The smart government market focuses on deploying smart solutions and services across the traditional government bodies at all levels. The solutions, such as open data platform, Government Resource Planning (GRP) system, and remote monitoring, leverage the smart technologies, comprising Internet of Things (IoT), big data, analytics, and cloud, which result in performing various government tasks, such as streamlining the processes, removing the interoperability issues within public administrations, and increasing the overall effectiveness and efficiency of the government departments.

COMPETITIVE LEADERSHIP MAPPING TERMINOLOGY

The MicroQuadrant provides information about the major players that offer smart government solutions and services and outlines the findings and analysis on how well each market vendor performs within predefined MicroQuadrant criteria. The vendor evaluations are based on two broad categories — product offering and business strategy. Each category carries various criteria based on which the vendors will be evaluated. The evaluation criteria considered under product offering includes the breadth of offering (on the basis of the range of portfolio of the vendors), feature/functionality (on the basis of the solution/service capabilities), delivery (on the basis of the deployment models and subscriptions), and support (on the basis of pre and post-sale support services). The evaluation criteria considered under business strategy include reach (on the basis of geographic presence), channel (on the basis of channel partners that the vendors cater to), viability (on the basis of the vendors’ financial performance and position), roadmap (on the basis of the vendors’ past tie ups and solutions launched) and inorganic growth (on the basis of partnerships, collaborations, and acquisitions).

VISIONARY LEADERS

Amazon Web Services, Inc., Avaya Inc., Cap Gemini S.A., Cisco Systems, Inc., Huawei Technologies Co., Ltd., IBM Corporation, Nokia Corporation, Oracle Corporation, Schneider Electric SE, and Wipro Limited lead in the smart government market and are recognized as Visionary Leaders. They have a strong portfolio of solutions and services catering to the smart government. These vendors have been marking their presence in the smart government market by offering highly customized and technologically advanced solutions for the government sector, coupled with their robust business strategy to achieve constant growth in the smart government market.

INNOVATORS

ABB Ltd., AT&T Inc., HCL Technologies Limited, Hitachi Ltd., Imex Systems Inc., Socrata, and Teradata Corporation are recognized as innovators in the smart government market. They have innovative portfolio of smart government solutions and services and a robust potential to build strong business strategies for their business growth to be at par with the Vanguards. These vendors have been consistently catering the government with their smart government solutions portfolio to fulfill their demands. Innovators have been forefront in deploying their solutions.

DYNAMIC Differentiators

Entrust Datacard Corporation, HID Global Corporation, and Symantec Corporation are recognized as dynamic companies in the smart government market. They have a narrow portfolio of solutions and services, but have an extensive network of channel partners and resellers to increase the deployment of their solutions across a multitude of vertical markets. Over the years, the dynamic vendors have been consistently generating positive revenue growth in the smart government market, and their market position is boosted by the organic and inorganic ventures, undertaken by them over the period.

EMERGING COMPANIES

Arista Networks, Inc., Aurionpro Solutions Limited, OpenGov, UTI Grup, and ZTE Corporation are recognized as the emerging players in the smart government market. The majority of the emerging vendors have been undertaking multiple acquisitions and boosting their sales capabilities across various regions to offer their integrated solutions to a wide and diverse set of government departments.

TOP VENDORS
In Smart Governments Solutions

  1. IBM CORPORATION
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    3.8
  2. ORACLE CORPORATION
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    3.7
  3. NOKIA CORPORATION
    0 Reviews
    3.5

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Smart Governments Solutions Quadrant

Comparing 31 vendors in Smart Governments Solutions across 78 criteria.
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KEY BUYING CRITERIA

Below criteria are most commonly used for comparing Smart Governments Solutions tools.
Product Maturity
Company Maturity
Most IMPORTANT
0.0
0.0
0.0
Breadth and Depth of Product Offerings
3.85
4.00
4.00
Product Features and Functionality
3.95
3.95
3.30
Delivery
2.55
2.00
3.20
Support and Services
3.55
3.90
3.30
LEAST IMPORTANT LESS IMPORTANT

TOP VENDORS

  • IBM offers a wide range of products in the technology domain. Innovation has been a key aspect of IBM’s strategy under product development. The company holds a key position in the market for providing global capabilities in services, software, systems, fundamental research, and related financing. IBM is prompt in making industry alliances with leading vendors in intelligent platforms, automation, data communication, and software. It offers solutions, which include grid operations, smart metering, customer experience and engagement, customer systems, asset and workforce management, and enterprise service transformation.

