Managed Services in Media and Entertainment
The media & entertainment vertical is undergoing a digital transformation to adapt to the changing market demands. Ensuring robust network and IT infrastructure in the media & entertainment vertical is a vital aspect needed to support the core business. Monitoring network security in the media & entertainment vertical is another major factor that might affect operations of enterprises, as they operate largely in the media & entertainment vertical to deal with valuable digital content that is vulnerable to cyber-attacks. Thus, efficiently and effectively managing and securing the large network and IT infrastructure is a key challenge for enterprises operating in this vertical. This has encouraged enterprises to adopt managed services to increase their network uptime, resolve IT issues, and enhance network security.
COMPETITIVE LEADERSHIP MAPPING TERMINOLOGY
15 companies offering Managed Services in Media and Entertainment were analyzed, shortlisted and categorized on a quadrant under Visionary Leaders, Innovators, Dynamic Differentiators, and Emerging Companies.
IBM, Cisco, Accenture, Atos and Tata Consultancy Services have been identified as visionary leaders as they have established product portfolios and a robust market presence and business strategy.
Dimension Data and Netmagic (An NTT Communications Company) have been identified as innovators as these vendors have a very focused product portfolio. However, they do not have very strong growth strategies for their overall business.
OneNeck IT Solutions, Calance, and Melbourne IT have been identified as emerging companies. They do not have very strong business strategies as compared to other established vendors. They might be new entrants and require some more time before gaining significant traction in the market. AT&T and DXC Technology have been recognized as dynamic differentiators.
The competitive leadership mapping (Quadrant) showcased below provides information for 15 major players offering Managed Services. Vendor evaluations are based on two broad categories: product offering and business strategy. Each category carries various criteria, based on which vendors have been evaluated. The evaluation criteria considered under product offerings include breadth of offering, features/functionality, delivery, product quality and reliability, and product differentiation. The evaluation criteria considered under business strategy include geographic footprint (on the basis of geographic presence), channel strategy and fit, vision alignment, and effectiveness of growth (on the basis of innovations, partnerships, collaborations, and acquisitions).
Visionary Leaders generally receive high scores for most evaluation criteria. They have a strong portfolio of managed services. IBM, Cisco, Accenture, Atos and Tata Consultancy Services are the leading players in the managed services market, and are recognized as leaders. These vendors are making their presence felt by offering services that are required by most organizations. They have a robust business strategy to achieve continued growth in the market.
Innovators demonstrate substantial product innovation as compared to their competitors. They have a wide portfolio of managed services and the potential to build strong business strategies for their business growth to be at par with the leaders. Dimension Data and Netmagic (An NTT Communications Company) are recognized as innovators. These vendors have been providing managed services as per their customer demands. Innovators have been at the forefront in deploying their services based on the clients’ custom software requirements for the niche market.
Dynamic Differentiators have a strong business strategy with an extensive channel network and reach. Over the years, the dynamic vendors have been consistently generating positive revenue growth in the managed services market with their service offerings. Moreover, their market position is enhanced by organic and inorganic strategies undertaken by them over the period. AT&T and DXC Technology are recognized as dynamic differentiators.
OneNeck IT Solutions, Calance, and Melbourne IT are recognized as emerging players in the managed services market. The emerging players are specialized in offering highly niche and tailor-made solutions and services to their clients. These companies enable enterprises to not only build and manage content-driven processes but also support new ways of working to drive business results.
Managed Service are also deployed in BFSI, Consumer goods and Retail, Manufacturing, Healthcare and Life Sciences, Education, Telecom and IT, Energy and Utilities and Government and Public.
Managed Services in Media and Entertainment Quadrant
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- Product Features and Functionality
- Product Features
- Technical Support
- Asset management
- Security and encryption features
- Data Backup
- Reporting and Analytics
- Deployment Model
- Delivery Models
- Through Partners / Third-Party Vendors
- Support & Maintenance
- Online Technical Alerts
- Designated Support Consultant
- Level of Support
- Product Differentiation and Impact on Customer Value
- Product Quality
- Number of Operation Centers
- Number of Projects Completed
- Number of Customers Catered
- Small and Medium Enterprise Businesses
- Large Enterprises
- Services Offered
- Managed Security Services
- Managed Network Services
- Managed Data Center Services
- Managed Information Services
- Managed IT Infrastructure
- Managed Collaboration and Communication Services
- Managed Mobility Services
- End Users
- Telecom and IT
- Government and Public
- Consumer Goods and Retail
- Healthcare and Life Sciences
- Energy and Utilities
- Media and Entertainment