MARKET DEFINITION : MASS NOTIFICATION SYSTEM

Mass Notification System solution provides real-time information and instructions about emergency situations in an area, building, or other spaces to people, first responders, and law enforcement agencies. The information is conveyed using intelligent voice communication, along with texts, graphics, visible signals, or other concrete communication methods. The purpose of mass notification is to protect life and property by indicating the occurrence of an emergency situation and instructing masses of the necessary responses and actions to be undertaken.

MNS instructs and advises people on the likely actions they should take through concise, accurate, timely, and well-directed messages in an emergency situation. Applications such as interoperable emergency communication, business continuity, and disaster recovery, integrated public alert and warning, and business communications help management or responders or agencies take quick decisions and advise masses on due course of actions in case of emergencies or disasters. Mass Notification Solution propagates well-directed messages to reduce panic and chaos among masses. They can be used as a means to propagate messages, which can advise the rescue and relief agencies as well as law enforcement agencies on the proper due course of engagement during any emergency for the speedy recovery of assets and people. Mass Notification System is gaining popularity among enterprises, as they are serving as a vital means to ensure business continuity and disaster management.

MARKET OVERVIEW OF MASS NOTIFICATION SYSTEM SOLUTION

Mass Notification System Solution is becoming crucial due to the increasing number of disasters and emergency situations, such as natural calamities (earthquakes, floods, hurricanes, wildfires, and tornados) or other threats, including terrorist activities, public shootings, and bombings. Mass Notification System is a subset of emergency communication systems and a vital means of communication used to alert the masses before, during, or after an emergency or incident. These systems act as a key bridging component in reaching out to panicked masses and help in rescue and relief operations.

Each emergency situation requires its own unique combination of communications and warning technologies. A weather emergency such as a tornado, for instance, can typically be accommodated with a mass notification to everyone by employing horns and sirens, public address systems, emails and text messages in combination. A campus intruder incident, however, would most likely call for a more targeted response to a more defined audience. Notification devices, such as displays, speakers, sirens, speaker array systems with strobe lights, controllers, and products with a combination of these features constitute the largest percentage of Mass Notification Solution hardware revenues.

 

VISIONARY LEADERS

Visionary leaders are the leading market players in terms of new developments such as product launches, innovative technologies, and the adoption of growth strategies. These players have a broad product offering that caters to most of the regions globally. Visionary leaders primarily focus on acquiring the leading market position through their strong financial capabilities and their well-established brand equity. Visionary leaders are EVERBRIDGE INC, ONSOLVE, HONEYWELL, SIEMENS AG, EATON CORPORATION, BLACKBERRY LIMITED, SINGLEWIRE SOFTWARE LLC, etc

DYNAMIC DIFFERENTIATORS

Dynamic Differentiators are established players with very strong business strategies. However, they have a weaker product portfolio compared to the visionary leaders. They generally focus only on a specific type of technology related to the product. TYCO INTEGRATED SECURITY is the only dynamic differentiator.

INNOVATORS

Innovators in the competitive leadership mapping are vendors that have demonstrated substantial product innovations as compared to their competitors. The companies have focused on product portfolios. However, they do not have very strong growth strategies for their overall business, when compared with the visionary leaders. Innovators include ATI, RAVE MOBILE SAFETY, ALERTUS TECHNOLOGIES, FEDERAL SIGNAL CORPORATION and OMNILERT LLC

EMERGING COMPANIES

Emerging companies have niche product and service offerings. Their business strategies are not as strong as that of the established vendors. The emerging vendors include the new entrants in the market, emerging in terms of product portfolio and geographic reach, and require time to gain significant traction in the market. Emerging vendors are THE MIRCOM GROUP OF COMPANIES, RAPID NOTIFY INC, CRITICAL CARE PVT LTD, ERMS, VALCOM, GUARDLY and AMERICAN SIGNAL CORPORATION.

What does Mass Notification System do?

Mass Notification Solution educates and advises people on the likely actions they should take through concise, accurate, timely, and well-directed messages in an emergency situation. Applications such as interoperable emergency communication, business continuity, and disaster recovery, integrated public alert and warning, and business communications help management or responders or agencies take quick decisions and advise masses on due course of actions in case of emergencies or disasters.

Mass Notification System solution propagates well-directed messages to reduce panic and chaos among masses. They can be used as a means to propagate messages, which can advise the rescue and relief agencies as well as law enforcement agencies on the proper due course of engagement during any emergency for the speedy recovery of assets and people. Mass Notification System is gaining popularity among enterprises, as they are serving as a vital means to ensure business continuity and disaster management.

What drives the Mass Notification Solution market?

