Enterprise Content Management Software in IT and Telecom

The telecom and IT sector, which is a critical sector for almost all business segments today, must be managed as efficiently as possible. Therefore, it requires content management at a mega scale due to the voluminous content generated on a daily basis. The IT sector can deploy content management solutions for activities such as managing records, documents, projects, digital data, and operational schedules and connecting developers and customers. Embedding third-party integrations is essential in streamlining the audit process and detecting fraud and malpractices. Content management solutions can be useful in resolving complex integrations and interoperability issues. ECM solutions can also be useful in managing and developing channel support, developing a centralized repository for digital assets, enforcing the digital asset rights management policy, and securely managing website content. ECM solutions can also be used to reduce the cost of printed statements and confirmations, minimize operational costs, increase operational efficiency, minimize customer service costs and resolution problem time, and create new profit and revenue sources. ECM solutions for telecom and IT help address key business imperatives for growth by obtaining a complete view of the customers with advanced case management and content analytics tools.

TOP VENDORS
In Enterprise Content Management Software

  1. OPENTEXT
    0 Reviews
    4.1
  2. IBM CORPORATION
    0 Reviews
    3.9
  3. HYLAND SOFTWARE INC
    0 Reviews
    3.6

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Enterprise Content Management Software in IT and Telecom Quadrant

Comparing [object Object] vendors in Enterprise Content Management Software across 143 criteria.

KEY BUYING CRITERIA

Below criteria are most commonly used for comparing Enterprise Content Management Software tools.
Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
4.80
4.45
3.15
Product Features and Functionality
3.35
3.35
3.10
Delivery
4.55
4.55
4.90
Scalability
4.05
4.00
3.45
Support and Services
3.85
4.40
3.90
LEAST IMPORTANT LESS IMPORTANT

TOP VENDORS

  • BUYERS
    VENDORS
    EXPERTS
    4.1
    ANALYSTS
     
    • Enterprise
    • Waterloo, Ontario, Canada
    • Founded: 1991
    • $1BN to $5BN
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    3.9
    ANALYSTS
     
    • Enterprise
    • New York, US
    • Founded: 1911
    • $50BN to $100BN
    • 1,00,001 to 5,00,000
  • BUYERS
    VENDORS
    EXPERTS
    3.6
    ANALYSTS
     
    • Enterprise
    • Westlake, Ohio, US
    • Founded: 1991
    • $500MN to $1BN
    • 1,001 to 5,000
  • BUYERS
    VENDORS
    EXPERTS
    3.6
    ANALYSTS
     
    • Enterprise
    • Washington, US
    • Founded: 1975
    • 1,00,001 to 5,00,000
  • BUYERS
    VENDORS
    EXPERTS
    2.9
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.8
    ANALYSTS
     
    • Enterprise
    • California, US
    • Founded: 1977
    • S10BN to $50BN
    • 1,00,001 to 5,00,000
  • BUYERS
    VENDORS
    EXPERTS
    2.8
    ANALYSTS
     
    • Enterprise
    • Texas, US
    • Founded: 1986
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.5
    ANALYSTS
     
    • Enterprise
    • Norwalk, Connecticut, US
    • Founded: 1906
    • S10BN to $50BN
    • 35,001 to 40,000
  • BUYERS
    VENDORS
    EXPERTS
    2.4
    ANALYSTS
     
    • SME
    • Caldwell, New Jersey, US
    • Founded: 2005
    • $51MN to $100MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    2.1
    ANALYSTS
     
    • Enterprise
    • PARIS, France
    • Founded: 1990
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    2.1
    ANALYSTS
     
    • Enterprise
    • Blue Bell, Pennsylvania, US
    • Founded: 1986
    • $1BN to $5BN
    • 20,001 to 25,000
  • BUYERS
    VENDORS
    EXPERTS
    2.0
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.9
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.7
    ANALYSTS
     
    • Startup
    • Linz, Oberosterreich, Austria
    • Founded: 1988
    • $11MN to $50MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    1.7
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.7
    ANALYSTS
     
    • Startup
    • Addison, Texas, US
    • Founded: 1981
    • $11MN to $50MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    1.7
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.6
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.6
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.5
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.5
    ANALYSTS
     
    • Startup
    • Berlin, Germany
    • Founded: 1984
    • Below $10 MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    1.3
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    1.3
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000

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