HCM solutions and services streamline the entire Human Resource (HR) process to optimize the management of different functions, such as sourcing and recruiting, payroll and compensation, applicant tracking, workforce scheduling, and time and attendance management. As organizations are focusing on minimizing costs associated with HR function, HCM solutions and services are gaining demand. HCM solutions and services enable organizations to realize various benefits such as increased workforce productivity and employee engagement, and reduced cost of HR functions.
The MicroQuadrant provides information about the major vendors of HCM and outlines the findings and analysis on how well each market vendor performs within our criteria. The vendor evaluations are based on two broad categories: product offering and business strategy. Each category carries various criteria, based on which the vendors will be evaluated. The evaluation criteria considered under product offerings include the breadth of offering, delivery (on the basis of industries that the vendors cater to, deployment models, and subscriptions), and support (on the basis of pre and post-sale support services). The evaluation criteria considered under business strategy include reach (on the basis of geographic presence), industry coverage (on the basis of the end-users that the vendors cater to), and inorganic growth (on the basis of partnerships, collaborations, and acquisitions).
Automatic Data Processing, LLC., Cornerstone OnDemand, Inc., Infor, Kronos, Oracle Corporation, SAP SE, Ultimate Software, and WorkDay lead in the HCM market and are recognized as Visionary Leaders. They have a strong portfolio of products, offering HCM solutions and associated services. These vendors have been marking their presence in the HCM arena by offering highly customized and easily deployable software for the commercial clients, coupled with their robust business strategy to achieve continued growth in the Human Capital Management market.
APS Payroll, Ascentis, Ceridian HCM, Paycom Software, Inc., and PeopleStreme are recognized as Innovator in the HCM market. They have an innovative portfolio of HCM solutions and a strong potential to build strong business strategies for their business growth to be at par with the Vanguards. These vendors have been consistently providing their customers with innovative HCM offerings for their customized demands. Innovators have been forefront in deploying their solutions for niche and custom requests by client requiring processing of high-performance workloads.
IBM Corporation, the Sage Group PLC, and SumTotal Systems LLC (Skillsoft) are recognized as Dynamic in the HCM market. They have an innovative portfolio of solutions and services and also have an extensive network of channel partners and resellers to increase the deployment of their services across a multitude of vertical markets. Over the years, the dynamic vendors have been consistently generating positive revenue growth in the HCM arena, and their market position is boosted by the organic and inorganic ventures undertaken by them during the period.
CoreHR, EmployWise, Gusto, Namely, PeopleStrategy, QuickBase, WorkTango, Zenefits, and Zoho are recognized as the emerging players in the HCM market. The emerging players specialize in offering highly niche and tailor-made solutions and services to their clients. The majority of the emerging vendors have been undertaking multiple acquisitions and boosting their sales capabilities across regions to offer their integrated services to a wide range of clients.
TOP VENDORS In Human Capital Management Software
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Human Capital Management Software Quadrant
|Breadth and Depth of Product Offerings|
|Product Features and Functionality|
|Focus on Product Innovation|
|Product Differentiation and Impact on Customer Value|
|Support and Services|
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SAP SE offers various HCM products, such as core human resources and payroll, learning and development, performance and compensation, recruiting and onboarding, time and attendance management, workforce planning and analytics, and others. This product helps companies to integrate with human resource management and other functions that enhance the business efficiency and infrastructure management. SAP SE is also one of the major players in HCM and offers payroll, benefits, and learning management to the HR software market with competitive features.BUYERVENDOREXPERTS3.9MNM ANALYSTS
The company provides HCM as a solution, which includes CloudSuite HCM, workforce management, global HR, learning management, talent management, HR service delivery, and talent science. Infor has implemented cloud deployment to all of its tools allowing vendors to easily extend the solution to new sites around the globe.BUYERVENDOREXPERTS3.8MNM ANALYSTS
Oracle offers a diversified portfolio of solutions under its HCM portfolio. Under its HCM solutions, the company offers global HR, talent management, workforce rewards, workforce management, work-life relations, and others. It has also developed global HCM solutions, enabling enterprises to have a single policy across various departments of an enterprise. With features such as predictive analytics, collaboration tools, and interactive organizational charts, Oracle has helped HCM over the globe to transform its business operations from a conventional paper-based approach to the adoption of new technologies.BUYERVENDOREXPERTS3.8MNM ANALYSTS