Mass Notification Solution is becoming crucial due to the increasing number of disasters and emergency situations, such as natural calamities or other threats. Mass Notification System is a subset of emergency communication systems and a vital means of communication used to alert the masses before, during, or after an emergency or incident. These systems act as a key bridging component in reaching out to panicked masses and help in rescue and relief operations.

Each emergency situation requires its own unique combination of communications and warning technologies. A weather emergency such as a tornado, for instance, can typically be accommodated with a mass notification to everyone by employing horns and sirens, public address systems, emails and text messages in combination. A campus intruder incident, however, would most likely call for a more targeted response to a more defined audience. Notification devices, such as displays, speakers, sirens, speaker array systems with strobe lights, controllers, and products with a combination of these features constitute the largest percentage of Mass Notification Solution hardware revenues.

Also, growing concern for public safety and security, rising demand for siren electronics with highly intelligible voice and tone announcements, increasing awareness of the benefits of Mass Notification System for business continuity, growing implementation of IP-based notification devices, and increasing adoption of Bring Your Own Device (BYOD) trend are some of the factors driving the growth of the Mass Notification solution market. Extensive demand in the energy and utilities vertical need for end-to-end crisis communication, availability of cloud-based MNS deployment, and integration of MNS with advanced technologies are expected to offer huge opportunities in this market, in the next 5 years.

In addition, growing demand for end-to-end crisis management and increasing applications in the energy and utility industry create new avenues for the growth of the Mass Notification System market. However, there are factors that may slow down the growth of the MNS market, such as inadequate regulations across verticals, lack of awareness about MNS, and single point failure of hardware infrastructure. Mass Notification Solution should be compliant with all major health and safety standards (Occupational Safety and Health Administration (OSHA), Americans with Disabilities Act (ADA), fire codes, etc.), so data security and privacy concerns are the major challenges to the growth of the market.

What is an in-building warning device?

In-building warning devices, such as indoor controller, operating consoles and indoor speakers, tone alert radio, and outdoor speakers, provide highly intelligible voice and siren tone transmission in medium power indoor and outdoor industrial communications systems. Facilities are looking for a solution that allows them to leverage existing infrastructure and integrate with existing notification technologies. Today, education facilities, corporations, healthcare facilities, warehouses, and public campuses need a unified Mass Notification System - defined as web-based personal alerting system to distribute messages simultaneously to multiple media: SMS, voice calls, desktop alerts, email notifications, and social networking sites, anywhere, anytime, on any device or service, all at once.

Who are the top 10 Mass Notification System players?

  • Everbridge
  • OnSolve
  • Honeywell
  • Siemens
  • Eaton
  • BlackBerry
  • AtHoc
  • Desktop Alert
  • Blackboard
  • Singlewire Software
  • xMatters

Who are the Visionary Leaders in the Mass Notification Solution market?

Visionary leaders lead the Mass Notification System market in terms of new developments such as product launches, innovative technologies, and the adoption of growth strategies. These players have a broad product offering that caters to most of the regions globally. Visionary leaders primarily focus on acquiring the leading market position through their strong financial capabilities and their well-established brand equity. Visionary leaders are Everbridge INC, Onsolve, Honeywell, Siemens AG, Eaton Corporation, Blackberry Limited, Singlewire Software LLC, etc.


Who are the Innovators in the Mass Notification Solution?

Innovators in the competitive leadership mapping are vendors that have demonstrated substantial product innovations as compared to their competitors. The companies have focused on product portfolios. However, they do not have very strong growth strategies for their overall business, when compared with the visionary leaders. Innovators include ATI, Rave Mobile Safety, Alertus Technologies, Federal Signal Corporation and Omnilert LLC.

Who are the Dynamic Differentiators in the Mass Notification System?

Dynamic Differentiators are established players with very strong business strategies. However, they have a weaker product portfolio compared to the visionary leaders. They generally focus only on a specific type of technology related to the product. TYCO Integrated Security is the only dynamic differentiator.


Which are the Emerging companies in the Mass Notification System solution?

Emerging companies have niche product and service offerings. Their business strategies are not as strong as that of the established vendors. The emerging vendors include the new entrants in the market, emerging in terms of product portfolio and geographic reach, and require time to gain significant traction in the market. Emerging vendors are The Mircom Group of Companies, Rapid Notify INC, Critical Care PVT LTD, ERMS, Valcom, Guardly and American Signal Corporation.

Types of Mass Notification Solution

In-Building Solutions

The In-Building Mass Notification System provides personnel and building occupants with clear, concise, and intelligible voice messages. Indoor systems provide supervised emergency voice communications with paging, background music, and voice messaging. These systems use Public Address (PA) systems, digital signage, desktop alerting, tone alert radios, posted notices, video screens, wired and wireless buttons, phone systems, and voice-enabled fire alarm panels that are instrumental in relaying information about a critical event in a swift manner. North America is the largest adopter of in-building solutions, majorly large enterprises, Small and Medium-sized Enterprises (SMEs), commercial buildings, and educational institutions. In-building Mass Notification Solution is a useful means of mass notification to notify personnel and requisite agencies or departments of power outages, scheduled maintenance work, mock drills, hostage situations, IT system issues, meeting and conference requests, and fire outbreaks.