    BUYERS
    VENDORS
    EXPERTS
    3.8
    ANALYSTS
     
    • Enterprise
    • New York, US
    • Founded: 1911
    • $50 BN to $100 BN
    • 1,00,001 to 5,00,000
  • Oracle provides cloud computing solutions and services for the public sector. It offers utility solutions, including asset operation solutions for managing fixed and linear assets, network operation solutions for safety, network reliability and distribution-generation modeling, meter operation solutions for building meter data value chain, and customer operations and customer experience solutions for improved information management and personalized insights.

    BUYERS
    VENDORS
    EXPERTS
    3.7
    ANALYSTS
     
    • Enterprise
    • California, US
    • Founded: 1977
    • 1,00,001 to 5,00,000
  • Nokia Corporation provides its Intelligent Management Platform for All Connected Things (IMPACT), an IoT platform for service providers, enterprises, and governments. With the help of this platform, the company is able to capture more customers, develop new business models, and also differentiate its competitive position in the market. The company introduced IMPACT IoT platform for the next era of smart cities by offering video analytics, smart parking, smart lighting, and vehicle applications.

    BUYERS
    VENDORS
    EXPERTS
    3.5
    ANALYSTS
     
    • Enterprise
    • Espoo, Uusimaa, Finland
    • Founded: 1865
    • S10BN to $50BN
    • 1,00,001 to 5,00,000
  • BUYERS
    VENDORS
    EXPERTS
    3.5
    ANALYSTS
     
    • Enterprise
    • Karnataka, India
    • Founded: 1945
    • 1,00,001 to 5,00,000
  • Huawei provides robust ICT solutions and services for smart cities, in order to provide maintenance and operations for cities. The company primarily focuses on new generation customers by providing services through smart devices in a more customized and convenient way. The solutions include the smart government, smart education, safe cities, smart healthcare, and smart transportation. The company also offers a wide range of smart devices for health, lifestyle, work, home, and outdoor settings.

    BUYERS
    VENDORS
    EXPERTS
    3.4
    ANALYSTS
     
    • Enterprise
    • Shenzhen, Guangdong, China
    • Founded: 1987
    • $50 BN to $100 BN
    • 1,00,001 to 5,00,000
  • The company’s technologies and services enable the governments for digital transformation. Cisco helps transform citizen services, business models, and agency processes. It caters to the US Government by offering its solutions and services, which include Cisco Classified Network Services, Cisco Connected Justice, Cisco Enterprise Networks, cybersecurity, collaboration, hybrid cloud and data center, FedRAMPauthorized services, foundational security, public safety and security for government and security mobility, and Bring your Own Device (BYOD).

    BUYERS
    VENDORS
    EXPERTS
    3.2
    ANALYSTS
     
    • Enterprise
    • California, US
    • Founded: 1984
    • S10BN to $50BN
    • 50,001 to 75,000
  • AWS offers cloud-based solutions for the US Federal Government, defense, and the state and local governments. It provides open data initiatives, public safety, education transformation, and citizen service improvement and infrastructure programs for the state and local governments, especially. With the help of its cloud services, AWS delivers AWS GovCloud (US), criminal justice, and public safety and smart city solutions to serve the citizens. For instance, AWS GovCloud (US) is designed to provide sensitive data and regulated workloads in the cloud for the US Government’s compliance requirements, with the help of customer support.

