FEATURES
- Customer engagement management- There are real-time speech analytics and natural language processing which give Almawave a higher edge for better performance.
- Advanced technology- The employment of latest tools and technology like AI has given it a better capacity to read customers’ actions.
- Extensive network- Almaviva has a broad network base including six countries and three continents with several the centre where your brand growth can be ensured.
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USP : Almaviva Contact has developed a network with due consideration to different cultures, intelligence and skills. Thereby, it offers a unique way for digital customer management so that it can operate on massive scales to enhance the connection between service providers and customers. By using the latest technological trends such as artificial intelligence, it has developed immensely to build strong relationships with customers by understanding their behaviour and engagement with your brand.
BUYERS
VENDORS
EXPERTS
ANALYSTS
ALMAVIVA THE ITALIAN INNOVATION COMPANY SPA detailed analysis
Product Maturity
Company Maturity
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| Feature and Functionality | 4.95 | 4.95 | 4.95 |
| Deployment | 3.25 | 3.50 | 2.80 |
| Support | 3.70 | 5.00 | 2.00 |
STRENGTHS
WEAKNESSES