In-building Mass Notification System are generally important since even short-term crisis situations can cause great damage and chaos and lead to the loss of physical assets of an enterprise. The primary responsibility of in-building systems is to minimize the damage and misalignment of business resources that may have occurred during an emergency.

These types of Mass Notification Software are primarily used by law enforcement agencies, first responders, and fire and rescue agencies. The educational institutions deploy in-building Mass Notification Solution to manage campus safety issues, announce important notifications such as class cancellations due to weather, circulate routine communications such as registrations and meeting requests, synchronize students-parents-teachers interaction, and maintain cohesion between campus law enforcement authorities and students during an event. These systems are also adopted by manufacturing industries to carry out evacuation and rescue measures in case of major industrial accidents. The in-building Mass Notification System can also be used in non-emergency situations as a surveillance measure, crowd control technology, and a company’s notification system for directives and policies.


Wide-Area Mass Notification Solution

Wide-area mass notification solutions provide clear, concise, real-time audible and visual messages that communicate how people should respond in an emergency. These systems broadcast intelligible voice messages and tones to cover large areas with crisp warnings. These solutions include outdoor public address systems, warning sirens, mobile loudspeakers, and high-power speaker array “Giant Voice” systems, outdoor emergency phones, Outdoor PA systems, large video screens/electronic signage, and radio broadcasts.

Wide-area systems may also use Distributed Recipient Mass Notification System (DRMNS), such as text messaging and emails. Wide-area notification can be of great use during emergency situations, such as floods, tsunamis, earthquakes, and volcanic eruptions, where a large population spread over a wide area needs to be notified in a short span of time. Also, wide-area notifications can be used to supervise evacuation and relief tasks in affected areas and ensure effective collaboration between law enforcement agencies, first responders, and public safety institutions. These notification systems are primarily used by military and public safety departments for communication and vigil mechanisms over large areas.

The wide-area Mass Notification Solution delivers clear and intelligible voice commands for operational instructions across various platforms, including indoor public addresses, mobile units, telephone alerting, and network alerting systems. All the components activate simultaneously, saving valuable manpower and time when an emergency occurs to respond quickly and urgently.

Distributed Recipient Mass Notification System

 

Distributed recipient Mass Notification Software enables communication to a targeted group of individuals who may not be in contiguous areas via SMS, text, email, pop-up, social media, and push notification. These solutions are mainly used for emergency/crisis events, public alerting/emergency warnings to the public, IT service alerting, business operations notifications. The messages can be sent to multiple endpoint devices, such as phones, Personal Digital Assistant (PDA), desktops, email systems, fax machines, physical security systems (such as fire panels, sirens, digital displays, sensors, and other IoT devices), facility management systems, public announcement systems and, increasingly, to social media networks.

This type of notification system is popular among mobile units providing relief works. Distributed recipient targeting can be accomplished by using a combination of attributes, such as individual, role, location, or IP address. During the publishing flow, an operator can issue a follow-up alert to users based on the notification response or block or remove individual recipients by name from a targeted distribution list set for notifications. These MNS can directly inform the masses about an emergency on their smartphones, thus creating a high degree of awareness and reducing the loss of life and property.


Trending Features of Mass Notification System

To evaluate mass notification system, the users need to make sure that the solution includes these ten crucial capabilities.