    BUYERS
    VENDORS
    EXPERTS
    3.2
    ANALYSTS
     
    • Enterprise
    • Washington, US
    • Founded: 1994
    • More than $100 BN
    • 501 to 1,000
  • The company provides solutions to the public sector clients in challenging environments, by introducing ideas and new approaches for delivery of their services. The company caters to the US public sector via Capgemini Government Solutions, LLC; a wholly-owned subsidiary, founded in 2002 and situated in Washington, D.C. This subsidiary offers advisory, implementation, and management services that encompass border management, evasion, fraud and error, public security, tax and welfare, and transform police (t-police).

    BUYERS
    VENDORS
    EXPERTS
    3.1
    ANALYSTS
     
    • Enterprise
    • Paris, France
    • Founded: 1967
    • S10BN to $50BN
    • 1,00,001 to 5,00,000
  • BUYERS
    VENDORS
    EXPERTS
    2.9
    ANALYSTS
     
    • Enterprise
    • Paris, France
    • Founded: 1836
    • S10BN to $50BN
    • 1,00,001 to 5,00,000
  • The company provides solutions to enhance and enable government communications in the digital age. The company caters to the federal civilian government, state and local governments, and the defense and military. Avaya helps the federal civilian government by offering digital communication solutions for government operations. It provides solutions, encompassing customer experience, cybersecurity, health IT, mobile workforce, collaboration, and smart buildings. Avaya helps state and local governments via optimized technology for next-generation citizen services.

    BUYERS
    VENDORS
    EXPERTS
    2.9
    ANALYSTS
     
    • Enterprise
    • Santa Clara, California, United States
    • Founded: 2000
    • $1BN to $5BN
    • 5,001 to 10,000
  • BUYERS
    VENDORS
    EXPERTS
    2.8
    ANALYSTS
     
    • Enterprise
    • Tokyo, Japan
    • Founded: 1920
    • $50 BN to $100 BN
    • 1,00,001 to 5,00,000
  • The company provides data security services, solutions, and expertise across all aspects of the federal government and citizen identification domains. HID Global’s solutions protect the assets and critical government facilities. The company provides solutions to governments, to securely verify identities using a mobile device and replace the need for physical Identity Documents (IDs).

    BUYERS
    VENDORS
    EXPERTS
    2.7
    ANALYSTS
     
    • SME
    • Austin, Texas, US
    • Founded: 1991
    • $101MN to $500MN
    • 1,001 to 5,000
  • BUYERS
    VENDORS
    EXPERTS
    2.7
    ANALYSTS
     
    • Enterprise
    • California, US
    • Founded: 1979
    • $1BN to $5BN
    • 10,001 to 15,000
  • BUYERS
    VENDORS
    EXPERTS
    2.6
    ANALYSTS
     
    • Enterprise
    • Dallas, Texas, US
    • Founded: 1983
    • More than $100 BN
    • 1,00,001 to 5,00,000
  • ABB offers a range of products and services under the power and automation technology, which includes supporting essential city services with reliable and high bandwidth communications, and enabling utilities to deliver reliable electric, water, heating, and cooling services for customers. The company provides the intelligent technology for smart city power distribution, such as integrating renewables, bringing power bank online faster, and strengthening the city grid.

    BUYERS
    VENDORS
    EXPERTS
    2.6
    ANALYSTS
     
    • Enterprise
    • Zurich, Switzerland
    • Founded: 1988
    • S10BN to $50BN
    • 10,001 to 15,000
  • Socrata offers CDDG, which allows government data to be discoverable, usable, and actionable for government knowledge workers and their citizens. It delivers solutions entirely for the city, county, state, US non-profit organizations, and federal government organizations. The company also provides services for every government and builds innovative programs that helps in the government’s success.

    BUYERS
    VENDORS
    EXPERTS
    2.6
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • Entrust provides solutions to government agencies for 4 major use cases, such as credential lifecycle management, eGov, citizen ID, and border control. The governments work hard to accomplish 3 major key objectives in their programs, ranging from taxation, voting, and licensing to healthcare. Entrust tries to reduce the delivery cost for citizens’ satisfaction in order to mitigate fraud risks. This company offers solutions to streamline delivery and manages a wide range of eGov programs.

