enterprise
    • 501 to 1,000
    • Enterprise
    • 501 to 1,000
    • Startup
    • Addison, Texas, US
    • Founded: 1981
    • $11MN to $50MN
    • 101 to 500
    • Enterprise
    • 20,001 to 25,000
    • Enterprise
    • Connecticut, USA
    • Founded: 1906
    • $10BN to $50BN
    • 35,001 to 40,000

TOP REVIEWS

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