Best Social Media Management Softwares

The company is one of the prominent players that focuses on developing multimedia and creativity software products and services. Since its inception, Adobe has been offering social media management solutions. It partnered with social media management platform providers to support brands that deliver personalized and relevant experiences across the entire customer journey. The company offers Adobe Experience Cloud that provides an integrated set of solutions, such as Adobe Experience Manager, Adobe Campaign, Adobe Target, Adobe Social, and Adobe Primetime.

AlmavivA Contact has developed a network with due consideration to different cultures, intelligence and skills. Thereby, it offers a unique way for digital customer management so that it can operate on massive scales to enhance the connection between service providers and customers. By using the latest technological trends such as artificial intelligence, it has developed immensely to build strong relationships with customers by understanding their behavior and engagement with your brand.

Clarabridge is among the foremost brands for social media management because of its exclusive range of features. Clarabridge Engage is made to be a superior platform which focuses mainly on analyzing and engaging with your social media mentions. It manages a lot of data, including all information about your brand and its services. There are advance management services and closed-loop handling. They also have the feature to track conversations to understand your brand’s presence more effectively.

Digimind is a global provider of social media management solutions. It develops SaaS-based social media management including social media monitoring and competitive intelligence, designed for brands and organizations to accelerate digital transformation through analytics and relevant insights. Digimind serves its customers with social media and competitive intelligence solutions, which helps them in listening, monitoring, engaging, and analyzing the data on social media to grow their businesses by creating insightful reports.

Facilitating social media monitoring and engagement analytics services, Falcon analytics stands as one of the most inventively premium SaaS platforms for marketers and brands. It enables the ease-driven creation of content calendars across major social media platforms aiding channel management, team collaborations, workflows and multiple campaigns all at once. Falcon analytics’ Social media management provides path-breaking customer support and engagement management.

Google is a reputed player in the global cloud market space, with a broad client base across the globe. The company provides the latest developments in the social media management market. The company uses Natural Language API, machine learning kit, and AI technologies to provide deep insights into the field of social media. Its AI-driven YouTube can be used for marketing, campaigning, and creating automated and mistake-free setups for users.

The company provides a social media marketing and management platform, Hootsuite, with scheduling, monitoring, content curation, analytics, team management, security, and third-party integration capabilities. Apart from its core product for social media marketing and management - Hootsuite Platform, the company provides multiple other products and services such as Hootsuite Amplify (for employee advocacy), Insights (for social media monitoring and reporting), Impact (for RoI measurement), Ads (for social advertising), and education and certification. Hootsuite clientele comprises major brands, including Marketo, Quartz, Fujitsu, and Woolworths

IBM is one of the leading players in the social media management market. It caters to the latest technologies and services to its clientele across the globe. The company offers a vast portfolio of social media marketing and social media management products and solutions for helping its clients in enhancing their decision-making. It is constantly upgrading its capabilities for assisting its customers in improving their brands with the help of intelligent media marketing and media management solutions. It integrates technologies, such as AI and blockchain, to expand social media management.

Lithium Technologies has become Khoros and has produced various resources for the growth and development of your newest enterprises. The Social Media Marketing tool is among the top resources provided by Khoros. It has devised different methods to form meaningful relationships with customers and engage them proactively in your marketing campaigns. The brand aims at a targeted marketing strategy which measures what you achieve through analytics and research methods.

Oracle is a leading provider of cloud and database solutions. The company's business is divided into 3 major segments, namely cloud and license, hardware, and services. It caters to its diverse clientele across the globe. Its clients include midsized businesses and large enterprises. It helps its customers in improving their business with its offerings, such as relational servers, application development tools, decision support tools, and enterprise business applications

Salesforce is one of the leading players in the social media management market. Salesforce Social Studio is an innovative cloud platform that helps build more meaningful relationships with customers by tapping into the power of social media for marketing, customer service, and sales organizations. It enables marketers and sales executives to listen and monitor social conversations, analyze captured data, publish content, and engage with customers on a 1:1 basis. The platform helps marketers in delivering personalized recommendations to their customers. The company has partnered with players, such as Google and Dentsu Aegis Network, who aim at leveraging the benefits of social media management for delivering end-to-end customer experience.

Spredfast merged with Lithium Technologies to become Khoros. The company works efficiently on social media marketing tools and experiences of the online community. The team has developed tools to enhance your social media campaigns such that loyalty of customers is ensured and sales are further increased. The company has worked extensively on real-time conversations with customers to ensure a strong bond.

Sprinklr is among the key players in the social media management market. The company focuses on delivering the best customer experience to its clientele for enhancing their business in the market. It caters its products to different organizations, such as small businesses, medium businesses, and large enterprises. Its emphasis on expanding its product portfolio as well as business in the market through new partnerships, collaborations, and new product launches

The company offers a social media management tool to businesses for developing their social media presence. Moreover, it has a strong relationship with both social media network partners and leading global companies. The company caters to different businesses, such as small businesses, agencies, and enterprises, for effective brand engagement and customer experience. The Sprout platform offered by the company in the social media management market helps social businesses in putting their consumers at the center of their strategic approaches. It offers social media management and publishing tools, which would provide teams or users with extensive analysis, brand monitoring, competitive insights, and customer experience management features.

Sysomos is a social media analytics and marketing solution. It offers its solutions to organizations in various industry verticals, catering to their business requirement including sentiment analysis, behavior analysis, and competitive analysis. Its solutions enable businesses to easily search, discover, listen, engage, publish, and analyze data at a large scale across social media platforms.

WNS Global Services has developed various functional solutions for many industries ranging from the retail sector to the entertainment industry and much more. Their social media analytics aims to gather the maximum data to understand the enterprise, customers and the competitors in the field to come up with the best logistics. All these in-depth analyses help in improvising on the customer experience and strategies to develop them.

Zoho Social is a complete package for absolute social media control for your organization. It branches out your company to multiple social channels and schedules your media campaigns, all power by a centralised dashboard. Thereby, Zoho makes the important task of social media management very simplified and more comfortable to handle. Your campaigns are conveniently organised at one place so that monitoring is primary and maximum audience receives your presence.