  • Multi-channel notifications: One of the major reasons for MNS being strong and efficient is its capability to provide multichannel support but the solution should cover the basics, like email, SMS text and voice/phone, as well as both newer and older channels. Also, social channel support is necessary as well as some traditional channels such as fax and pager too should be supported.
  • Geo-fencing: The geo-fencing feature allows users to draw a shape on top of a map, like Google Maps, and send notifications to recipients within that geographical boundary. This is especially helpful in weather situations, when the people impacted are not defined by city or state lines.
  • Two-way communication: The mass notification system should not only enable to reach out to employees, but let them respond as well. Users should be able to reply to message via email or by selecting a number on the phone’s key pad. For instance, that employees confirm receipt of message by replying Yes/No.
  • Global exposure: In today’s global economy, it’s important that mass notification system can send and receive messages around the world. While this may sound simple, ensuring SMS deliverability in foreign countries is not an easy task. The buyer should make sure that solution includes global coverage keeping in mind the international usage fees.
  • Central control center: MNS should feature a main dashboard, where admins can log in to manage emergencies and send notifications. That dashboard should also be intuitive and easy to use, so admins aren’t trying to figure out where to click during an emergency.
  • Advanced reporting: Refined reporting capabilities can display metrics like the number of sent, delivered, and received notifications. Clear reports are especially useful to choose a mass notification system with a limited number of messages.
  • Phone hotline: With a hotline feature, admins can create a hotline within the emergency notification system where employees can call in to receive the latest updates. This gives users more control over how they communicate and provides a centralized hub for most recent information.
  • Built-in connectors/APIs: It should be easy to integrate MNS with current employee data and HR systems. The buyer should see that solution works with current tools in existing infrastructure, like Workday, PeopleSoft, SAP, Remedy, or Active Directory.
  • Mobile app: All emergency notification systems can send notifications to mobile phones. It’s important, however, that the system also has its own mobile apps for Apple and Android so that the phone can receive and send messages without any messaging charges.
  • Conference connect: Mass Notification System should include support for a conference call bridge, so that during an unplanned event, users can quickly and easily join a conference call. This is useful when an organization need to get a certain group of people connected quickly. For instance, in an IT outage; the tech leads can be connected via Conference Bridge and can be made available.
Factors to be considered while shortlisting a Mass Notification Solution
  • Notification Hub
  • Speed
  • Reporting and Analytics
  • Geofencing
  • Vendor Support
  • Vendor Experience

What's good to know prior to buying a Mass Notification Solution?

  • Simple User Experience: The buyers will need to search for mass notification software with an intuitive interface, reusable message templates, and simple features. 
  • IPAWS Integration: Picking a mass notification system that has the ability to integrate with the Integrated Public Alert and Warning System (IPAWS) enables the users to connect with people who are possibly at risk, even if they haven’t signed-up to get notifications.
  • ESRI Mapping Capabilities: In case of a disaster the whole community needs to be notified of the possible risk, but what about local incidents? This makes it extremely important for the customers to opt for a mass notification solution that can be integrated with the Environmental System Research Institute (ESRI) mapping capabilities to target all the notifications to be sent out.
  • One-Click Messaging: It is critical to choose a mass notification solution that will enable buyers to have pre-configured messages meant for single click message delivery. 
  • Media Integration: It is important to be ensured that the chosen mass notification system enables buyers to link media, such as photos, maps, and videos. 
  • Message Monitoring: This capability provides administrators with the insights the people who have accessed alerts, and the way the alerts have been accessed.
  • Automation:It is important to search for mass notification software that provides customizable and simple message builders for pre-designed scenarios. 
  • Data Management: System data failure can be disastrous for the agency as well as the community. These data breaches are generally expensive.
  • Easy Implementation: Implementing a MNS solution has to be an instant, seamless and a turnkey process. The agency should be able to trust the MNS for being fully working in days and, not months.
  • Routine Notification Capabilities: A mass notification system with routine message abilities enables users to restructure workflows, offer a reliable citizen experience, and increase the ROI.

Some of the noteworthy Mass Notification System use cases

Use Case #1:

Objective: To establish a secure, permission-based crisis communication within the Pentagon and with other organizations, who together needed to respond in the event of an emergency.

Challenge: Pentagon Force Protection Agency (PFPA) needed to improve the emergency notification system to reduce risk and protect the critical infrastructure

Solution: The PFPA selected AtHoc’s crisis communications platform and established a secure permission-based crisis communication among organizations so that together they can respond to whatever emerging threats arise.

Benefits: Each external organization can have its own self-service account on AtHoc Connect. Organizations can manage their own internal personnel and define who should receive alerts. All organizations on the Connect network were enabled to communicate with each other. The PFPA has full control over messages received and sent without concern for contact management.

 

Use Case #2:

Objective: To manage business interruptions in an insurance company

Challenge: To implement comprehensive emergency management across the organization and manage overall incidents by detecting critical incidents in advance

Solution: A leading insurance company deployed a hosted incident management and mass notification tool that offers emergency notification and communication capability to reach out to all employees quickly and efficiently in the event of an emergency or incident. With the help of an automatic alert notification system, the solution also provides a mission-control center for handling crises in the organization.

Benefits: The tool helped employees stay attentive and updated about the event of an emergency or incident.

 

Use Case #3:

Objective: To enhance the emergency communication system

Challenge: MillerCoors wanted to enhance its emergency communications capabilities at the brewer’s 150-acre facility, which has more than 700 employees

Solution: MillerCoors selected Eaton Corporation’s ALERiTY mass notification platform to enhance emergency communications capabilities at the brewer’s 150-acre facility.

Benefits: ALERiTY mass notification platform is not only reliable and flexible but also easy-to-use in an emergency. It has provided evacuations or lock-down notifications to MillerCoors.