    BUYERS
    VENDORS
    EXPERTS
    2.6
    ANALYSTS
     
    • SME
    • Shakopee, Minnesota, US
    • Founded: 1969
    • $101MN to $500MN
    • 1,001 to 5,000
  • BUYERS
    VENDORS
    EXPERTS
    2.5
    ANALYSTS
     
    • Enterprise
    • Uttar Pradesh, India
    • Founded: 1991
    • $5BN to $10BN
    • 1,00,001 to 5,00,000
  • Symantec Corporation offers a wide range of solutions for the local and regional governments, to safeguard data for public sector agencies by detecting risks. Under the local and regional government solutions, the company offers Symantec Public Key Infrastructure (PKI), which provides a secure access control system to several critical devices. PKI includes certificate life cycle platform, managed PKI service, and shared service provider. For instance, the certificate life cycle platform is a scalable certificate authority service platform, designed to provide security against fraudulent reproduction, misuse of government IDs, and national security, and also provides robust information protection and authentication solutions for eGovernments.

    BUYERS
    VENDORS
    EXPERTS
    2.5
    ANALYSTS
     
    • Enterprise
    • California, US
    • Founded: 1982
    • $1BN to $5BN
    • 10,001 to 15,000
  • Imex Systems offers a wide-range of solutions for serving the governments to make use of technology in an improved way and help their citizens in turn. The company also offers many products, specifically, citizen service delivery system framework-iGov, mobile government framework-miGov, portal and eServices for local governments, and iCity for the next-generation smart government and smart cities.

    BUYERS
    VENDORS
    EXPERTS
    2.4
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    2.2
    ANALYSTS
     
    • Enterprise
    • Shenzhen, Chi
    • Founded: 1985
    • S10BN to $50BN
    • 75,001 to 1,00,000
  • BUYERS
    VENDORS
    EXPERTS
    2.2
    ANALYSTS
     
    • SME
    • Mumbai, India
    • Founded: 1997
    • $51MN to $100MN
    • 1,001 to 5,000
  • BUYERS
    VENDORS
    EXPERTS
    2.1
    ANALYSTS
     
    • Enterprise
    • 501 to 1,000
  • OpenGov offers solutions for the governments, in which, it delivers critical information and analytics to decision makers and enables them to generate visualizations, streamline annual budget process, and share insights. It provides the cloud-based performance and financial intelligence platform that transforms the governments’ ways of analyzing. The company exclusively offers solutions, such as the government finance, government accounting, data visualization, management reporting, budgeting, transparency, open data, and chart of accounts.

    BUYERS
    VENDORS
    EXPERTS
    2.0
    ANALYSTS
     
    • Startup
    • Redwood City, California, US
    • Founded: 2012
    • Below $10 MN
    • 501 to 1,000
  • In the smart government market, this company offers 7 solutions, namely, public acquisition, eHealth, telemedicine, water management, traffic management, law enforcement records management, and commercial aviation management. The company’s smart government’s solutions help citizen access city services round-the-clock, irrespective of the location.

    BUYERS
    VENDORS
    EXPERTS
    2.0
    ANALYSTS
     
    • SME
    • Bucharest 2, Romania
    • Founded: 1990
    • 1,001 to 5,000
  • BUYERS
    VENDORS
    EXPERTS
    ANALYSTS
     
    • Startup
    • California, US
    • Founded: 2013
    • Below $10 MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    ANALYSTS
     
    • Startup
    • California, US
    • Founded: 2005
    • $11MN to $50MN
    • 51 to 100
  • BUYERS
    VENDORS
    EXPERTS
    ANALYSTS
     
    • Startup
    • Illinois, US
    • Founded: 2013
    • Below $10 MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    ANALYSTS
     
    • Startup
    • California, US
    • Founded: 2013
    • Below $10 MN
    • 101 to 500
  • BUYERS
    VENDORS
    EXPERTS
    ANALYSTS
     
    • Startup
    • California, US
    • Founded: 2012
    • $11MN to $50MN
    • 501 to 1,000
  • BUYERS
    VENDORS
    EXPERTS
    ANALYSTS
     
    • Startup
    • New York, US
    • Founded: 2004
    • Below $10 MN
    • 501 to 1,000

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