The company provides solutions via implementing suites for recruiting, learning, performance management, and human resource. Cornerstone solutions are dynamic and highly scalable and already support 43 languages out of the box. Cornerstone also deploys their solutions as a pure SaaS, which allows its clients to stay updated with the latest version of implemented software. SaaS not only helps the customers to stay updated but also allows them to access their data anytime, anywhere, and on any device.BUYERVENDOREXPERTS3.8MNM ANALYSTS
Workday has a prominent place in the HCM space and has its offerings in human resource management, workforce planning, talent management, learning management, compensation management, benefits management, and payroll management software. The enterprise software tools offer powerful analytics and visualization capabilities, but only trained employees are able to get the full benefit of the software’s capabilities.BUYERVENDOREXPERTS3.8MNM ANALYSTS
Kronos has emphasized understanding and analyzing the market needs pertaining to HCM in order to develop its products. The company has developed a strong product portfolio to cater to HCM, workforce management, and labor laws and issues. Kronos offers services that empower organizations to improve human resource management, analytics, and to meet relevant compliances.BUYERVENDOREXPERTS3.6MNM ANALYSTS
Ultimate Software provides a wide range of human resource management solutions with enhanced features. Solution features include payroll administration, tax management, HR, time, attendance, payroll, benefits administration, open enrollment, and life events. The company also focuses on other strategic tools which include the latest tools such as workforce analytics and business intelligence.BUYERVENDOREXPERTS3.5MNM ANALYSTS
IBM provides unified talent management and ERP, and automation of HR services. IBM talent management has a global presence with highly skilled professionals who ensure the benefits by providing access to localized services in various countries and languages. IBM HR services support cloud SaaS applications. IBM talent management includes IBM HR outsourcing, HR services for cloud applications, IBM Kenexa employment branding, IBM recruitment process outsourcing, and IBM learning solutions.BUYERVENDOREXPERTS3.1MNM ANALYSTS
The company offers products, such as Dayforce HCM, Dayforce Global Solutions, Small Business Payroll, and HR. Ceridian also offers a wide range of services, including business intelligence (for use with Ceridian HR and payroll), payment solutions, payroll tax filing, print and image services, and wage garnishment distribution services.BUYERVENDOREXPERTS3.1MNM ANALYSTS
SumTotal's offerings are mainly categorized into elixHR, Learn, Talent, and Work and cater its solutions to all sizes of organization. SumTotal’s elixHR enables the organizations to access the required data and resources, whenever required to fill or resolve the skill gaps and improve the individual’s performance. SumTotal Work offers workforce management, payroll, benefits, and expense management to maximize productivity, reduce risk by eliminating errors and redundant work, and ensure compliance to increase the profit.BUYERVENDOREXPERTS2.9MNM ANALYSTS
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EmployWise provides diversified solutions in training and development, compensation and benefits, performance assessment and a new role, and separation space to its clients. Along with these HR software offerings, it also provides solutions for the recruitment stage, onboarding and induction, leaves and attendance, timesheets, and travel and expenses.BUYERVENDOREXPERTS2.4MNM ANALYSTS
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Paycom offers a complete suite of HR solutions confined in a single database by eliminating redundancy and integrating several solutions, such as payroll, talent acquisition, time and labor management, talent management, and HR management. Paycom also offers HR and payroll calendar, which reminds employees about the holidays and compliance deadlines, and it is downloadable in Outlook, iCal, and Gmail Calendar. This single solution helps businesses to integrate and streamline their employee lifecycle management from recruitment to retirement process.BUYERVENDOREXPERTS2.2MNM ANALYSTS
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PeopleStrategy offers PeopleStrategy eHCM, which is a complete solution for HCM. This solution includes core HR, talent acquisition, workforce management, benefits, performance management, and payroll. The company also integrates all of these tools and provides a single solution to clients. The solution provided by the organization is dynamic and supports scalability and flexibility to adapt according to the customers’ needs. PeopleStrategy eHCM is delivered as SaaS, which provides faster bug fixes and updates to all of the clients in real-time.BUYERVENDOREXPERTS1.9MNM ANALYSTS
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