Whats trending of Mass Notification Solution?

  • The Mass Notification System Solution (MNS) for emergency broadcastings are evolving quickly with the growing demands of swift notification deliveries and message prioritization in the high prone earthquake and flood areas, such as Japan.
  • Mass notification system are instrumental in handling business messages and providing an adequate timeframe for deploying and ensuring business continuity Thus, they are gaining popularity across enterprises for its usage due to their distinctive features of business continuity management in case of emergency and calamity.
  • The market is also driven by the high-tech features offered by the MNS such as a powerful & scalable platform, which enables planning & policy enforcement. A message once created on the MNS can be shared in several formats: SMS text, email, social media, web, RSS and more.
  • The increasing demand for rapid message distribution in disaster situations, development and adoption of revolutionary technologies, and the existence of significant companies in the North American region are the major factors driving the market.
  • In Addition, the rising adoption of pressure-based solutions in enterprises across education and healthcare end-users is also contributing to the growth.
  • Large-scale acts of violence have increased in recent years such as mass killing by the gunman in October 2017 and Valentine’s Day shooting at Marjory Stoneman Douglas High School. These incidents have increased the focus on top mass notification system solution to avoid mass killings.
  • The Boston government announced a series of investments aimed at supporting public safety for a growing city. Mass notification system are thus an important component.

 

Recent News of Mass Notification System

  • In July 2019, Honeywell launched the Honeywell Forge Inspection Rounds to help the field workers of the oil and gas, mining, and aerospace verticals to digitalize equipment inspection programs, which increase productivity, improve accuracy, enhance public safety, and minimize unplanned asset downtime.
  • In May 2019, Siemens introduced Cerberus Portal, a cloud-based online fire protection software to monitor fire systems. With this software, in case of any fire incidents, maintenance personnel receive real-time information to react promptly, inform customers, and prepare site visits.
  • In May 2019, Eaton Corporation introduced Trellix, an advanced connected lighting platform designed to drive efficient, effective decision-making for building operations.
  • In January 2019, Motorola Solutions acquired VaaS International Holdings, a Video analysis-as-a-Service (VaaS) company and provider of data and image analytics for vehicle location. This acquisition expanded the company’s command center software

Frequently Asked Questions

  • What are the recent developments in Mass Notification Systems Market?
    Recent Developments: In July 2019, Honeywell launched the Honeywell Forge Inspection Rounds to help the field workers of the oil and gas, mining, and aerospace verticals to digitalize equipment inspection programs, which increase productivity, improve accuracy, enhance public safety, and minimize unplanned asset downtime. In May 2019, Siemens introduced Cerberus Portal, a cloud-based online fire protection software to monitor fire systems. With this software, in case of any fire incidents, maintenance personnel receive real-time information to react promptly, inform customers, and prepare site visits. In May 2019, Eaton Corporation introduced Trellix, an advanced connected lighting platform designed to drive efficient, effective decision-making for building operations. In January 2019, Motorola Solutions acquired VaaS International Holdings, a Video analysis-as-a-Service (VaaS) company and provider of data and image analytics for vehicle location. This acquisition expanded the company’s command center software portfolio.
  • Where would all the developments take the industry in the mid to long term?
    The global Mass Notification Systems market size is expected to grow from USD 7.3 billion in 2019 to USD 17.3 billion by 2024, at a CAGR of 18.8% during the forecast period.
  • What are the upcoming industry solutions in the Mass Notification Systems Market?
    The upcoming industry solutions in Mass Notification Systems market are In-Building Solutions, Wide-Area Solutions, and Distributed Recipient Solutions. Apart from these, applications for the same has been growing for mobile notifications with the growth in safety concerns.
  • Which are the major factors expected to drive the MNS market and what are the challenges?
    The growing concern for public safety and security and the increasing implementation of Internet Protocol (IP)-based notification devices are the major factors driving the market growth. Also extensive demand in the energy and utilities sector and rise in cloud based deployment is giving opportunities for growth. The challenges for this market include the lack of awareness about MNS and hardware infrastructure prone to single-point failures.
  • Which region would offer high growth opportunity for vendors in the MNS market?
    APAC is most prone to natural disasters, with over 70% of the world's natural disasters occur in this region. Moreover, scientists have predicted that the intensity and incidence of disasters in APAC would increase in the years to come. Accordingly, the Mass Notification Systems Market share is increasing in APAC as the awareness about public safety, and these systems are growing. Last year, APAC countries introduced a 5-year campaign at United Nations Economic and Social Commission for Asia and the Pacific (ESCAP), which aimed at encouraging greater use of space technology and the Geographic Information System (GIS) for better disaster risk reduction and management, as well as to minimize the environmental costs of economic growth in the region. The tsunami of 2004 brought awareness about the need for MNS in APAC since the loss of life and property had been enormous. APAC consists of developing countries, such as India and China, who are witnessing natural calamities (floods, earthquakes, tsunamis, and wildfires) every year. Moreover, the terrorist attacks in APAC have increased. This has led to an increased need for mass notification systems.
  • Who are the key Mass Notification Systems Market Players?
    The major MNS vendors include Motorola Solutions (US), BlackBerry AtHoc (US), Eaton (Ireland), Honeywell (US), Siemens (Germany), Everbridge (US), Blackboard (US), Desktop Alert (US), OnSolve (US), Singlewire Software (US), xMatters (US), Alertus (US), Johnson Controls (US), Federal Signal Corporation (US), and Rave Mobile Safety (US).
  • Which vertical will hold the highest market share in MNS market during the forecast period?
    Mass notification solutions are being used in educational institutions for a long time to make the campus more sustainable. These systems ensure the safety and security of the students and faculty, improve building performance and comfort, streamline institutional operations, reduce operational expenses, and increase long-term financial stability. These solutions help in informing the students, teachers, parents, staff, emergency first responders, and law enforcement agencies about the activities on the campuses. It may be used for non-emergency purposes as well, such as for notifying students and faculty about campus updates, class cancellations, course registration reminders, and similar notices.

Best Mass Notification Systems Solutions

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Everbridge is SaaS critical communications and enterprise safety solutions provider. It is a leader in providing unified critical communications and incident notification systems. It offers its mass notification solutions as the part of Critical Event Management (CEM) suite which enables organizations to assess threats, locate impacted people and assets, and manage and respond to critical events, all on a single platform. The SaaS-based critical communications engine of the company delivers multi-tenant capability and the speed, scale and resilience necessary to communicate globally when a serious event occurs. Mass notification application of Everbridge enables enterprises and government entities to send contextually aware notifications to individuals or groups to keep them informed before, during, and after natural or man-made disasters and other emergencies.
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OnSolve has a robust portfolio of SaaS critical communication offerings. The strategic acquisitions of leading vendors such as MIR3 and Send Word Now have helped it to diversify its product portfolio and positioned it as the strongest player in the MNS market in the current scenario. Its portfolio of offerings is excellent, though it does not provide any hardware products for this market. The OnSolve mass notification portfolio of offerings includes all the three categories of solutions: in-building, wide area, and distributed recipient solutions. The services offered by the company include professional services such as implementation, training, consulting, and support, and managed services.
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Honeywell provides a full range of emergency communications solutions including software and hardware. The Honeywell mass notification portfolio includes all the three categories of solutions: in-building, wide area, and distributed recipient solutions. Honeywell Instant Alert and Instant Alert Plus are customizable, cloud-based emergency, and MNS with features such as mass alerts via multiple devices, including phone, email and text; and text-to-speech voice. Unified Notification Platform (UNP) an industry-leading, software solution provided by Honeywell which enables mass notification tailored to the needs of the end-user.
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Siemens is a provider of technical infrastructure solutions related to mass notification such as electronic security, fire safety, and energy efficiency in buildings and public places. Recently, it has also started offering software solutions as part of its Desigo Mass Notification Suite. The company provides offerings in all the 3 broad categories of mass notification solutions: in-building, wide area, and distributed recipient. Siemens has designed Sygnal MNS to help communicate critical information in form of messages to the people anywhere, anytime. It is a highly adaptable system that can utilize existing infrastructures such as voice systems, LED signage, and LAN networks. Desigo Mass Notification specializes in connecting people efficiently and accurately through various mediums such as telephones, email, alert messages, and social media alerts.
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Eaton offers exclusive business solutions for its customers which includes large enterprises. Eaton's integrated mass notification comprise state of the art interoperable communications and emergency communications solutions.The breadth of offerings of Eaton is quite comprehensive in terms of both hardware and software, and consists of ALERiTY One Button MNS, supervised bi-directional loudspeakers, Wheelock Exceder LED MNS Speaker Strobes, Wheelock Series RSS Colored Lens Strobes, Campus Alerting System, First Responder Interoperable Communications, High Power Speaker Array 8100- R Series - IP Network, Net-centric Alerting System, RSAN Emergency Voice Messaging, Roam Secure Information Exchange (RSIX), SAFEPATH MNS, and WAVES MNS.
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BlackBerry AtHoc has a strong portfolio of mass notification offerings, and the company is focused on consistently enhancing them through frequent upgrades and new product launches. It offers its mass notification solutions through Networked Crisis Communication Suite which consists of Alert, Collect, Account, and Connect applications running on its secure cloud platform which connects users, organizations and devices globally, addressing the growing needs of crisis communications. The Alert application is a unified EMN tool which notifies the organization or target select groups of people along with the ability to receive their responses. It easily integrates with IP or non-IP based technologies that include desktops, IP phones, social networks, fire panels, Public Address (PA) systems, sirens, digital display boards, and two way radios.
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Desktop Alert has a diverse product portfolio of mass notification offerings.Desktop Alerts Emergency Mass Notification System is a Microsoft .Net Based Platform which sends mission critical and life-saving alerts across an organization’s existing computational infrastructure. The extensive portfolio of its software offerings for mass notifications includes premises-based solutions, XMPP instant messaging, building alerts, industrial alert, common area alerting, total alert healthcare, mobile apps, GIS mapping, and instant messaging. Hardware and software offerings through Metis Secure includes Metis Secure Command Center software, MS-5100 and MS-6100 indoor and outdoor emergency help stations, panic buttons, and mobile panic apps.
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Blackboard offers products and solutions in the areas of mass notification, analytics, mobile communication applications, mobile learning, open content management, web community manager and mosaic blackboard. It launched Blackboard Connect service for use by school districts and higher education institutions to send out mass phone, text, and email notifications in the case of natural disasters and campus emergencies. The major features of Blackboard Connect include instant notifications, two-way messaging, automated emergency calls and messaging, community engagement, any device access, reporting, dashboards, mobile apps, language translation, social media integration, and geo mapping.
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Singlewire Software has a wide range of offerings in the MNS market. It develops and supports IP-based voice applications for emergency communication with mass notification capabilities. Singlewire’s offering is branded InformaCast, a solution that transforms Cisco phones, overhead speakers, cell phones, and other devices into an IP paging and emergency notification system, which enables users to send text and live, adhoc, pre-recorded, and text-to-speech audio notifications to various endpoints. It also offers InformaCast Mobile, a cloud-based service that allows users to send images, text, and pre-recorded audio notifications to mobile devices.
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xMatters is a leading provider of business continuity management, intelligent communications, proactive communications, and connected devices. The company offers solutions which can be employed and managed as part of the IT infrastructure of enterprises and can be integrated with other corporate subsystems.  xMatters offers technologies that focus on enhancing, automating, and speeding up communication processes for organizations. xMatters is an incident management platform that helps enterprises prevent, manage, and resolve IT incidents. The xMatters integration platform allows organizations to automate key processes with the tools they already use like ServiceNow, Splunk, Jira, and Slack.
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Motorola Solutions provides multiple options when it comes to mass notification system namely MC-Edge™, OptiWarn™ and OptiWeather™. OptiWarn™ is siren control solution that manages and activates all warning sirens within operations. It provides user interface to monitor and control the sirens. It acts as a base which communicates with the sirens. Motorola Solutions collects, analyses and provides real time data from the alert systems. With this analysis it delivers signals to targeted people in any critical situation.

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Tyco Integrated Security provides access control, CCTV surveillance, fire and burglar monitoring private firm and governmental offices, hospitals, banks, educational institutes, and others are under their radar. Tyco Mass Notification Systems Solutions enables communication with large groups in case of emergency or routine events. 

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Alertus Technologies provides emergency alert services to different industries like Educational, Government, Military and Medical. Alertus Mass Notification System is the customizable and user friendly platform that provides emergency alerts during crisis. It is well built and secure which does not require any external Internet connectivity. Alertus Technology has spent considerable amount of time in this industry and created Alertus Server which is comprehensive and delivers signals for safety.

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Federal Signal is the world’s leader in innovative equipment, signalling product and communication and security system that keep workers and everyone associated safe. Safety of employees and everyone associated is the first and foremost thing to keep in mind, and Federal Signal Corporation helps to provide this with their mass notification systems solution. Their technology and unmatchable skills in terms of product building help to create a well-thought out notification system. Federal Signal manufactures high-powered outdoor giant-voice warning systems. CommanderOne is a Cloud-based Control and Messaging System.

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Omnilert has marked its presence in the MNS market with its unique notification and communication system. The company’s mass notification solution caters to various industry verticals such as corporate enterprises, educational institutes, healthcare, manufacturing, and government organizations. It provides omnimodel notification solutions in which a single message can be sent to differnet people in different formats such as text messages, emails, voice calls, mobile apps, Twitter posts, Facebook posts, widgets, desktop alerts, and RSS feeds. The solution helps deliver notification on any device in real time. Omnilert scenarios allows users to plan and prepare responses in case of critical situations. It helps in planning the steps and also initiating the actions to be taken in critical situations.
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Raptor Emergency Management system combines best practices that provide district to create a set of drill requirements, publish requirements to all the schools, view and track compliance and create reports from a single intuitive dashboard. It provides student data, detailed post-incident reporting automatically to import data from existing SIS into an optimized format and improves school incident response for compliance purposes.

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Stratics Network is a Mass Notification System (MNS) that is all- in- one platform for ringless voicemail drops, voice broadcast, bulk SMS, IVR surveys. It provides unlimited messaging from one account. Users can insert voicemail drops without making a call, rapidly record and deploy an automated IVR survey. With this software, users can broadcast a prerecorded message to the whole list. Users can create an SMS marketing campaign to generate conversions.

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Alert Media Mass Communication System is a cloud-based platform designed for enterprises for fast, reliable delivery of mass notifications to the audience with any device. Alert media enables 10 to 10000 people at a time to get connected during critical events and provides the safety for the data, with full encryption in the transit as well in the system. it provides best-practices and security policies.

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Panic Pads a mass notification and incident reporting system designed by Hedge Tactical Solution is the answer when the user demands safety, the user can send an incident report instantly with just a touch of the pad. The incident report goes directly to trained operators, always ready to help. Employees and students feel safer and the responders will be prepared for whatever they should expect for arrival. It is easy to install, fast and more simple.

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The Netpresenter all-in-one platform is a mass notification system, enhancing internal communication, employee management, and safety needs with the right composite of communication tools. It keeps control of all internal and external communication channels, simply publishes content to every screen in and outside the organization. It saves much time and effort by automatically extracting content from numerous external and internal sources.

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‘RapidReach Alert’ Emergency Notification System (ENS) developed by Enera Inc is a Mass Notification System (MNS) that is easy to implement, easy to use, practical, and secure. It is designed for both small and large organizations and provides a secure place for data. It takes care of delivering clear messages to recipients. It's emergency alert system notifies through voice calls to landline and mobile phones, SMS messages to mobiles, and email to mobile and desktop.

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The iFollow School Alerts is a SaaS mass notification system (MNS) software used by schools that enables system administrators to issue real-time tips and alerts. The software provides mass alerts and notification, on-site control hub, and user panic alerts to users by authorized administrators of the school assisting security. The mass notification to the users can also be transmitted through the iFollow app provided by the software with the availability of options of adding an image or video in the device library.

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OnPage alert management system is a mass notification system used by MSPs, Physicians, and IT teams. It connects users through a smartphone app. This HIPPA compliant system is used to reduce IT systems downtime, incident response time for healthcare providers and MSPs. It ensures that critical messages are delivered to the right person at the right time. Workflows are streamlined to ensure that critical alerts are delivered to and read by the concerned user. It gives alert to the user until the message has been read.
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Ruvna Emergency Notification System (Mass Notification System) provides mass texts and alerts very fast and enables users to notify everyone concerned. This system instantly alerts the whole school so that each one remains informed during a crisis. It offers two-way communication that is key during a crisis, facilitating a more informed safety response cycle from beginning to end. It provides means for safely communicating significant data to all administrators and all faculty.

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SnapComms Mass Notification System provides solutions to internal communication challenges. It creates messages using a browser-based content manager and sends them to employees on any device anywhere. Dynamic, visual tools win 100% message readership. Inherent options guarantee workers see user’s messages at the proper time, every time. This system’s innovative solutions are aligned to drive user’s business goals and foster effective team conversation.

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Squadcast is a cloud-based Mass Notification System (MNS) software is designed around SRE principles with the best of the class incident management and on-call scheduling capabilities. This platform permits tech teams to constantly optimize incident resolution, place more focus on innovation, and serves the highest quality digital experiences. It provides optimization, reliability, and transparency. It works quickly and is a simple process. It facilitates tech teams to get alerted only on pertinent events.

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Konexus Crisis Management and Collaboration Platform is a mass notification system that simplifies incident reporting, and enables multilingual collaboration, transforms business continuity and coverts crisis management plans into actionable, task lists and critical information. Konexus keeps millions of employees, citizens and partners protected and informed within 100 countries as well as this system app coordinates task completion to provide real-time status to management.

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The CivicReady is a mass notification system software developed by CivicPlus that provides a simplified communication process for mass messaging in case of an emergency or routine alerts and updates helping the local government and enriching its users with knowledge and experience.
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Digital Safety and Crisis Response Platform developed by Crisisgo Inc is a Mass Notification System that brings a team’s all safety communications together. This empowers everyone with tools and information to help each other at the time of an emergency. This platform helps everyone stay safe at work, at home, in the community, and on-the-go and by focusing on physical, mental, and cyber safety, leading to the reduction of risks. It empowers the community to recognize, prepare, address, and review incidents at all levels.

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Enterprise Alert is a critical alerting Mass Notification System software that effectively responds to unexpected incidents by empowering operations teams with on-premises and private cloud deployments. This software helps enterprises and global organizations centralize and automate mass alert notification processes.
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